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User Experience in Social Robots

Elaheh Shahmir Shourmasti, Ricardo Colomo-Palacios, Harald Holone, Selina Demi
2021 Sensors  
The goal of this study is to summarize the extant literature that is focused on user experience in social robots, and to identify the challenges and benefits of UX evaluation in social robots.  ...  For users to accept social robots, a positive user experience is vital, and it should be considered as a critical part of the robots' development process.  ...  research that covers the topic of user experience in social robots.  ... 
doi:10.3390/s21155052 fatcat:cdcfnfuumnfxzorxnwglqn3hj4

Social Relationship Development between Human and Robot through Real-time Face Identification and Emotional Interaction

WonHyong Lee, Jong-Hwan Kim
2018 Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction - HRI '18  
In this video, it is demonstrated how a robot can develop a social relationship with humans through the face identification and emotional interaction.  ...  We developed an interactive humanoid robotic platform with a real-time face learning algorithm for user identification and an emotional episodic memory to combine emotional experiences with users so that  ...  user pats the robot and gives compliments to the robot, then the robot feels positive emotions and the emotional experiences for the user get stored in the episodic memory. (4) When the friendly user  ... 
doi:10.1145/3173386.3177531 dblp:conf/hri/LeeK18 fatcat:hadjluwkqfdurbbw6rhaeh24cy

Robot-on-Robot Gossiping to Improve Sense of Human-Robot Conversation

Seiya Mitsuno, Yuichiro Yoshikawa, Hiroshi Ishiguro
2020 2020 29th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN)  
It can be observed from the figure that no situation occurred in which the robot agreed with the user all the time (among six times) in the dialogue under the social condition, that is, where the robot  ...  Moreover, in facilities such as shopping malls and museums, where people tend to socialize in groups, we assume that robots interact with multiple users simultaneously, and in this particular situation  ... 
doi:10.1109/ro-man47096.2020.9223442 dblp:conf/ro-man/MitsunoYI20 fatcat:cxgzfpxyqzgjzkt5tjnkv5opry

Reframing HRI Design Opportunities for Social Robots: Lessons Learnt from a Service Robotics Case Study Approach Using UX for HRI

Sara Khan, Claudio Germak
2018 Future Internet  
The aim of the study was to determine the chance to enhance the user experience with a semi-autonomous social robot, using user experience and human–computer interaction methodologies.  ...  More affordable social robots are being commercially released and in order to implement viable applications of HRI, a combination human-computer interaction and user experience methodologies could play  ...  to implement the user experience with the social robot [79] .  ... 
doi:10.3390/fi10100101 fatcat:2olxkfvflfas5ktqeph3htilva

Using a Social Robot to Evaluate Facial Expressions in the Wild

Silvia Ramis, Jose Maria Buades, Francisco J. Perales
2020 Sensors  
In the experiment, the robot leads the users to perform different facial expressions in motivating and entertaining way.  ...  The designed experiment allows evaluating a trained neural network in facial expressions using a social robot in a real environment.  ...  Acknowledgments: We would like to acknowledge to all users and experts who participated in this experiment. Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/s20236716 pmid:33255347 fatcat:2qx23stpxjhkrigsql5uqnksfq

User experience of conveying emotions by touch

B. Alenljung, R. Andreasson, E. A. Billing, J. Lindblom, R. Lowe
2017 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)  
A content analysis of interviews revealed a generally positive user experience (UX) while interacting with the robot, but users also found the task challenging in several ways.  ...  In the present study, 64 users were asked to convey eight distinct emotion to a humanoid Nao robot via touch, and were then asked to evaluate their experiences of performing that task.  ...  For social robots, like in all other interactive systems, products, and devices, positive user experience (UX) is necessary in order to achieve the intended benefits.  ... 
doi:10.1109/roman.2017.8172463 dblp:conf/ro-man/AlenljungABLL17 fatcat:rrcyqbqjbfhpnlc42ne57wmgvy

Experience centred design for a robotic eating aid

Javier Jiménez Villarreal, Sara Ljungblad
2011 Proceedings of the 6th international conference on Human-robot interaction - HRI '11  
We discuss how an experience centred approach to robotic design might lead to new design spaces and products that are more engaging and better meet users' needs and lifestyles.  ...  To support the statement, we present preliminary data from a long-term user study on an eating aid robot.  ...  In contrast, designing from user-centered approaches focusing on improving users' experience might lead to products that enhance different social aspects.  ... 
doi:10.1145/1957656.1957708 dblp:conf/hri/VillarrealL11 fatcat:7op6onymoraqnetyhhhbaq7ubm

Managing social constraints on recharge behaviour for robot companions using memory

Amol A. Deshmukh, Mei Yii Lim, Michael Kriegel, Ruth Aylett, Kyron Du Casse, Koay Kheng L, Kerstin Dautenhahn
2011 Proceedings of the 6th international conference on Human-robot interaction - HRI '11  
The companion robot then learns the users' presence patterns over a period of time through memory generalisation and plans a suitable time for recharging itself causing less hindrance to human-robot interaction  ...  In this paper, we present an approach to monitor human activities such as entry, exit and break times of people in a workplace environment.  ...  In the future we want to develop an auto-docking recharge mechanism and carry out experiments over an extended period of 6 weeks to measure the number of social errors caused by the robot.  ... 
doi:10.1145/1957656.1957695 dblp:conf/hri/DeshmukhLKACKD11 fatcat:amtwllg3czdh3ordjguukxb2ga

Using Adaptive Empathic Responses to Improve Long-Term Interaction with Social Robots [chapter]

Iolanda Leite
2011 Lecture Notes in Computer Science  
The goal of this research is to investigate the effects of empathy and adaptive behaviour in long-term interaction between social robots and users.  ...  To address this issue, we propose an action selection mechanism that will allow a social robot to chose adaptive empathic responses, in the attempt to keep users engaged over several interactions.  ...  In the second experiment [9] , we evaluated the influence of empathic behaviours on user's perception of a social robot.  ... 
doi:10.1007/978-3-642-22362-4_48 fatcat:bugma5rvrfe77dpigpzvn35vqa

Assessing Acceptance of Assistive Social Agent Technology by Older Adults: the Almere Model

Marcel Heerink, Ben Kröse, Vanessa Evers, Bob Wielinga
2010 International Journal of Social Robotics  
These findings contribute to our understanding of how elderly users accept assistive social agents.  ...  This paper proposes a model of technology acceptance that is specifically developed to test the acceptance of assistive social agents by elderly users.  ...  Acknowledgements This work was supported in part by the Hogeschool van Amsterdam and in part by the European Commission Division FP6-IST Future and Emerging Technologies under Contract FP6-002020 (Cogniron  ... 
doi:10.1007/s12369-010-0068-5 fatcat:yvgwy2hp4bajze7reslt5lpr6e

Shaping human behavior by observing mobility gestures

David Feil-Seifer, Maja J. MatariĆ
2006 Proceeding of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction - HRI '06  
Figure 1 : 1 The mobile robot used in the experiments Figure 2 : 2 The arena used in the experiments  ...  Our work is focused on Socially Assistive Robotics (SAR), a field formed by the intersection of Socially Interactive Robotics (SIR, robots whose goal is to socially interact with human users) and Assistive  ... 
doi:10.1145/1121241.1121304 dblp:conf/hri/Feil-SeiferM06 fatcat:ivadicg43ferzgdphmsttni3qu

Multi-party Turn-Taking in Repeated Human–Robot Interactions: An Interdisciplinary Evaluation

Mateusz Żarkowski
2019 International Journal of Social Robotics  
As social robots become more popular, so arises the need for these social agents to operate in environments involving multiple users.  ...  This paper presents the methodology, setup and results for experiment involving the social robot EMYS participating in multi-party interaction where pairs of participants interacted with the robot in a  ...  We advise to take this effect into consideration either during the social experiments with the robot involving the same participants or in the process of updating the existing social robots.  ... 
doi:10.1007/s12369-019-00603-1 fatcat:uoglubhq5jfzzaqizx664vxkn4

Social Impact of Recharging Activity in Long-Term HRI and Verbal Strategies to Manage User Expectations During Recharge

Amol Deshmukh, Katrin Solveig Lohan, Gnanathusharan Rajendran, Ruth Aylett
2018 Frontiers in Robotics and AI  
In the second study, we explored the social strategies used to manage users' expectations during recharge.  ...  In the first long-term study (3 weeks), we investigated the service degradation caused by the recharging behavior of a social robot.  ...  In Section 5, we describe a second experiment in which we evaluated the effects of social feedback.  ... 
doi:10.3389/frobt.2018.00023 pmid:33500910 pmcid:PMC7806094 fatcat:wurznlrgvfemdfmxzbye2aikmy

An empirical framework for designing social products

Bilge Mutlu
2006 Proceedings of the 6th ACM conference on Designing Interactive systems - DIS '06  
The social context of use shapes the roles that the user and the product play in the interaction.  ...  However, technologically advanced products such as personal robots engender complex contextual characteristics that are not yet well understood.  ...  My next study aims to explore how user experience is affected by product attributes, in particular by how a robot uses its gaze in a storytelling task.  ... 
doi:10.1145/1142405.1142456 dblp:conf/ACMdis/Mutlu06 fatcat:sske3vml2vcqnh4hmujuu7xyym

Humanoid Robot: Application and Influence

Avishek Choudhury, Huiyang Li, Christopher M Greene
2018 International Journal of Applied Science - Research and Review  
Trust factor increases with a decrease in the confidence of a user in any quantitative decision-making situation. • Humanoid robot in the education domain has been effective in increasing student participation  ...  Users irrespective of their age, gender, and social and health status preferred robots with human-like appearance. • Application of humanoid robot to treat autism among children has been useful. • Trust  ...  Although many studies have been conducted to analyze the usage and effectiveness of humanoid robots, we still need more research in this field.  ... 
doi:10.21767/2394-9988.100082 fatcat:xrvbh7ebdzdhhoygrnquxtbjtm
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