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This article is based on the findings of a qualitative case study, which formed part of a nationwide research project. The project named 500 Schools Community Engagement Project was conducted by the academics of the University of South Africa in five provinces of South Africa. It used a mixed methods approach. However, for this article, only qualitative data were utilised. As part of gathering data, a case study was also used to enhance the findings of the larger project ondoi:10.1080/23311886.2018.1537056 fatcat:4svohw5wirccbflj5joutsdhqa