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Towards Automating the Synthesis of Chatbots for Conversational Model Query [chapter]

Sara Pérez-Soler, Gwendal Daniel, Jordi Cabot, Esther Guerra, Juan de Lara
2020 Lecture Notes in Business Information Processing  
To avoid manual programming, our solution is based on the automatic synthesis of the model query chatbots from a domain meta-model.  ...  In this paper, we propose the use of chatbots to facilitate querying domain-specific models.  ...  Work funded by the Spanish Ministry of Science (RTI2018-095255-B-I00 and TIN2016-75944-R) and the R&D programme of Madrid (P2018/TCS-4314).  ... 
doi:10.1007/978-3-030-49418-6_17 fatcat:gio5ff3kx5hvhbmb5th4n5hnzq

Chatbots and virtual assistant in Indian banks
Čatbotovi i virtuelni asistent u indijskim bankama

Singh Pal, Devender Singh
2019 Industrija  
Most of the questions answered by chatbots/ virtual assistant are routine for which data is already available on websites of the banks.  ...  Secondly, awareness of chatbots/ virtual assistants is very low among the customers and employees of the banks.  ...  He found that the visual look of the chatbot, form of implementation on the website, speech synthesis unit, built in knowledge base, presentation of knowledge and additional functionalities, conversational  ... 
doi:10.5937/industrija47-24578 fatcat:uubwhozynjhzpmgo5jqo5rizgm

Emerging Technologies of Natural Language-Enabled Chatbots: A Review and Trend Forecast Using Intelligent Ontology Extraction and Patent Analytics

Min-Hua Chao, Amy J. C. Trappey, Chun-Ting Wu, Abd E.I.-Baset Hassanien
2021 Complexity  
Intelligent chatbot is an essential application of NLP to allow understanding of users' utterance and responding in understandable sentences for specific applications simulating human-to-human conversations  ...  for finding the key topics of patent set.  ...  MOST-108-2221-E-007-075-MY3). e authors also express their gratitude to Yi-An Su for helping refine the illustrations in the paper.  ... 
doi:10.1155/2021/5511866 fatcat:v2vt6xqqkzaw3ibu65lclxej4e

$NLP: How to spend a billion dollars

Robert Dale
2022 Natural Language Engineering  
We take a closer look at early-stage funding over the last year—just over US$1B in total—for companies that offer solutions that are based on or make significant use of NLP, providing a picture of what  ...  AbstractFunding for AI start-ups in general is booming, and natural language processing as a subfield has not missed out.  ...  Voice synthesis Voice synthesis appears to be a popular area for startups, with, once more, the improvements provided by deep learning models leading to a number of interesting extensions of basic TTS  ... 
doi:10.1017/s1351324921000450 fatcat:bq526n46fncahpf6qfkjtv4jvq

Chatbot: A Virtual Medical Assistant

Navida Belgaumwala
2019 International Journal for Research in Applied Science and Engineering Technology  
A Chatbot is a software that allows to initiate a conversation between the user and the system.  ...  Chatbots are making a mark in the field of Medicine and provides an effective way to handle patients of medical organizations.  ...  As one chatbot can easily communicate with thousands of customers at the same time. 6) Work Automation: Chatbots can now automate tasks which are to be done frequently and at the right time.  ... 
doi:10.22214/ijraset.2019.6179 fatcat:axfevc27n5dbdoslwmnjb2uyke

From Robotic Process Automation to Intelligent Process Automation: Emerging Trends [article]

Tathagata Chakraborti, Vatche Isahagian, Rania Khalaf, Yasaman Khazaeni, Vinod Muthusamy, Yara Rizk, Merve Unuvar
2020 arXiv   pre-print
Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of "robotic process automation" (RPA).  ...  We hope that this emerging theme will spark engaging conversations at the RPA Forum.  ...  Chatbots Reducing the need for direct human involvement with the business process is one of the main goals of automation.  ... 
arXiv:2007.13257v1 fatcat:dn6vivs2lbahtfxmd3ooahxqoy

Artificially Intelligent Response based Utility Management System

2019 International journal of recent technology and engineering  
The aim of the assistant is to find a knowledge gap to fill by its well-structured speech synthesis and generation mechanisms.  ...  The inquiry or interrogation can be predominantly generic to the requirements of the institution. The assistant will understand based on the clarity of purpose.  ...  ACKNOWLEDGEMENT The authors express gratitude towards the assistance provided by Accendere Knowledge Management Services Pvt Ltd for open-ended expert advice.  ... 
doi:10.35940/ijrte.b1085.078219 fatcat:ta6emfmhmrfgbf35am53qair2i

Chatbots for learning: A review of educational chatbots for the Facebook Messenger

Pavel Smutny, Petra Schreiberova
2020 Computers & Education  
The independent web directory was screened to assess chatbots for this study resulting in the identification of 89 unique chatbots.  ...  The findings provide tips for teachers to integrate chatbots into classroom practice and advice what types of chatbots they can try out.  ...  Acknowledgment This research has been elaborated in the framework of the project No: SP2020/57 "Research and Development of Advanced Methods in the Area of Machines and Process Control" supported by the  ... 
doi:10.1016/j.compedu.2020.103862 fatcat:p5f54lxcovdv3i63n7me6xpmyq

Medbot: Conversational Artificial Intelligence Powered Chatbot for Delivering Tele-Health after COVID-19

Urmil Bharti, Deepali Bajaj, Hunar Batra, Shreya Lalit, Shweta Lalit, Aayushi Gangwani
2020 2020 5th International Conference on Communication and Electronics Systems (ICCES)  
The paper proposes a conversational bot "Aapka Chikitsak" on Google Cloud Platform (GCP) for delivering telehealth in India to increase the patient's access to healthcare knowledge and leve rage the potentials  ...  Keywords -Telehealth, chatbot, natural language processing, medbot, natural language understanding, conversational technology, digital health, voice user interface, conversational user interface, conversational  ...  The statements made here are solely the responsibility of the authors.  ... 
doi:10.1109/icces48766.2020.9137944 fatcat:uzengpioqna2fmxoix2ik5w2vi

The Effect of Social Presence and Chatbot Errors on Trust

Toader, Boca, Toader, Măcelaru, Toader, Ighian, Rădulescu
2019 Sustainability  
This article explores the potential of Artificial Intelligence (AI) chatbots for creating positive change by supporting customers in the digital realm.  ...  We provide consistent evidence of the significant negative effect of erroneous conversational interfaces on several constructs considered in our conceptual model, such as: perceived competence, trust,  ...  Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/su12010256 fatcat:amcmo2jsrbdw3miwe6vxejqlne

Text Messaging-Based Medical Diagnosis Using Natural Language Processing and Fuzzy Logic

Nicholas A. I. Omoregbe, Israel O. Ndaman, Sanjay Misra, Olusola O. Abayomi-Alli, Robertas Damaševičius, Ayush Dogra
2020 Journal of Healthcare Engineering  
The use of natural language processing (NLP) methods and their application to developing conversational systems for health diagnosis increases patients' access to medical knowledge.  ...  In this study, a chatbot service was developed for the Covenant University Doctor (CUDoctor) telehealth system based on fuzzy logic rules and fuzzy inference.  ...  Acknowledgments e authors gratefully acknowledge the support and sponsorship of Covenant University through the Centre for Research, Innovation, and Discovery (CUCRID).  ... 
doi:10.1155/2020/8839524 fatcat:v5y2lf2thzhdva3f7s2bfhp35e

Conversational artificial intelligence - demystifying statistical vs linguistic NLP solutions

Kulvinder Panesar
2020 Journal of Computer-Assisted Linguistic Research  
Natural language is the most easily understood knowledge representation for people, but certainly not the best for computers because of its inherent ambiguous, complex and dynamic nature.  ...  We will critique the knowledge representation of heavy statistical chatbot solutions against linguistics alternatives.  ...  Challenge: retrieval based vs generation based conversational AI Conversational AI has a general paradigm composed of a user has a query -which forms an utterance -for which the computer must respond with  ... 
doi:10.4995/jclr.2020.12932 fatcat:oogpuyd6zvhixi22k33xawe3dm

Graph-Based Conversational AI: Towards a Distributed and Collaborative Multi-Chatbot Approach for Museums

Savvas Varitimiadis, Konstantinos Kotis, Dimitra Pittou, Georgios Konstantakis
2021 Applied Sciences  
The paper accentuates the use of knowledge graphs as the key technology for potentially providing unlimited knowledge to chatbot users, satisfying conversational AI's need for rich machine-understandable  ...  Most of these chatbots do not provide a human-like conversation and fail to deliver the complete requested knowledge by the visitors.  ...  Ladikou Stamatia as well as the staff of Nikos Kazantzakis Museum for their valuable input. Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/app11199160 fatcat:iipoljihibcfvkdbv3vmikzv4y

The Next Generation: Chatbots in Clinical Psychology and Psychotherapy to Foster Mental Health – A Scoping Review

Eileen Bendig, Benjamin Erb, Lea Schulze-Thuesing, Harald Baumeister
2019 Verhaltenstherapie (Basel)  
A fully automated version of IMIs are chatbots. Chatbots are automated computer programs that are able to hold, e.g., a script-based conversation with a human being.  ...  The aim of this review is to conceptualize the scope and to work out the current state of the art of chatbots fostering mental health.  ...  Funding Sources There were no sources of funding for this study. Author Contributions The  ... 
doi:10.1159/000501812 fatcat:d7pvpaqvynb7fblmkdm5lozaoe

ODO: Design of Multimodal Chatbot for an Experiential Media System

Ravi Bhushan, Karthik Kulkarni, Vishal Kumar Pandey, Connor Rawls, Brandon Mechtley, Suren Jayasuriya, Christian Ziegler
2020 Multimodal Technologies and Interaction  
This paper presents the design of a multimodal chatbot for use in an interactive theater performance.  ...  Designed for interaction with up to five users at a time, the system can perform tasks including face detection and emotion classification, tracking of crowd movement through mobile phones, and real-time  ...  Acknowledgments: We acknowledge the help of folks at the Synthesis Center at ASU for helpful discussions about this work. Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/mti4040068 doaj:0cfe7cb201eb42a0859bd897fda836f4 fatcat:6eaw2atuifeyzpeoxmk3mm63qy
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