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This study aims to investigate communication satisfaction (CS) and work-life balance (WLB) among employees in hotels. Additionally, it aims to identify their impact on employee turnover intention (ETI). Data was derived from 515 employees using a validated questionnaire. A stratified random sampling technique is employed to select the hotels from five regions. Correlation and regression tests are used to test the impact of two independent variables; CS and WLB on one dependent variable; ETI.doi:10.24288/jttr.526678 fatcat:46ladyniyzhpnh7vicfz36biam