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Higher education institutions (HEIs) are influential social institutions which disseminate knowledge, promote innovation, and educate future decision-makers. The increasing awareness of HEIs as social actors has increased the pressure on them to accept and act upon their social responsibility. Processing this responsibility requires a structured management approach. The little attention given thus far to management performance and structured steering processes of social responsibility in HEIsdoi:10.3390/su11226502 fatcat:imbhxntn5nhs3g2ap2qkf6k7je