FreeWheel Service Design Challenges

Tiziano Luccarelli
2018 Zenodo  
Working on defining a set of Service Design Challenges for FreeWheel has been extremely stimulating. There was the chance to have a cohesive reading at all the work previously done in the various WPs, the deliverables, the internal reports. The team played all the qualitative interviews once again; going through the Stories Repository. The main efforts were on setting a solid ground not only for the upcoming activities in the project but also for the future (and promising) exploitation of the
more » ... sults after the end of it. The Service Design Challenges selected in the end, are representing a well-balanced and determined intention to hold the human-centered design approach to the core of the project.
doi:10.5281/zenodo.4298613 fatcat:xoei2nh3onbkbdqp27bjptmcim