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Communication in Virtual Community at TripAdvisor: A Case on Heritage Destination of Palembang-Indonesia
2018
Asian Research Journal of Arts & Social Sciences
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The aim of this Research is to construct the communication behaviour of virtual travelers on TripAdvisor. ...
TripAdvisor is a tourist advisor site, that operates in 48 countries around the world and also the largest tourism community in the world. ...
TripAdvisor becomes a travel website, trusted to making a travel planning. Traveller will see a rating and result of review of travel destination according to their hope. ...
doi:10.9734/arjass/2018/43038
fatcat:jmbyj4u3ajbzbcyf46kp6k5pni
Online Review Ratings and the Impact on the Number of Visits to a Tourist and Cultural Attraction: the case of the Loire Valley and TripAdvisor
2018
Journal of Internet Social Networking and Virtual Communities
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In such cases, a tourist will use a review platform before (to prepare the trip) and after his/her visit (Xiang and Gretzel, 2010) . A large number of marketing studies examine these online reviews. ...
In this case, it would be necessary to use an algorithm developed by Plotkina, Munzel and Pallud (2017) in order to eliminate the fake reviews found in the written comments of online reviews. ...
They therefore make it possible to manage wide distributions that might be expected to arise when comparing the number of visits to a château such as the Château Chambord and those to another less well ...
doi:10.5171/2018.915203
fatcat:m2fkws2cgbbfjeniq3ycjfuwx4
Who needs trust when you know everything? Dealing with information abundance on a consumer-review Web site
2016
First Monday
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This study uses a survey to investigate the role of trust in the traveller review site TripAdvisor. ...
The study investigated how previous experience, site functionalities and perceived homophily on TripAdvisor affected trust and behavioural intention, in a world where ‘electronic networks make it easier ...
doi:10.5210/fm.v21i7.6313
fatcat:5vmir77tcnbhff3hxedrmxb7ca
Examining the Relationship between Hoteliers' Review Site Use Intensity and Hotel Characteristics - Moroccan Hotels
2019
Journal of Spatial and Organizational Dynamics
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Due to rapid development and consumer adoption of technology, the hospitality industry has dramatically increased online-based user-generated reviews for a variety of services, such as those found in eWOM ...
The novelty lies in the positive relationships between hotel features (commitment, competence, hotel size, hotel category, and type of ownership) and user-generated review sites (TripAdvisor). ...
a while since eWOM was well thought out as essential in supporting travel decision making. ...
doaj:789a1b2cf7444aceaad6e53fbc824c79
fatcat:skoh25ro7jdupntyo5xcfksdsy
Predictors of review sites usage in hotels
2017
Tourism & Management Studies
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Since review travel sites such as TripAdvisor allowed accommodations to create own profiles with information, hotels began incorporating these actions into their engaging customers programming. ...
The tourism industry has been strongly impacted by the consumer use of review sites. ...
Introduction Tourists increasingly use review sites in their travels decisions. ...
doi:10.18089/tms.2017.13205
fatcat:ekf2mn2iq5fwdewythg7yqhmyy
Users' reviews on tourism sites: their influence on the potential tourists
2016
Cactus
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• How much do the online reviews influence the decision of buying a travel package? ...
Online reviews represent one of the basic functionalities implemented under the Web 2.0 concept. ...
Through social networking sites, tourists can post and share feelings in real time, as well as reviews, opinions and personal experiences during the travels. Social networking websites. ...
doaj:43a65d41fac04f92b35d108367f53afb
fatcat:ptsuvpsxwng3hnhbxs52grtt7q
Social Network Sites in Travel and Tourism: Benefits and Limitations
2020
Journal of Engineering and Applied Sciences
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The purpose of this study is to explore the most frequently used Social Network Sites (SNSs) in travel and tourism as well as to discuss and summarize their benefits and limitations for the travel and ...
First, this study uses the method of literature review which is applied to determine the most popular SNSs in travel and tourism. Then, thus selected SNSs are compared and evaluated. ...
ACKNOWLEDGEMENTS This review study is supported by Excelence and IGU Projects 2016, Faculty of Informatics and Management, University of Hradec Kralove, Czech Republic. ...
doi:10.36478/jeasci.2019.10544.10548
fatcat:ldxop45pcjbezp53ryoa42rt7e
Social media in tourism: Establishing factors influencing attitudes towards the usage of social networking sites for trip organisation
2017
Acta Commercii
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It is the responsibility of destination marketers to provide all the necessary or valuable information on their SNS accounts, in order to encourage travellers to use SNSs ...
Methodology: The methodological approach followed was exploratory and quantitative in nature. Data were collected from a total of 340 respondents using a structured questionnaire. ...
Acknowledgements
Competing interests The authors declare that they have no financial or personal relationships which may have inappropriately influenced them in writing this article. ...
doi:10.4102/ac.v17i1.396
fatcat:gajcb6i4crgqzoohpziysgdywe
FREQUENCY AND USE OF ONLINE TRAVEL SITES WHEN PLANNING A LEISURE VACATION
2020
Journal of Tourism Insights
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While older consumers use the internet when researching vacation destinations, they are less likely to use travel review sites or social networking sites to finalize their travel decisions. ...
., (3) peer-to-peer rental sites such as Airbnb.com, VRBO.com, etc., (4) travel specific social network sites (Yelp, TripAdvisor, etc.), (5) general social networking sites (Facebook, YouTube, etc.), ( ...
doi:10.9707/2328-0824.1088
fatcat:bz37ec5srbgu5pg5bgnlnmpdle
Understanding Online Consumer Behavior and eWOM Strategies for Sustainable Business Management in the Tourism Industry
2020
Sustainability
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This review aimed to obtain further insights into online consumer behavior through social networking sites and online reviews sites to help tourism businesses develop sustainable eWOM strategies. ...
Searching the database, Web of Science, yielded a total of 124 articles; upon application of different filters, a total of 14 studies were included in the final dataset. ...
The results of our exploratory analysis on the impact of eWOM on travelers' decision-making on online review sites and social networking sites are reported in Section 4. ...
doi:10.3390/su12218972
fatcat:dageshget5difpcporhk36pab4
Analyses of Factors Influencing Travel Consumers' Satisfaction and Loyalty as Revealed by Online Communication Platform: A Case Study of TripAdvisor
2017
International Journal of Heritage, Tourism and Hospitality
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As a result, many travel agencies and hotels in the 21 st century have had to make considerable adaptations to remain solvent and relevant. ...
Findings revealed significant inter-relationships are obtained in TripAdvisor use perception, satisfaction with both the travel agency and the hotel, dimensions of loyalty in travel services and the mediating ...
This function could find on the use of some online social media functionalities such as on-line social networking. ...
doi:10.21608/ijhth.2017.30235
fatcat:mbr6454bebh35ppsmwkrjo2zxy
Sustainable Tourism Empowered by Social Network Analysis to Gain a Competitive Edge at a Historic Site
2021
Tourism and Hospitality
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This case study focuses on an analysis of the social networks applied to the fortified town of Fredrikstad in Norway. ...
The data used in this research study were collected from the Facebook site of the tourist authority. ...
Acknowledgments: The authors are grateful to the Fredrikstad/Hvaler tourist authority for their support on this research project.
Conflicts of Interest: The authors declare no conflict of interest. ...
doi:10.3390/tourhosp2040022
fatcat:wjhw57amanbbro4bk7a5sf3qim
Finding Hotel and Tourism Expert through Social Network Analysis
2020
The International Journal of Business & Management
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They acknowledged that 93% did use a fake review, in other word, business that had use fake review still make an appearance in TripAdvisor (theguardian.com, 2019). ...
Finding Hotel and Tourism Expert through Social Network Analysis Introduction Lately, whereas checking, reviewing, and comparing one hotel with another, did it through an online platform. ...
Travellers that are doubt with TripAdvisor review, they can lean on to these accounts. Unfortunately, some of the account are not covering each/ all review object in TripAdvisor. ...
doi:10.24940/theijbm/2020/v8/i2/bm2002-051
fatcat:qmgiyrlshbdn7njchteglyqtaq
Guests' Motives to Write Positive and Negative 5-star Hotel Reviews on TripAdvisor
2016
Journal of Association of Arab Universities for Tourism and Hospitality
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Respondents are only TripAdvisor users who had left an online review message on Egyptian 5-star hotel services in the last year. Primary data was collected using a Web-based survey. ...
Meanwhile, for negative reviews, venting negative feelings, warning other consumers and social benefits had a positive impact on writing reviews on TripAdvisor. ...
The findings cannot generalized to other review sites or other social networks sites (i.e. Facebook, Twitter). This study used the primary online quantitative questionnaire. ...
doi:10.21608/jaauth.2016.53969
fatcat:httnpmtgf5a2vcmlodzvr55qji
Platforms as service ecosystems: Lessons from social media
2019
Journal of Information Technology
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We contribute to the understanding of the current trajectory in which social media find themselves as well as to the literature on platforms and ecosystems. ...
We empirically investigate these shifts in the context of TripAdvisor and its evolution since its very establishment. ...
In the next section, we review the literature on social media, online platforms and ecosystems. ...
doi:10.1177/0268396219881462
fatcat:ujbcewfg65grzoxcyd4yxz6usm
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