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WebQuilt: A proxy-based approach to remote web usability testing

Jason I. Hong, Jeffrey Heer, Sarah Waterson, James A. Landay
2001 ACM Transactions on Information Systems  
WebQuilt is a web logging and visualization system that helps web design teams run usability tests (both local and remote) and analyze the collected data.  ...  Captured usage traces can be aggregated and visualized in a zooming interface that shows the web pages people viewed.  ...  ACKNOWLEDGMENTS We would like to thank James Lin and Francis Li for their feedback during the development of WebQuilt.  ... 
doi:10.1145/502115.502118 fatcat:wwl2v7skorfq5i7imf34iirqt4

What did they do? understanding clickstreams with the WebQuilt visualization system

Sarah J. Waterson, Jason I. Hong, Tim Sohn, James A. Landay, Jeffrey Heer, Tara Matthews
2002 Proceedings of the Working Conference on Advanced Visual Interfaces - AVI '02  
This paper describes the visual analysis tool WebQuilt, a web usability logging and visualization system that helps web design teams record and analyze usability tests.  ...  To aid analysis of the gathered usability test data, the WebQuilt visualization provides filtering capabilities and semantic zooming, allowing the designer to understand the test results at the gestalt  ...  Providing the context of the task and a framework to examine more details when needed, this visualization offers a number of simple, but useful analyses of the user experience and behavior.  ... 
doi:10.1145/1556262.1556276 dblp:conf/avi/WatersonHSLHM02 fatcat:d7azgf7ocnc6tkrvvjmyuyccxe

In the lab and out in the wild

Sarah Waterson, James A. Landay, Tara Matthews
2002 CHI '02 extended abstracts on Human factors in computing systems - CHI '02  
We compared usability data gathered in traditional lab studies with a proxy-based clickstream logging and analysis tool.  ...  We found that this remote testing technique can more easily gather many of the contentrelated usability issues, but device-related issues are more difficult to capture.  ...  Figure 1 shows the WebQuilt visualization interface and clickstream data for all ten participants in this experiment.  ... 
doi:10.1145/506443.506602 dblp:conf/chi/WatersonLM02 fatcat:lenabdudfvfergoarzioyuk7we

In the lab and out in the wild

Sarah Waterson, James A. Landay, Tara Matthews
2002 CHI '02 extended abstracts on Human factors in computer systems - CHI '02  
We compared usability data gathered in traditional lab studies with a proxy-based clickstream logging and analysis tool.  ...  We found that this remote testing technique can more easily gather many of the contentrelated usability issues, but device-related issues are more difficult to capture.  ...  Figure 1 shows the WebQuilt visualization interface and clickstream data for all ten participants in this experiment.  ... 
doi:10.1145/506558.506602 fatcat:tqzp2whnvfb45pefwgprnkgjre

Automatic support for web user studies with SCONE and TEA

Hartmut Obendorf, Harald Weinreich, Torsten Hass
2004 Extended abstracts of the 2004 conference on Human factors and computing systems - CHI '04  
Building on a web intermediary (WBI) and a framework for web enhancement tools (SCONE), TEA can be applied in a range of test settings -providing either a controlled laboratory environment or a quick tool  ...  TEA was specifically designed for user studies in the World Wide Web and is able to interact with a web browser.  ...  TEA is a tool that was developed to provide integrated support for test execution and data capturing at a high level -to make the execution of user tests with web systems easier, faster and cheaper.  ... 
doi:10.1145/985921.986007 dblp:conf/chi/ObendorfWH04 fatcat:zbr3cmtsffbq3ilp6nn5hnwrii

Remote Usability Evaluation: Discussion of a General Framework and Experiences from Research with a Specific Tool [chapter]

Fabio Paternò, Carmen Santoro
2008 Maturing Usability  
WebQuilt: a framework for capturing and visualizing the Web 43 experience. In Proceedings of WWW 2001 Conference (pp. 717–724). IQ Services (2006).  ...  WebQuilt proxy logger can capture.  ... 
doi:10.1007/978-1-84628-941-5_9 dblp:series/hci/PaternoS08 fatcat:wdz2mhbgpfdh7hseakssiote3y

CrowdStudy

Michael Nebeling, Maximilian Speicher, Moira C. Norrie
2013 Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems - EICS '13  
We present CrowdStudy, a general web toolkit that combines support for automated usability testing with crowdsourcing to facilitate large-scale online user testing.  ...  The paper demonstrates several useful features of CrowdStudy for two different scenarios, and discusses the benefits and tradeoffs of using crowdsourced evaluation.  ...  Acknowledgements We thank Michael Grossniklaus for his help with the Mechanical Turk integration. This work was supported by the Swiss NSF under research grant 200020 134983.  ... 
doi:10.1145/2494603.2480303 fatcat:xkmjjdczkzhcbfei3mzfkalrsu

A visual system for analyzing user behaviour in web tasks

Gennaro Costagliola, Vittorio Fuccella
2009 2009 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC)  
In this paper we present a visual system for the analysis of user behaviour during the execution of Web tasks based on visual data mining techniques.  ...  a comparative analysis of an usability test performed on the two popular Web sites for booking flights.  ...  Conclusions We have presented an approach for the analysis of Web tasks by means of Information Visualization. The approach significantly improves previous ones based on clickstream visualization.  ... 
doi:10.1109/vlhcc.2009.5295291 dblp:conf/vl/CostagliolaF09 fatcat:l3d4vjmoingbdh6x6wlciy7fvy

Fine-Grained Analysis of Web Tasks through Data Visualization [chapter]

Gennaro Costagliola, Vittorio Fuccella
2009 Lecture Notes in Computer Science  
The approach includes the tracking of user interactions with the Web site and exploits visual data mining to highlight important information regarding Web application usage.  ...  To this aim, we built a prototypal system composed of a tracking tool, responsible for tracking user interactions and a visualization tool for task analysis.  ...  WebQuilt (2001), [5] employs clickstream visualization for highlighting the most used paths by the users to accomplish a given web task.  ... 
doi:10.1007/978-3-642-02818-2_1 fatcat:uyre6qhmzfd3dcyi4bdexne7dq

Exploring the Intersections of Web Science and Accessibility [article]

Trevor Bostic, Jeff Stanley, John Higgins, Rachael L. Bradley-Montgomery, Justin F. Brunelle, Daniel Chudnov
2019 arXiv   pre-print
are often the HTML, images, or other code a server delivers for a web resource.  ...  We close with a thought exercise regarding the convergence of these three threads and the future of automated, web-based accessibility evaluation and assurance through a use case in web archiving.  ...  Webquilt [48, 49, 103] is a framework for capturing user interactions during a browsing session and subsequently visualizing the user's experience.  ... 
arXiv:1908.02804v1 fatcat:63bhgbzgojag3kwqagpoqniweq

Investigation of behavior and perception of digital library users: A cognitive style perspective

Enrique Frias-Martinez, Sherry Y. Chen, Xiaohui Liu
2008 International Journal of Information Management  
Implications for the design of personalized digital libraries are also discussed.  ...  The results showed that Intermediate users and Verbalizers have not only more positive perception, but they also complete the tasks in effective ways.  ...  The research instruments used in this study included Riding's Cognitive Style Analysis, Brunel Library Catalogue, Webquilt for capturing user interaction, and two sets of questionnaires used for capturing  ... 
doi:10.1016/j.ijinfomgt.2007.10.003 fatcat:d6it7bpw4jclrgxv4viojfdwca

Usability testing: a review of some methodological and technical aspects of the method

J.M. Christian Bastien
2010 International Journal of Medical Informatics  
The topics that have been selected were considered relevant for evaluating applications in the field of medical and health care informatics.  ...  These topics are: the number of participants that should take part in a user test, the test procedure, remote usability evaluation, usability testing tools, and evaluating mobile applications.  ...  The users' behaviors are captured, aggregated and visualized to show the web pages people explored.  ... 
doi:10.1016/j.ijmedinf.2008.12.004 pmid:19345139 fatcat:htjyjmva6vdkldfoyrmu7h2774

Clickstream Visualization Based on Usage Patterns [chapter]

Srinidhi Kannappady, Sudhir P. Mudur, Nematollaah Shiri
2006 Lecture Notes in Computer Science  
Most clickstream visualization techniques display web users' clicks by highlighting paths in a graph of the underlying web site structure.  ...  Fuzzy clustering is applied to historical usage data and the result imaged in the form of a point cloud. Web navigation data from active users are shown as animated paths in this point cloud.  ...  We also thank the CSE Department at Concordia for providing us with the web log records used as part of our experiments.  ... 
doi:10.1007/11949619_31 fatcat:2c475evri5acrlwcvn4omkhybq

Automatic detection of usability smells in web applications

Julián Grigera, Alejandra Garrido, José Matías Rivero, Gustavo Rossi
2017 International Journal of Human-Computer Studies  
USF analyses user interaction events on-the-fly, discovers usability smells and reports them together with a concrete solution in terms of a usability refactoring, providing usability advice for deployed  ...  ., hints of usability problems on running web applications, and the process in which they can be iden tified by analyzing user interaction events.  ...  They capture interaction events transparently and in such detail that the output could be used for a number of different scenarios, from usability testing, to user profiling, and advanced visualization  ... 
doi:10.1016/j.ijhcs.2016.09.009 fatcat:ntd5hr5evzbtnpbj4b246kvfey

Session Viewer: Visual Exploratory Analysis of Web Session Logs

Heidi Lam, Daniel Russell, Diane Tang, Tamara Munzner
2007 2007 IEEE Symposium on Visual Analytics Science and Technology  
We therefore built Session Viewer, a visualization tool to facilitate and bridge between statistical and detailed analyses.  ...  We describe an analysis of a large-scale web usage study to demonstrate the use of Session Viewer, where we quantified the importance of grouping sessions based on task type.  ...  In practice, effective VEA requires a sophisticated visualization tool. In this paper, we share our experience in building Session Viewer, a VEA tool to support web session log analysis.  ... 
doi:10.1109/vast.2007.4389008 dblp:conf/ieeevast/LamRTM07 fatcat:ohpqldv7jzd3habpfczfo5h2ru
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