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User motivation and expectation for asking a question in online q&a services

Erik Choi
<span title="">2014</span>
The purpose of the dissertation is to understand the motivations and expectations behind questions asking of unknown people in online Q&A services. Therefore, Yahoo!  ...  Yet, it was found that other motivational factors (e.g., tension free needs) also played an important role in user motivations for asking a question, depending on peoples' unique and contextual situations  ...  which online Q&A users look for from others with respect to their answers when asking a question in online Q&A services.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.7282/t3db809b">doi:10.7282/t3db809b</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/xaldtrkbxvgzpgk7jmph7ctfd4">fatcat:xaldtrkbxvgzpgk7jmph7ctfd4</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20180508174616/https://rucore.libraries.rutgers.edu/rutgers-lib/45223/PDF/1/" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/9e/12/9e1200fe28e73b230a18e7b5f003ef4c8c65f344.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.7282/t3db809b"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> Publisher / doi.org </button> </a>

Modalities, motivations, and materials – investigating traditional and social online Q&A services

Chirag Shah, Vanessa Kitzie, Erik Choi
<span title="2014-05-19">2014</span> <i title="SAGE Publications"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/q6f2fpsxqnfvpjzc2yudshthsu" style="color: black;">Journal of information science</a> </i> &nbsp;
, their motivations behind asking these questions and choosing specific services, and the types and quality of the materials (content) generated in such an online Q&A environment.  ...  Why do people use online Q&A services and what are their expectations of these services (Motivations)?  ...  For example, an asker can be first motivated to ask a question to a specific online Q&A service based on the desire to receive a personalized answer.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1177/0165551514534140">doi:10.1177/0165551514534140</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/mbc2dldytnamhay6wf3qkwrb5i">fatcat:mbc2dldytnamhay6wf3qkwrb5i</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20150326051931/http://comminfo.rutgers.edu/~chirags/papers/Shah_JIS_2014_2576_Preprint.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/36/f1/36f14e36cc6edd182338113d810d94579b919c40.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1177/0165551514534140"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> sagepub.com </button> </a>

Developing a typology of online Q&A models and recommending the right model for each question type

Erik Choi, Vanessa Kitzie, Chirag Shah
<span title="">2012</span> <i title="Wiley"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/tjf7dsd72ffqhcyw5p5me7666q" style="color: black;">Proceedings of the American Society for Information Science and Technology</a> </i> &nbsp;
Although online Q&A services have increased in popularity, the field lacks a comprehensive typology to classify different kinds of services into model types.  ...  Drawing such a distinction between online Q&A models provides an overview for how these different types of online Q&A models differ from each other and suggests implications for mitigating weaknesses and  ...  For the former, which kinds of users ask a certain question type and/or employ one type of online Q&A service over another?  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14504901302">doi:10.1002/meet.14504901302</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/kn4dcoe4bzdo3bbhhtfjnimvhu">fatcat:kn4dcoe4bzdo3bbhhtfjnimvhu</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20131209075318/http://ils.unc.edu/hcir2012/hcir2012_submission_6.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/c8/aa/c8aa271164ec72f4eb5c4043abb9e7cb46d9fa24.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14504901302"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> wiley.com </button> </a>

Social Q&A vs. library virtual reference: User choices and comparisons

Yin Zhang, Shengli Deng
<span title="">2013</span> <i title="Wiley"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/tjf7dsd72ffqhcyw5p5me7666q" style="color: black;">Proceedings of the American Society for Information Science and Technology</a> </i> &nbsp;
The results help shed light on SQA user behavior, reasons for participating in SQA, important factors in using online services to seek answers, and service awareness and comparison of SQA and VR.  ...  In recent years, there has been an increased use of Social Q&A (SQA). At the same time, there has been a reported decline of library virtual reference (VR).  ...  ACKNOWLEDGEMENTS This research is supported in part by Wuhan University Academic Development Plan for Scholars after 1970s for the project Research on Internet User Behavior.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14505001159">doi:10.1002/meet.14505001159</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/6jg6nhceffhazgmq7xk44xez3i">fatcat:6jg6nhceffhazgmq7xk44xez3i</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20150705121223/http://www.asis.org/asist2013/proceedings/submissions/posters/145poster.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/8d/99/8d994bbf58a5d700a18f9f2d7943c74646a74c80.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14505001159"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> wiley.com </button> </a>

What do people ask their social networks, and why?

Meredith Ringel Morris, Jaime Teevan, Katrina Panovich
<span title="">2010</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/4obeqfuqs5gzbos5ah64a7m57a" style="color: black;">Proceedings of the 28th international conference on Human factors in computing systems - CHI &#39;10</a> </i> &nbsp;
We conducted a survey of 624 people, asking them to share the questions they have asked and answered of their online social networks.  ...  We present detailed data on the frequency of this type of question asking, the types of questions asked, and respondents" motivations for asking their social networks rather than using more traditional  ...  Online Q&A Tools The Internet offers many opportunities for people to ask and answer questions online.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/1753326.1753587">doi:10.1145/1753326.1753587</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/chi/MorrisTP10.html">dblp:conf/chi/MorrisTP10</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/74tennkqffbkdguehgn3jdhu3u">fatcat:74tennkqffbkdguehgn3jdhu3u</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20110226220119/http://research.microsoft.com/en-us/um/people/merrie/papers/social_qna_chi2010.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/b6/d3/b6d37e66639885a85862dad74934431557dcc6da.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/1753326.1753587"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>

"I've Already Googled It, and I Can't Understand It": User's Perceptions of Virtual Reference and Social Question-Answering Sites

Vanessa Kitzie, Lynn Connaway, Marie Radford
<span title="">2021</span> <i title="American Library Association"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/esl6xc6ehveofnahdds6qaeqfm" style="color: black;">Reference and user services quarterly</a> </i> &nbsp;
Virtual Reference and Social Q&A Sites.  ...  ACKNOWLEDGEMENTS This research was funded by the Institute for Museum of Library Services (IMLS) and part of a larger project entitled, Cyber Synergy: Seeking Sustainability through Collaboration between  ...  Informed by these research gaps, this study addresses the following research questions: z RQ1. What are user motivations for using online Q&A services?  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5860/rusq.59.3/4.7721">doi:10.5860/rusq.59.3/4.7721</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/c56npzu4u5h7vhimitohbadw44">fatcat:c56npzu4u5h7vhimitohbadw44</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20220203171447/https://journals.ala.org/index.php/rusq/article/download/7721/10731" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/5c/36/5c368c8cfba2a253713c0acfdb273493857ee438.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5860/rusq.59.3/4.7721"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> Publisher / doi.org </button> </a>

Analyzing crowd workers in mobile pay-for-answer qa

Uichin Lee, Jihyoung Kim, Eunhee Yi, Juyup Sung, Mario Gerla
<span title="">2013</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/4obeqfuqs5gzbos5ah64a7m57a" style="color: black;">Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI &#39;13</a> </i> &nbsp;
Despite the popularity of mobile pay-for-answer Q&A services, little is known about the people who answer questions on these services.  ...  In this paper we examine 18.8 million question and answer pairs from Jisiklog, the largest mobile payforanswer Q&A service in Korea, and the results of a complementary survey study of 245 Jisiklog workers  ...  We would like to thank Jisiklog for providing the dataset, Dr. Jaime Teevan for shepherding the manuscript through the revision process, and the anonymous reviewers for their helpful comments.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2470654.2470730">doi:10.1145/2470654.2470730</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/chi/LeeKYSG13.html">dblp:conf/chi/LeeKYSG13</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/f4uon3jx4ffvtgrumxyn7p2ooa">fatcat:f4uon3jx4ffvtgrumxyn7p2ooa</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170808022504/http://nrlweb.cs.ucla.edu/publication/download/760/chi2013_jisiklog.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/3a/79/3a79473f9c24bffd75db3b24e6f71ca6d8afa86f.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2470654.2470730"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>

mimir

Gary Hsieh, Scott Counts
<span title="">2009</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/4obeqfuqs5gzbos5ah64a7m57a" style="color: black;">Proceedings of the 27th international conference on Human factors in computing systems - CHI 09</a> </i> &nbsp;
Coupling Q&A services with instant and text messaging for faster questions and answers may exacerbate these issues, causing Q&A services to incur high interruption costs on their users.  ...  In this paper we present the design and evaluation of a market-based real-time Q&A system. We compared its use to a similar Q&A system without a market.  ...  Special thanks to Kori Inkpin, Andy Jacobs, Paul John and Kurt Luthur for help with mimir's development.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/1518701.1518820">doi:10.1145/1518701.1518820</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/chi/HsiehC09.html">dblp:conf/chi/HsiehC09</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/cfqknrcxp5byfcj2m2fik2wyty">fatcat:cfqknrcxp5byfcj2m2fik2wyty</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20090709140322/http://www.cs.cmu.edu/~garyh/docs/hsieh-CHI2009-mimir.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/bf/42/bf42a759b42c46a11799c8ff9a43b3d5e002c501.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/1518701.1518820"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>

The value of social search: Seeking collective personal experience in social QA

Grace YoungJoo Jeon, Soo Young Rieh
<span title="">2013</span> <i title="Wiley"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/tjf7dsd72ffqhcyw5p5me7666q" style="color: black;">Proceedings of the American Society for Information Science and Technology</a> </i> &nbsp;
In this paper, we examine the value of social questionanswering (Q&A) services as a platform for social search.  ...  We present a quasi-field study where we instructed 20 study participants to use a social Q&A service, Yahoo! Answers, for a period of one week, and interviewed them about their experience with Yahoo!  ...  An example of such online services is a social question-answering (Q&A) service where people ask questions and receive answers from other users on a broad range of topics.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14505001067">doi:10.1002/meet.14505001067</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/g564oseyandghjrl76gpadl3ve">fatcat:g564oseyandghjrl76gpadl3ve</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170821114307/https://deepblue.lib.umich.edu/bitstream/handle/2027.42/106411/Jeon_Rieh_ASIST2013.pdf?sequence=1&amp;isAllowed=y" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/81/a1/81a1fb51521fe1133cd3a16342ed5262a7c63afd.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.14505001067"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> wiley.com </button> </a>

The relationships between motivations and answering strategies: An exploratory review of health answerers' behaviors in Yahoo! answers

Sanghee Oh
<span title="">2011</span> <i title="Wiley"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/tjf7dsd72ffqhcyw5p5me7666q" style="color: black;">Proceedings of the American Society for Information Science and Technology</a> </i> &nbsp;
The findings can be used to promote the contributions of health answerers in social Q&A services, as well as in other services, targeting answerers that are highly motivated by altruism, enjoyment, or  ...  The purpose of the current study is to identify and explore relationships between motivations and answering strategies of health answerers in social Q&A.  ...  The need for personalized advice concerning health matters can be an important reason that people ask questions of fellow users in social Q&A.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.2011.14504801136">doi:10.1002/meet.2011.14504801136</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/cuj4bdmn5re23asqzwp6bahiou">fatcat:cuj4bdmn5re23asqzwp6bahiou</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20191128130059/https://asistdl.onlinelibrary.wiley.com/doi/pdfdirect/10.1002/meet.2011.14504801136" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/26/f6/26f6bccb92920fb442824fc23f6c102e9232cde9.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1002/meet.2011.14504801136"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> wiley.com </button> </a>

Understanding localness of knowledge sharing

Sangkeun Park, Yongsung Kim, Uichin Lee, Mark Ackerman
<span title="">2014</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/t7lfso4dondspmkpsn324kerrq" style="color: black;">Proceedings of the 16th international conference on Human-computer interaction with mobile devices &amp; services - MobileHCI &#39;14</a> </i> &nbsp;
In location-based social Q&A, the questions related to a local community (e.g. local services and places) are typically answered by local residents (i.e. who have the local knowledge).  ...  The findings reported in the paper have significant implications for the design of Q&A systems, especially location-based social Q&A systems.  ...  In addition, because social networking services can be used to ask questions [26] , it would be interesting to see if existing location-based social Q&A services such as Foursquare are used for social  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2628363.2628407">doi:10.1145/2628363.2628407</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/mhci/ParkKLA14.html">dblp:conf/mhci/ParkKLA14</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/ect4z6kgqndvff2cw5l6dnz2na">fatcat:ect4z6kgqndvff2cw5l6dnz2na</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170809020655/http://ic.kaist.ac.kr/wikipages/files/kinhere_mobilehci14.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/86/18/86188c291a36a27a37aa147274e9220f3f529097.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2628363.2628407"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>

Designing Social Question-and-Answering Interaction Using Goal-Directed Design Method

Muhammad Banirahma Syahroni, Harry Budi Santoso
<span title="2018-07-29">2018</span> <i title="Insight Society"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/micztizddff3zji5xocudzzx64" style="color: black;">International Journal on Advanced Science, Engineering and Information Technology</a> </i> &nbsp;
A social question-and-answering (social Q&A) site is an online community where users can ask and answer questions to share their knowledge and all data are publicly accessible.  ...  Social Q&A product developed in the study is one that is specialized for asking and sharing information about studying abroad.  ...  MATERIAL AND METHOD Online question-answering (Q&A) services allow people to post a question online and receive responses from participants within an online Q&A community.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.18517/ijaseit.8.4.2669">doi:10.18517/ijaseit.8.4.2669</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/squ4w4vhszbajjwv3x4gauma6m">fatcat:squ4w4vhszbajjwv3x4gauma6m</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20200217002454/http://www.insightsociety.org/ojaseit/index.php/ijaseit/article/download/2669/1548" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/98/50/9850737b6b4f13a334e514a39de6505eb4936365.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.18517/ijaseit.8.4.2669"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> Publisher / doi.org </button> </a>

Analysis of Question and Answering Behavior in Question Routing Services [chapter]

Zhe Liu, Bernard J. Jansen
<span title="">2015</span> <i title="Springer International Publishing"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/2w3awgokqne6te4nvlofavy5a4" style="color: black;">Lecture Notes in Computer Science</a> </i> &nbsp;
Our results revealed the effectiveness of Wenwo in routing social Q&A questions to potential answerers and, in the meanwhile indicated the possible bottlenecks exist in the design of the current question  ...  question routing service based on microblogging sites, over a ten-month period.  ...  So we think there needs to be a better design for future question routing services in social Q&A by addressing the connectedness between individuals participated in the Q&A processes.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1007/978-3-319-22747-4_6">doi:10.1007/978-3-319-22747-4_6</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/c22ahfhi75aqtkhcqindgejxza">fatcat:c22ahfhi75aqtkhcqindgejxza</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20190303041500/http://pdfs.semanticscholar.org/a762/3c4c1098d33c869033e3a134fee1527c7021.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/a7/62/a7623c4c1098d33c869033e3a134fee1527c7021.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1007/978-3-319-22747-4_6"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> springer.com </button> </a>

Investigating the appropriateness of social network question asking as a resource for blind users

Erin L. Brady, Yu Zhong, Meredith Ringel Morris, Jeffrey P. Bigham
<span title="">2013</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/shtxaejfmnag3l32zxhs3awpg4" style="color: black;">Proceedings of the 2013 conference on Computer supported cooperative work - CSCW &#39;13</a> </i> &nbsp;
We also explore whether blind users find SNSs an appropriate venue for Q&A through a log analysis of questions asked using VizWiz Social, an iPhone app with over 5,000 users, which lets blind users ask  ...  We then report findings of a field experiment with 23 blind VizWiz Social users, which explored question asking on VizWiz Social in the presence of monetary costs for non-social sources.  ...  Motivations for Limiting SNS Q&A To better understand the concerns that blind people associate with SNS Q&A, we also asked whether those with SNS accounts had ever intentionally limited the number of questions  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2441776.2441915">doi:10.1145/2441776.2441915</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/cscw/BradyZMB13.html">dblp:conf/cscw/BradyZMB13</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/mhpskdkjdfbjtkkc2i5fhf5gqy">fatcat:mhpskdkjdfbjtkkc2i5fhf5gqy</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20130510182747/http://research.microsoft.com/en-us/um/people/merrie/papers/cscw2013_vizwiz_social.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/79/bc/79bc8b38ca94027b883daadc744e5326b3048d6b.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/2441776.2441915"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>

Opportunities to Address Information Poverty with Social Search

Earnest Wheeler, Tawanna R. Dillahunt, Soo Young Rieh
<span title="">2017</span> <i title="ACM Press"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/4obeqfuqs5gzbos5ah64a7m57a" style="color: black;">Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA &#39;17</a> </i> &nbsp;
Although recent years have seen the rise of social search systems as a promising alternative, their application for populations across the digital divide that are starved for information has been overlooked  ...  Finally, we propose research questions and two associated studies to investigate these hypotheses.  ...  A services tackle this issue by allowing users to ask and answer questions anonymously.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/3027063.3053167">doi:10.1145/3027063.3053167</a> <a target="_blank" rel="external noopener" href="https://dblp.org/rec/conf/chi/WheelerDR17.html">dblp:conf/chi/WheelerDR17</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/dgmbwd3cfbhrnfm2xndf33d7lm">fatcat:dgmbwd3cfbhrnfm2xndf33d7lm</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170309101202/http://socialinnovations.us:80/assets/papers/Wheeler_CHIEA17.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/77/c9/77c909380389e2068dd088061a1bb0cadf43bc1d.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1145/3027063.3053167"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> acm.org </button> </a>
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