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The development of banking service technology now allows us to do non-cash transactions using various media. Electronic money as one of the favorite media that is widely used by the public is now experiencing innovation with the new breakthrough of Electronic Money Flazz Gen 2 that can conduct transaction services via smartphones. With this latest innovation comes a question related to what factors that influence people using electronic money Flazz Gen 2. Therefore, quantitative research usingdoi:10.33558/piksel.v8i2.2271 fatcat:f3hw54euinamjpgmmaywwtprle