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Lecture Notes in Business Information Processing
Recent research has described software development projects in terms of the economic principal agent theory. These models mostly describe the customer as the principal, whereas the supplier is the agent. Our study shows, that regarding gaps in software requirement specifications, the supplier is in a principal situation, and the customer plays the role of an agent. Specifications are incomplete due to systematical reasons. Therefore, the customer must work on closing the gaps during the designdoi:10.1007/978-3-319-11370-8_16 fatcat:s4izqujmwjff3ibwodjx6ltf3a