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Understanding UX Better: A New Technique to Go beyond Emotion Assessment

Leonardo Marques, Patrícia Gomes Matsubara, Walter Takashi Nakamura, Bruna Moraes Ferreira, Igor Scaliante Wiese, Bruno Freitas Gadelha, Luciana Martinez Zaina, David Redmiles, Tayana Uchôa Conte
2021 Sensors  
To address this gap, we developed a UX evaluation technique called UX-Tips.  ...  Despite various approaches, most of them produce a general indication of the experience as a result and do not seek to capture the problem that gave rise to the bad UX.  ...  The funders had no role in the design of the study; in the collection, analyses, or interpretation of data; in the writing of the manuscript, or in the decision to publish the results.  ... 
doi:10.3390/s21217183 pmid:34770490 pmcid:PMC8586993 fatcat:vjyozywrjjdcrmn2ebcoxl5g3i