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This paper concerns one possible response of Human Factors to the need for better userinteractions of computer-based systems. The paper is in two parts. Part I examines the potential for Human Factors to formulate engineering principles. A basic pre-requisite for realising that potential is a conception of the general design problem addressed by Human Factors. The problem is expressed informally as: 'to design human interactions with computers for effective working'. A conception would providedoi:10.1080/00140138908966921 pmid:28080937 fatcat:xsx4t36eu5f3fgru6gtb6tmr4i