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Accurately Interpreting Clickthrough Data as Implicit Feedback

Thorsten Joachims, Laura Granka, Bing Pan, Helene Hembrooke, Geri Gay
2017 SIGIR Forum  
This paper examines the reliability of implicit feedback generated from clickthrough data in WWW search. Analyzing the users' decision process using eyetracking and comparing implicit feedback against manual relevance judgments, we conclude that clicks are informative but biased. While this makes the interpretation of clicks as absolute relevance judgments difficult, we show that relative preferences derived from clicks are reasonably accurate on average.
doi:10.1145/3130332.3130334 fatcat:jvhduspqdrhx3fatsb2dke2fua