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Purpose -The purpose of this paper is to describe the successful use of a knowledge management (KM) model in a public sector organization. Design/methodology/approach -Building on the theoretical foundation of others, this case study demonstrates the value of KM modeling in a science-based initiative in the Canadian public service. Findings -The Inukshuk KM model, which comprises the five elements of technology, leadership, culture, measurement, and process, provides a holistic approach indoi:10.1108/09513551011012330 fatcat:i2ednp7wgvf2bh2i22jredgpii