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On the Value of Healthcare Social Media: Exploring Users' Perspectives

Chukwuma Ukoha
2018 Pacific Asia Conference on Information Systems  
A plethora of social media applications are used by healthcare providers. However, despite the proliferation of social media in healthcare, its value remains unclear.  ...  This paper explores users' perspectives on the value of social media in healthcare, and how outcomes resulting from its use are ascertained.  ...  It is important that proponents of digital health demonstrate the value of digital health artefacts to healthcare (Makinde, 2017) .  ... 
dblp:conf/pacis/Ukoha18 fatcat:ohppprj3hrfw7aipmkvptacedq

A Novel Patient Values Tab for the Electronic Health Record: A User-Centered Design Approach

Anjali Varma Desai, Chelsea L Michael, Gilad J Kuperman, Gregory Jordan, Haley Mittelstaedt, Andrew S Epstein, MaryAnn Connor, Rika Paula B Villar, Camila Bernal, Dana Kramer, Mary Elizabeth Davis, Yuxiao Chen (+3 others)
2021 Journal of Medical Internet Research  
To provide ready access to key information about the patient as a person with individual values, goals, and preferences, we undertook the creation of the Patient Values Tab in our center's EHR to display  ...  Many of the initial user comments have been enthusiastically positive, while others have provided constructive suggestions for additional tab refinements with respect to format and content.  ...  color coding the different categories of information to help users recognize and navigate among them quickly, including a separate feedback tile within the tab inviting users' input and comments about  ... 
doi:10.2196/21615 pmid:33595448 pmcid:PMC7929751 fatcat:poclaphhazfehju6i2t3jnha7i

Responding to, and learning from, peer review feedback

Joanna Smith, Linda Milnes
2016 Nursing Children and Young People  
(Box 1) (National Institute of Health Research (NIHR) Reviewer Assessment Form: guidance for providing a review (professional contributors), 2016).  ...  For example grant applications submitted to the National Institute of Healthcare Research are sent to a range of independent reviewers who work in the field and patient and public service users, who evaluate  ... 
doi:10.7748/ncyp.28.9.18.s20 pmid:27820998 fatcat:f2ac4mwwczdlzlhvqvakuwuq2q

Three Hundred Sixty Degree Feedback

Geoffrey R. Swain, David B. Schubot, Virginia Thomas, Bevan K. Baker, Seth L. Foldy, William W. Greaves, Maria Monteagudo
2004 Journal of Public Health Management and Practice  
Add your comments in the space provided. Valuing Others: “We respect the rights and dignity of all persons in our workplace and in our community.  ...  Pilot feedback recipients were required to use the feedback information to create professional develop- ment action plans for the next year—including identi- fying a coach to work with them in meeting  ... 
doi:10.1097/00124784-200405000-00011 pmid:15253523 fatcat:mpjj3qzftzajlgoisf5m642cge

Supplemental material for Online patient feedback: a scoping review and stakeholder consultation to guide health policy

Anne-Marie Boylan, Veronika Williams, John Powell
2019 Figshare  
Supplemental Material for Online patient feedback: a scoping review and stakeholder consultation to guide health policy by Anne-Marie Boylan, Veronika Williams and John Powell in Journal of Health Services  ...  To examine the effects of providing patient comments along with standardized performance information in a web-based public report. Quantitative. Experimental design.  ...  Twitter for the provision of feedback on and engagement with mental health service user experience.  ... 
doi:10.25384/sage.9784244 fatcat:znyhoyg6anay7g5yowfkddn2bq

Treating End-User Feedback Seriously

Radoslaw Kowalski, Slava Mikhaylov, Marc Esteve
2017 Zenodo  
The reputation of medical professions may also drop and prompt health professionals to seek work elsewhere.  ...  Patients may receive suboptimal health services and lose trust in professionalism and intentions of doctors and health organisations that try to stick to performance targets.  ...  Acknowledgements Authors would like to thank Helena Titheridge for supporting the work of authors on the project. The study has been financially supported Consumer Data Research Centre.  ... 
doi:10.5281/zenodo.556506 fatcat:jwdvg7s5f5fr3g7gu7iodzuzpy

The Role of Trust in Doctor-Patient Relationship: Qualitative Evaluation of Online Feedback from Polish Patients

Katarzyna Krot, Iga Rudawska
2016 Economics & Sociology  
Therefore, this paper aims to construct a model of trust in the doctor-patient relationship based on qualitative research (analysis of the contents of Internet message boards).  ...  Apart from the fact that trust between doctors and patients is a source of sustainable relations, affecting the behaviour of both parties, it also has its therapeutic value.  ...  Conflict of interest and funding The authors report no conflicts of interest. Funding acknowledgement The paper is financed by a research grant from the National Science Centre (grant No.  ... 
doi:10.14254/2071-789x.2016/9-3/7 fatcat:wsqgtdyslnbxbkujmx7ghk7vmi

Narrative evaluation in patient feedback

Gavin Brookes, Tony McEnery, Mark McGlashan, Gillian Smith, Mark Wilkinson
2021 Narrative Inquiry  
This study examines how patients use narratives to evaluate their experiences of healthcare services online.  ...  The analysis draws on corpus linguistic techniques, specifically annotation, applying Labov and Waletzky's (1967) framework to a sample of online comments about the NHS in England.  ...  values whose choices of healthcare provider would likely be driven by the same priorities.  ... 
doi:10.1075/ni.20098.bro fatcat:hvn4ioxqnvba7lihnhu3ehprny

The anonymity paradox in patient engagement: reputation, risk and web-based public feedback: Table 1

Ewen Speed, Charlie Davison, Caroline Gunnell
2016 Medical Humanities  
A key aspect of this is the opportunity for comment to be made anonymously.  ...  The UK National Health Service has long espoused patient and public engagement.  ...  mark a clear attempt to institute a set of research and bureaucratic practices intended to provide a standardized, rigorous governance framework within which UK health and healthcare research can take  ... 
doi:10.1136/medhum-2015-010823 pmid:26879526 fatcat:ahntwf6tizcdjl2xsdlp2ov6ry

Audit and feedback in mental healthcare: staff experiences

Monica Stolt Pedersen, Anne Landheim, Merete Møller, Lars Lien, Keith Hurst
2018 International Journal of Health Care Quality Assurance  
We need to understand how A&F work in real-life situations. The purpose of this paper, therefore, is to describe and explore mental healthcare full A&F cycle experiences.  ...  Originality/value -Tools to ease implementation are not enough, and the key seems to lie with facilitating a process using A&F.  ...  One intervention is audit and feedback (A&F), an implementation strategy targeting healthcare professionals Mazza et al., 2013; Effective Practice and Organisation of Care, 2015) .  ... 
doi:10.1108/ijhcqa-08-2017-0142 fatcat:36ihk2sso5hwtke5iminl4ylze

A feedback journey: employing a constructivist approach to the development of feedback literacy among health professional learners

Anne O'Connor, Arlene McCurtin
2021 BMC Medical Education  
Conclusion The development of feedback literacy among health professional learners is essential.  ...  The overarching aim of this study was to identify a feasible, sustainable approach to improve feedback literacy among students on pre-qualifying health professional programmes.  ...  Both authors contributed equally to writing and agreeing the final manuscript. Authors' information Not applicable.  ... 
doi:10.1186/s12909-021-02914-2 pmid:34503487 pmcid:PMC8429041 fatcat:djyd6vidijhlndfvr7zlczulde

Healthcare professionals' views on feedback of a patient safety culture assessment

Nicolien C. Zwijnenberg, Michelle Hendriks, Janneke Hoogervorst-Schilp, Cordula Wagner
2016 BMC Health Services Research  
To optimally tune feedback on patient safety culture towards healthcare professionals, the following might help: 1) pay attention to the understandability of outcomes for its intended users; and 2) create  ...  The aim of our study was to explore healthcare professionals' views on the feedback of a patient safety culture assessment.  ...  Acknowledgements This study was financially supported by the Dutch Ministry of Health, Welfare and Sport.  ... 
doi:10.1186/s12913-016-1404-8 pmid:27316921 pmcid:PMC4912740 fatcat:cnkedhp6kbftvhimcmx2lruh7y

Value-Based Assessment of Radiology Reporting Using Radiologist-Referring Physician Two-Way Feedback System—a Design Thinking-Based Approach

Faiq Shaikh, Kenneth Hendrata, Brian Kolowitz, Omer Awan, Rasu Shrestha, Christopher Deible
2017 Journal of digital imaging  
and feedback from radiologists to the referring physician that evaluates the potency and validity of clinical information provided for a given study.  ...  In the era of value-based healthcare, many aspects of medical care are being measured and assessed to improve quality and reduce costs.  ...  This provides a tremendous opportunity for us to incorporate principles of design thinking to facilitate the transition of volume-to value-based healthcare.  ... 
doi:10.1007/s10278-016-9940-7 pmid:28070707 pmcid:PMC5422231 fatcat:c2c7qohi7nao3hp54s6aux6w3q

How to give and receive feedback effectively

Georgia Hardavella, Ane Aamli-Gaagnat, Neil Saad, Ilona Rousalova, Katherina B. Sreter
2017 Breathe  
Feedback is the breakfast of champions.  ...  In the world of healthcare professionals, it is intended to provide doctors with information about their practice through the eyes of their peers.  ...  If you have not received such feedback, ask for it. Patients Patients' feedback provides valuable information about what patients and service users think about the healthcare services offered.  ... 
doi:10.1183/20734735.009917 pmid:29209427 pmcid:PMC5709796 fatcat:cp6s45figrfhxbdx2aht7vf5c4

Multisource Feedback for Residents: How High Must the Stakes Be?

Olle ten Cate, Joan Sargeant
2011 Journal of Graduate Medical Education  
The most common observations are that the procedure is user friendly, nonbureaucratic, and information rich, particularly because of the included ''tips'' and ''tops'' comments.  ...  How do we evaluate this, and what information can we provide them to guide further learning and professional development?  ... 
doi:10.4300/jgme-d-11-00220.1 pmid:23205189 pmcid:PMC3244305 fatcat:wl6kfagiefbe5l3be7uab6bnyi
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