A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is application/pdf
.
BOT OR NOT!?
2019
unpublished
This research deals with the impact of the transparency factor on the evaluation of human-chatbot communication and the chatbot as a communication partner. In a qualitative research framework, a one-factorial Wizard-of-Oz experiment was set up (treatment: transparency factor), in which 12 subjects had to solve three tasks via Instant Messenger, either together with a Chatbot (Chatbot Anna) or a human (Anna). Including a service call, a small talk situation and the desert survival problem. The
doi:10.25365/thesis.59156
fatcat:hwr2su2gdvaw7mpibjox4xo6sm