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Purpose The paper makes reflections on some ethnographic work undertaken with dying patients. My reflections cover the practical and social implications of doing this work but also the emotional impact it had on me. Design/methodology Although this paper is a viewpoint paper, I take my verbatim quotes and observations from an ethnographic review of End of Life services in one London borough in 2009. Findings My main findings are to consider the use of open-minded, independent researchers todoi:10.1108/14717791111191153 fatcat:xhntg3pwivf7tpynryvevejavq