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CONTROLLING THE USABILITY OF WEB SERVICES

RON S. KENETT, AVI HAREL, FABRIZIO RUGGERI
2009 International journal of software engineering and knowledge engineering  
Service Oriented Architectures (SOA) enable dynamic integration of Web Services (WS) to accomplish a user's need. As such, they are sensitive to user errors.  ...  The methodology incorporates Statistical Process Control (SPC) of Web Service Indices (WSI), obtained by a Decision Support system for User Interface Design (DSUID), in which the users are elements of  ...  Tracking the Usability Changes Tracking of usability is based on Web Service Indices (WSI) reflecting the usage characteristics of the Web Services.  ... 
doi:10.1142/s0218194009004362 fatcat:a52doi5awfgbbcuq7zdj2fydhe

Evaluating Usability of Academic Web Portals for Clearance Services

F. O. Oliha
2020 NIPES Journal of Science and Technology Research  
Clearance services regarding outgoing or graduating students are deficient in most academic web portals and the few existing are prone to serious usability challenges.  ...  services. .  ...  This research is a pioneer study in evaluating the usability of web portal technologies for clearance activities of outgoing students of tertiary institutions.  ... 
doi:10.37933/nipes/2.3.2020.20 fatcat:ofe6pa4ld5btnjv26rjmsvecme

Usability Design Improvement Method of Map-based Web Platform Service

Sojung Kwak, Giyoon Kwon, Jieun Kwon
2020 Journal of Next-generation Convergence Information Services Technology  
Second, design the usability evaluation and improvement direction selecting map based web platform service of public institution.  ...  To this end, first, study the theory of map web platform service design through the documentary service including the theses, news and books and also study the elements and method for usability evaluation  ...  Usability Design Improvement Method of Map-based Web Platform Services 214 2.3 사용성 향상을 위한 개선 사항 [그림 1] 국토정보플랫폼 개선 IA [Fig. 1] National Geographic Information Platform Improvement IA Journal of  ... 
doi:10.29056/jncist.2020.09.03 fatcat:4wlnubwwondd7cbepjhdluarim

Usability and Performance of the Web-based Frontline Services and Laboratories System

April Rose A Zaragosa, Faculty, Institute of Information and Computer Studies Northern, Iloilo Polytechnic State College Main Campus, Estancia, Iloilo, Philippines
2022 Indian Journal of Science and Technology  
The main objectives of the research were to determine the level of usability of the developed features of a Webbased Frontline Services and Laboratories Evaluation system for NIPSC.  ...  Objectives: The study developed a Web-based Frontline Services and Laboratories Evaluation System for NIPSC to identify the needs and concerns of attending students in NIPSC by giving ratings and posting  ...  Determine the level of usability of the developed features of a Web-based Frontline Services and Laboratories Evaluation system for NIPSC. 3.  ... 
doi:10.17485/ijst/v15i26.1927 fatcat:4t6hsk7ug5d3lgzgcxaflfhzme

Usability Testing of Academic Library Web Sites

Galina Letnikova
2004 Internet Reference Services Quarterly  
This is a selective annotated bibliography of books, journal articles, and electronic resources relating to the usability assessment or testing of the academic library Web site.  ...  This bibliography embraces the issues of usability testing as a process, its goals, objectives, tools, and methodology.  ...  Includes list of additional readings and index. Pace, Andrew K. "Optimizing Library Web Services: A Usability Ap- proach."  ... 
doi:10.1300/j136v08n04_04 fatcat:dpncjh2ptjhvfiumvz3m35s7py

A Method of Evaluating Effect of QoS Degradation on Multidimensional QoE of Web Service with ISO - based Usability [article]

D. Yamauchi, Y. Ito
2015 arXiv   pre-print
This paper studies a method of investigating effect of IP performance (QoS) degradation on quality of experience (QoE) for a Web service; it considers the usability based on the ISO 9241-11 as multidimensional  ...  QoE of a Web service (QoE-Web) and the QoS parameters standardized by the IETF.  ...  In [11] , crucial Web usability factors of Web services for students are studied from 36 industries. However, a lot of studies about the Web usability regard their network as an ideal one.  ... 
arXiv:1502.03612v2 fatcat:a4esgu2a2bg6xmwkntrdey4one

Conceptual and Usability Issues in the Composable Web of Software Services [chapter]

Abdallah Namoun, Tobias Nestler, Antonella De Angeli
2010 Lecture Notes in Computer Science  
This paper discusses various conceptual and usability problems of service composition and proposes recommendations to resolve them.  ...  ' expectations and problems of service composition.  ...  Conceptual and Usability Problems of Service Composition by End Users Conceptual Problem Severity Usability Problem Severity 1-Awarreness of service composition/ connection: despite introducing the concept  ... 
doi:10.1007/978-3-642-16985-4_35 fatcat:zaz25pqxzvfqtetncjz2k6fnpi

Web Accessibility and Usability—Can It Happen with Flash?

E. A. Draffan
2009 Journal of Access Services  
Section 508 Voluntary Product Accessibility Template (VAPT, 2004) have helped to champion accessibility and usability of Web content.  ...  Accessibility and usability guidelines were sparse and validation of the various forms of hypertext mark-up language minimal.  ... 
doi:10.1080/15367960802301002 fatcat:wfbq4o3vl5brvh5gcqiqmo5zsm

Study on Requirements of Usability of Web Service-Based Enterprise Information Systems

Shuangyuan Shi, Shuqin Cai, Zhonghui Li
2013 iBusiness  
However, there is a big gap in current usability between the Web services and old desktop applications.  ...  This paper combines the usage patterns, business needs of enterprise information systems and technical characteristics of Web services, proposes the usability requirements of enterprise information systems  ...  Currently, the studies of Web services usability are mainly about websites and personal computing, Web service usability can be divided into 7 categories, which involves the following issues: 1) Content  ... 
doi:10.4236/ib.2013.53014 fatcat:m7wyqkaw2rasjmja7yvkgl6udi

Establishing standards for usable and accessible user services web sites

Dorothy Ann Amsler
2003 Proceedings of the 31st annual ACM SIGUCCS conference on User services - SIGUCCS '03  
The University of Delaware provides nearly all of its information on the World Wide Web; in fact, much of it can be found only on the Web.  ...  Web pages should allow all people to find the information they seek (usability).  ...  To address usability and accessibility issues in User Services Web pages, a committee representing all departmental groups selected a subset of design guidelines based on those of the W3C and Section 508  ... 
doi:10.1145/947469.947487 dblp:conf/siguccs/Amsler03 fatcat:j5smwtzfizgkdlul4zueykck6i

A study of interface design for widgets in web services through usability evaluation

Miran Han, Peom Park
2009 Proceedings of the 2nd International Conference on Interaction Sciences Information Technology, Culture and Human - ICIS '09  
This paper presents an approach for evaluating the usability of portable patient monitors for emergency medical service and proposes a solution for use errors caused by the operation of physical user interfaces  ...  Furthermore, this paper proves that a usability evaluation through cognitive walkthrough is effectiveness in evaluating interface design during the early design stage in the new product development of  ...  The present study focuses on the impact of the interface on various user experiences in the emergency medical services (EMS) field and proposes an interface design to reduce errors caused by user operation  ... 
doi:10.1145/1655925.1656109 dblp:conf/interaction/HanP09 fatcat:cjyt3ssg3jg7ld6tuxuam4r374

Mobile Web-toon Application Service Usability Study -Focus on Naver Web-toon and Lezin Comics-
모바일 웹툰 애플리케이션 서비스 사용성 연구 -네이버 웹툰과 레진 코믹스를 중심으로-

Joohyung Ha, Seung-in Kim
2016 Journal of Digital Convergence  
The score of Naver Web-toon was higher than Lezin Comics after user experience assesment, and usability and accessibility as important factors turned out to be influential to teen-aged users who use Web-toon  ...  services.  ...  [Fig. 2] Web-toon service of User Experienced 매력성 부분에서는 웹툰 서비스를 계속 사용하게 하 는 요소가 어떤 부분이 있는지에 대한 질문이었는데, 네 이버 웹툰의 경우 재미있고 접근하기에 편하고 다양한 콘텐츠를 제공하기 때문에 사용한다고 응답한 반면에 레 진 코믹스는 네이버에서는 제공하지 않는 장르의 콘텐츠  ... 
doi:10.14400/jdc.2016.14.9.431 fatcat:5xwavo3dtvhjpi4r4hjr5qwbvy

E-commerce Adoption in China's Service SMEs: a Study from Web Usability Perspective

Mingxuan Wu, Li Zhang, Qiudan Xing, Li Dai, Hongmei Du
2007 Journal of Business Systems  
Finally, this research concludes that web usability is the core of e-commerce adoption, and recommends the promotion of web usability as an effective strategy in further strategic development for China's  ...  This research surveyed 494 of China's service SME websites, and found that (1) most of China's service SMEs are still at the early stage of adopting e-commerce; (2) there is an obvious e-commerce divide  ...  Acknowledgements Many thanks for two anonymous reviewers' valuable contributions and comments to the revision of this paper. Journal of Business Systems, Governance and Ethics Vol 2, No 4 page 13  ... 
doi:10.15209/jbsge.v2i4.115 fatcat:3hjnqtsh3vbxhefemu2om3o4uu

Web Service-Security Specification based on Usability Criteria and Pattern Approach

Ricardo Mendoza González, Miguel Vargas Martin, Jaime Muñoz Arteaga, Francisco J. Álvarez Rodríguez, Carlos A. Ochoa Ortíz Zezzatti
2009 Journal of Computers  
A specification is provided in this paper to assist in the design of usable and secure web-services.  ...  Index Terms-user feedback, HCI-S, WS-Security, usability, secure web services, design patterns.  ...  a particular web service.  ... 
doi:10.4304/jcp.4.8.705-712 fatcat:kniyyfujw5ejxjccmotckytx3a

A Case Study for the Usability of Public Institutions: Turkish State Meteorological Service Web Site

Fevzi Burak Tekin, Aslıhan Tufekci
2013 Procedia - Social and Behavioral Sciences  
This study is performed to evaluate the usability of the one of the most visited public web site; Turkish State Meteorological Service www.mgm.gov.tr.  ...  A usability analysis is a necessity to evaluate and promote the usability of the web sites of the public institutions.  ...  The aim of this study was to conduct the usability test of the Turkish State Meteorological Service web site by 5 users.  ... 
doi:10.1016/j.sbspro.2013.06.201 fatcat:lo4hyccvfnfddcajh5qbzecgoa
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