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Editorial of the Special Issue on Social Media in Crisis Management

Christian Reuter, Amanda Hughes, Starr Roxanne Hiltz, Muhammad Imran, Linda Plotnick
2018 International Journal of Human-Computer Interaction  
The fifth article Understanding Chinese WeChat Users' Behavior of Sharing Social Crisis Information by Yang Chen (Harbin Institute of Technology, Shenzhen, Guangdong, China) explores the motivations of  ...  The findings of this article contribute overall to a better understanding of WeChat users' social crisis information sharing behavior and provide important practical implications for the scientific and  ... 
doi:10.1080/10447318.2018.1427833 fatcat:stfudu2dmrb2thlus57rq66yd4

An Investigation of the Influencing Factors of Chinese WeChat Users' Environmental Information-Sharing Behavior Based on an Integrated Model of UGT, NAM, and TPB

Yang Chen
2020 Sustainability  
The purpose of this study is to understand the motivating mechanism behind Chinese WeChat users' environmental information-sharing behavior by taking China's unique social and cultural background into  ...  The research results show that Chinese WeChat users' environmental information-sharing behavior is motivated by both egoistic factors (self-presentation, information seeking, and socializing) and altruistic  ...  Third, the gratification of socializing puts Chinese WeChat users under social pressure to conduct environmental information-sharing behavior.  ... 
doi:10.3390/su12072710 fatcat:lo4apv33dbdh5fakeuane3z6ma

Mental health toll from the coronavirus: Social media usage reveals Wuhan residents' depression and secondary trauma in the COVID-19 outbreak

Bu Zhong, Yakun Huang, Qian Liu
2020 Computers in Human Behavior  
- used social media and its effects on users' mental health conditions and health behavior change.  ...  As the virus struck, social media usage was rewarding to Wuhan people who gained informational, emotional, and peer support from the health information shared on social media.  ...  Social media users produce and share timely and locally situated health information in response to public health crises.  ... 
doi:10.1016/j.chb.2020.106524 pmid:32836728 pmcid:PMC7428783 fatcat:pgoazl3xjbcyrphhcidqpqqpvq

Research on the Influencing Factors of Brand Diffusion via Social Media

Peng Yunan, Wang Zongshui, Zhang Jian, N. Hamid, S. Zhou
2020 E3S Web of Conferences  
Next, four popular social media WeChat, Weibo, Tiktok, and Taobao have been selected as research samples to analyze the different brand diffusion paths.  ...  Finally, we summarize the impact of brand diffusion on social media according to the paths.  ...  On the one hand, friends can share brand information through the small video. On the other hand, companies can analyze user behavior according to big data and locate user preferences.  ... 
doi:10.1051/e3sconf/202018903032 fatcat:qpxpcg2ckrawzoyusqrmfq7cxm

An Empirical Study on the Impact of Micro-credit Marketing on Consumer Information Search Behavior

2017 DEStech Transactions on Social Science Education and Human Science  
With the continuous growth of WeChat users, many merchants use micromessaging platform as an important channel for marketing promotion.  ...  Based on TRA and TPB theory, this paper puts forward the relationship between perceived risk, product knowledge, interaction, information quality, Psychological impact on consumer search behavior and explore  ...  WeChat marketing in the higher degree of involvement of consumers, the more you will search for information to a comprehensive understanding of the product. Herd is a very common behavior in life.  ... 
doi:10.12783/dtssehs/msie2017/15591 fatcat:bit4gpghmrfqhiwrcgi5vf32im

A Comparative Study of Social Media Users' Perception on the Malaysia Airlines Flight MH370 Incident in Mainland China and Malaysia

Changsong Wang, Yiming Chen, Jamilah Hj Ahmad
2017 International Journal of Culture and History (EJournal)  
The transformation of online consumer's behavior is changing landscape of risk and crisis communications. How social media can be a beneficial tool for crisis management?  ...  user perception of active social media in these two countries.  ...  We understand that "the primary objective of social media is to facilitate the communication and interaction between users and allowing them to edit and share content, social media platform are designed  ... 
doi:10.18178/ijch.2017.3.2.091 fatcat:rodktusx2jderjsblna4kzgd7e

#RumorsCOVID-19: Predicting the Forwarding of Online Rumors in Wuhan, China and in Israel

Yaron Ariel, Vered Elishar-Malka, Shuo Seah, Dana Weimann-Saks, Gabriel Weimann
2022 International Communication Gazette  
In an online survey conducted in April–May 2020, users of each country's leading social media platform (WeChat and WhatsApp, respectively) reported on patterns of exposure to and spread of COVID-19 rumors  ...  A typical social reaction during such emergencies is rumormongering, which has intensified since the advent of social media.  ...  Finally, Chen et al. (2018) found that WeChat users' information, identity, social interaction needs, daily habits, and altruism were related to forwarding social crisis information.  ... 
doi:10.1177/17480485221074848 fatcat:piw3lulu4nhxvnfnkfrk6ab2tm

Effectiveness of communication on epidemic personal protection with community residents via new media during COVID-19 outbreak: Data from China

Yu Qingze, Mao Weihui
2020 Journal of Media and Communication Studies  
information, and through which both types of general and specialized purpose information take significant effects on individuals' perceptions and behaviors toward personal protection.  ...  This article constructs the mechanism framework of COVID-19 epidemic crisis communication on personal protection.  ...  ACKNOWLEDGMENTS The authors would like to acknowledge the chief editor and reviewers of this article both known and anonymous for their insightful comments, which added to the quality of the paper, and  ... 
doi:10.5897/jmcs2020.0703 fatcat:vbtwnx7z3fexzf7qxnlnommrwi

Research on the Countermeasures of Crisis Dissemination in Colleges from the Perspective of New Media

2017 DEStech Transactions on Social Science Education and Human Science  
The crisis events in the social transition period have become the new normal through the fission communication of new media.  ...  The extensive use of new media accelerates the spread of the crisis timely and speedy.  ...  SCSZ2017202)and Sichuan College of Architectural Technology (Project No.scjy2016022 and No.scjy2016019).  ... 
doi:10.12783/dtssehs/hsmet2017/16531 fatcat:xbfefegk2rcyrcarlfafngqaay

Malaysian and Mainland Chinese Social Network Community Users' Perceptions on Post-Mh370 Incident

Changsong Wang, Yue Hu
2020 Ultimacomm: Jurnal Ilmu Komunikasi  
However, the ubiquity of social media use and the role of social media as the front line of communications in a crisis event has changed that perception.  ...  The advent of social media technologies has dramatically changed the scene in the information world.  ...  ACKNOWLEDGEMENT This research is supported by the National Social Science Fund of China (Grant No.: 18BXW108) and Xiamen University Malaysia Research Fund (Grant No.: XMUMRF/2018-C1/IART/0002).  ... 
doi:10.31937/ultimacomm.v12i1.1336 fatcat:pwzy4sybbveyxd6fxcearhdqyu

Improving the Communication and Credibility of Government Media in Response to Public Health Emergencies: Analysis of Tweets From the WeChat Official Accounts of 10 Chinese Health Commissioners

Zhigang Li, Manjia Wang, Jialong Zhong, Yiling Ren
2022 Frontiers in Public Health  
The spread of negative information about COVID-19 on social media poses a challenge and threat to public health disposition and the credibility of government public opinion.ObjectiveThis study aimed to  ...  In addition, find ways and means to improve government media's communication power and credibility.MethodBased on relevant theories and measures of information econometrics, 10 WeChat official accounts  ...  In the complex and changing network, the data behaviors of users on different social platforms are also very different.  ... 
doi:10.3389/fpubh.2022.900776 pmid:35937264 pmcid:PMC9354850 fatcat:2mmzj4kqznhsbindeoddph3u64

Research on the WeChat Information Transmission Topology Based on Social Network Analysis

Wang Kun, Sun Duoyong
2015 Open Cybernetics and Systemics Journal  
Meanwhile, Social Media is regarded as the most popular information exchange and knowledge-sharing platform by more and more people, making its network structure and information transmission topology attract  ...  WeChat is one of the most commonly used Social Media in China, which was developed by Tencent in 2011.  ...  Our research is financially supported by the National Natural Science Foundation of China (Grant No.71473263) and the Specialized Research Fund for Doctoral Program of Higher Education of China (Grant  ... 
doi:10.2174/1874110x01509010121 fatcat:gjn2g7dvebdwtf5x5sqv5lwhtu

Understanding Knowledgeable Workers' Behavior Toward COVID-19 Information Sharing Through WhatsApp in Pakistan

Talat Islam, Khalid Mahmood, Misbah Sadiq, Bushra Usman, Sheikh Usman Yousaf
2020 Frontiers in Psychology  
Using social media through mobile has become a major source of disseminating information; however, the motivations that impact social media users' intention and actual information-sharing behavior need  ...  Further, we noted norms of reciprocation, habitual diversion, and socialization as motivators that augment WhatsApp users' positive attitude toward COVID-19 information-sharing behavior.  ...  results, which generated the need to further understand social media users' information-sharing behavior along with their motivations.  ... 
doi:10.3389/fpsyg.2020.572526 pmid:33117239 pmcid:PMC7575735 fatcat:ddx2cnmanrdobb2xv7unyifhdi

Learning Social Media Content Optimization: How Can SMEs Draw the Users' Attention on Official WeChat Accounts?

Xueyun Zeng, Xuening Xu, Yenchun Jim Wu
2022 Frontiers in Psychology  
The purpose of this work is to demonstrate how social media content reaches and impresses more users.  ...  Application of artificial intelligence is accelerating the digital transformation of enterprises, and digital content optimization is crucial to take the users' attention in social media usage.  ...  It has been found that users on Facebook are more likely to comment and share the messages with logical information, for which commenting and sharing are cognitively triggered behaviors (Kim and Yang,  ... 
doi:10.3389/fpsyg.2021.783151 pmid:35095669 pmcid:PMC8791077 fatcat:chpguxswbvcz5ak4bwdrl5etpi

Glocalization in Intercultural Crisis Communication: Lessons From D&G's Incident in China

Xiaoya Wu, Huan Peng, Weichao Wang
2021 International Journal of Linguistics  
By collecting online posts concerning D&G's crisis communication from major Chinese social platforms including Sina Weibo, Zhihu (408 posts), WeChat official account (23 posts) as well as Instagram, Facebook  ...  apologies are analyzed in terms of the manner and content of apology.  ...  The Role of Social Media in Crisis Communication With the rapid development of new media technology, social media has changed the way people communicate and analyze information.  ... 
doi:10.5296/ijl.v13i2.18575 fatcat:vfosirupt5hpvglx7lruh2vwhe
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