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2011) Knowledge management: the missing link in DMO crisis management. Abstract Despite some recognition of the role of DMOs in crisis management, limited attention has focused on the role of Destination Marketing Organisations (DMOs) in crisis events, and in particular their role in managing knowledge across diverse stakeholder groups and domains. This theoretical paper attempts to address this deficiency by synthesising knowledge management and tourism crisis management literature, to outlinedoi:10.1080/13683500.2010.489637 fatcat:3utjwsvwnbavzem4hup2ywlvoy