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JIKO (Jurnal Informatika dan Komputer)
IT Helpdesk is a service unit that is responsible to help in overcoming the problems related to the usage of ICT facilities at Universitas AMIKOM Yogyakarta. IT Helpdesk provides some form of services that can be utilized by academic community at Universitas AMIKOM Yogyakarta in usage of ICT services. This unit services include installation, troubleshooting software, service and computer maintenance. This research discusses about how information system development for user, consumer anddoi:10.26798/jiko.2017.v2i2.71 fatcat:sxwacmwjbzgzfnyz7r7g37nxgq