Successful Intercultural Communication in Local Organization
Journal of Tourism & Hospitality
Labour force differences in most of countries will continue to be increased, as the baby-boom generation gets older, the median age of the labour force will rise to record levels. In a work sitting, we now experience differences in terms of gender, nationalities, cultures, sexual orientation, age, at the individual level, collectivistic level. Also, the differences has been increasing at the organizational level, business units, and regions and even operating simultaneously in different
... n different countries or cultures. With this rapid expansion and growth, managing diversity and intercultural issues are not only important, but necessary for co-workers and managers. Therefore, effective communication plays an important role in an organization. Communication has been recognized as a fundamental tool of sharing information, thoughts, ideas, and feelings. The purpose of this study is to discuss the most relevant and effective ways of communication in order to improve intercultural management. It will help to treat all employees' equality and create a healthy environment, which will not only increase job satisfaction; it will also improve overall performance of an organization. At the end of this paper, the researcher has discussed the effects of individualistic and collectivistic cultures on intercultural communication in organization, and the key factors that support intercultural communication.