Internet and its impact on the market position of telecom operators
SHS Web of Conferences
Telecom operators specialize in the provision of information and communication (IC) services. For a long time they have the potential to provide traditional services, including voice and text messages, which are being constantly improved, primarily due to the progress in information and communication technologies (ICT). The progress in ICT and the offer of IC services in recent years is related to the implementation and development of Internet. In consequence the traditional offer of IC
... offer of IC services is extended by innovative services enabling the transmission of voice, data and images. At the same time, these services are starting to be provided not only by telecom operators but also by other entities, in particular the so-called Over The Top (OTT) operators, including Google, Facebook, Amazon etc. The progress in information and communication technologies (ICT) and the offer of information and communication (IC) services in recent years is strong connected with the development of Internet. Next to traditional telecom operators new service providers are from different branches are beginning to appear on this market. In consequence, this leads to growing competition in the area of providing innovative information and communication services. This means the emergence of new issues that need to be recognized, which can be formulated in the form of the following research questions: − what are the basic reasons for using Internet by telecom operators? − what impact does Internet have on the offer of information and communication services? − what may be the consequences of changes in the structure of information and communication services to the market position of telecomm operators? Attempting to answer these questions, in the article, the following research methods were used: − method of critical literature analysis, − method of observing market activities of telecommunications operators, − logical inference method, − method of analysis and synthesis.