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Impact of Total Quality Management on Business Value Excellence: A Field Study
2020
International Journal of Academic Research in Business and Social Sciences
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This study aimed to analyse the elements of total quality management (TQM) and its impact on achieving business value excellence. ...
The sample consisted of 31 respondents who are working in a quality department in RMS . The study used the analytical descriptive research method and a questionnaire as a tool for data collection. ...
The study found that management practices are effective in providing high-quality healthcare and that superior performance in hospitals has been achieved by frontline staff in the hospital management. ...
doi:10.6007/ijarbss/v10-i2/6947
fatcat:ruqbcm44xna5xdvkccqdkfe5ry
The Influence of Employee Empowerment on Competitive Advantage in Hospitals within Nairobi, Kenya
2021
East African Health Research Journal
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The study examined the influence of implementation of employee empowerment on competitive advantage in hospitals within Nairobi. ...
Data was collected from both private and public hospitals within Nairobi targeting patients who were admitted in these hospitals for more than three days during the study period and senior employees of ...
Muchara, I express my sincere appreciation for the continued support, motivation, patient and demonstration of immense knowledge and understanding. ...
doi:10.24248/eahrj.v5i1.648
pmid:34308242
pmcid:PMC8291216
fatcat:cexswqmqcjfkxjuadi23s2vwui
The Impact of Health Professionals Empowerment as a Shared Responsibility to Enhance Job Satisfaction within Health Sector of Pakistan
2015
Zenodo
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This research study tested the importance of employee empowerment on job satisfaction in Gocernment / public hospitals of Pakistan. ...
In this world of globalization, there is a dire need in organizations for empowerment that makes employees in a position to make accurate and quick decisions and react speedily to any changes in the surroundings ...
Hospital management should be conscious that satisfaction has both valuable and vital impact on the performance and environment of the hospital. ...
doi:10.5281/zenodo.3461450
fatcat:ybn5pehpqrdp3burtq7fc6kkem
Nurse's psychological empowerment and perceived autonomy in university and teaching hospitals at Menofia Governorate/Egypt
2014
Journal of Nursing Education and Practice
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Aim: To study the relationship between psychological empowerment and perceived autonomy of nurses in University and Teaching Hospitals at Menofia Governorate. ...
It is believed that, the greater nurses uncertainty is likely to negative attitude toward their organization and the quality of patient care. ...
Psychological empowerment in any organization does not work by saying employee that they are empowered it requires requisite changes in the system, practices, and policies of an organization. ...
doi:10.5430/jnep.v4n9p59
fatcat:uxghiiv74rdn3b2s7retswf6mi
Empowerment and organizational change
1997
International Journal of Contemporary Hospitality Management
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theories and practices of potential value to the hospitality and tourism industries. ...
(intensity and frequency); and 3 the quality of participation (and resulting impact or change). ...
doi:10.1108/09596119710190976
fatcat:e7uqatszjventdkvtizixbvbiq
Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment
2000
Journal of Quality Management
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A study of front line employees in four textile plants located in the Southeastern United States is used to examine how organizational culture may support empowerment efforts. ...
Power distance was related to empowerment and organizational commitment in unexpected ways. Implications for both theory and practice are discussed. D ...
The four dimensions of empowerment include meaning, impact, competence, and choice. ...
doi:10.1016/s1084-8568(00)00011-0
fatcat:ebmdg74ponfbdpkpzoyfdmdlcq
Development of an empowerment model for burnout syndrome and quality of nursing work life in Indonesia
2018
Figshare
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The population consisted of nurses who have civil servant status in one of the regional hospitals in Indonesia. ...
ObjectivesThis study aimed to develop an empowerment model for burnout syndrome and quality of nursing work life (QNWL).MethodsThis study adopted a mixed-method cross-sectional approach. ...
Nurse empowerment in an organisation can positively impact both employee and customer satisfaction [1] . In general, hospitals dismiss strategies that could empower employees. ...
doi:10.6084/m9.figshare.6279596.v1
fatcat:f3guydyvhbbell54scaeffqyli
Development of an empowerment model for burnout syndrome and quality of nursing work life in Indonesia
2018
International Journal of Nursing Sciences
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The population consisted of nurses who have civil servant status in one of the regional hospitals in Indonesia. ...
The development of a structural empowerment model by using the indicators of resources, support and information directly influenced the psychological empowerment of the sample of nurses. ...
Nurse empowerment in an organisation can positively impact both employee and customer satisfaction [1] . In general, hospitals dismiss strategies that could empower employees. ...
doi:10.1016/j.ijnss.2018.05.001
pmid:31406853
pmcid:PMC6626272
fatcat:t27ljyoulrdyrhkq2iewjfi2ou
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
2014
International Journal of Contemporary Hospitality Management
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Design/methodology/approach -Data were collected from 365 frontline employees and 2,915 customers at 40 units of a chain restaurant in the USA. ...
Originality/value -Although recent hospitality research recognizes the importance of employee empowerment and leadership, few studies have focused on leader empowering behaviors and its influence on organizational ...
Introduction Researchers and practitioners have recognized the importance of employee empowerment at the frontline level in the hospitality industry where prompt action is often required to deliver high ...
doi:10.1108/ijchm-11-2012-0218
fatcat:i5j4isblufbajfhti44nubbfei
A path analysis study of factors influencing hospital staff perceptions of quality of care factors associated with patient satisfaction and patient experience
2017
BMC Health Services Research
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Hospital staff are interested in information on patient satisfaction and patient experience that can help them improve quality of care. ...
This study explores the organizational factors and staff attitudes that influence staff perceptions of the quality of the care they provide in relation to patient satisfaction and patient experience. ...
Acknowledgements None Funding None
Availability of data and materials Data not available
Competing interests The authors declare that they have no competing interests. ...
doi:10.1186/s12913-017-2718-x
pmid:29145847
pmcid:PMC5693360
fatcat:6htle2rg3bcn3iqo3ykyyq2ojm
Comparing the impact of leader–member exchange, psychological empowerment and affective commitment upon Australian public and private sector nurses: implications for retention
2012
International Journal of Human Resource Management
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The findings show that the quality of leader-member exchange is more important in public sector nursing contexts than in the private sector with regard to the relationship between empowerment and affective ...
in Australian public and private hospitals. ...
impacts on the retention of nurses in both public and private hospitals. ...
doi:10.1080/09585192.2011.616524
fatcat:xww3ufg46ff7dm74fvsisrjdhi
Staff Nurses' Perceptions and Experiences about Structural Empowerment: A Qualitative Phenomenological Study
2016
PLoS ONE
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However, participants were not always fully aware of the challenges and the effect of empowerment on their daily practice, the quality of care and patient safety. ...
Staff nurses reported experiencing structural empowerment and they were willing to be involved in decision-making processes primarily about patient care within the context of their practice unit. ...
in change initiatives on their clinical practice units or hospital-wide and the positive impact on nurse and patient outcomes. ...
doi:10.1371/journal.pone.0152654
pmid:27035457
pmcid:PMC4818078
fatcat:mzcgts4j3vebri4hoo2i6uao2u
Fools' Gold - Lean Management in the Health Sector
2014
Journal of Clinical Research & Governance
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Ab s t r a c t Purpose: This paper provides a critical evaluation of the impact of lean practices in informing healthcare policy. Methods: Review of primary and secondary literature. ...
This encompasses a number of practices in Operations Management and Human Resource Management, including Just-in-Time (JIT), Total Quality Management (TQM), Total Productive Maintenance (TPM), employee ...
Douglas and Judge 2001 The impact of TQM practices on hospital performance, USA: implementation of seven TQM practices) in a sample of 229 hospitals had a significant positive impact on financial performance ...
doi:10.13183/jcrg.v3i2.54
fatcat:xfihilao7ffylkibbrj3t6jgce
Context Matters
2009
Journal of Nursing Administration
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greater opportunities for interaction, influences both employee outcomes and unit performance ...
studies precludes an examination of the contextual or unit-level effects of LMX quality on employee outcomes. ...
doi:10.1097/nna.0b013e3181a23d2b
pmid:19423988
fatcat:7mcnyq43jnblzc7h6u5ee3l2la
Impact of Transformational Leadership on Job Satisfaction and Patient Safety Outcomes in Health Sector of Pakistan
2018
Journal of Health Education Research & Development
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Purpose: The aim of this research was to examine the impact of nurse's manager transformational leadership performance on job contentment and also towards patient safety outcomes. ...
Methods: Random sampling of critical care nurses (N=358) was carried out through cross sectional survey in Lahore, Rawalpindi and Islamabad hospitals of Pakistan. ...
It is rational to believe that transformational nurse's manager may impact the occurrence of adverse happenings in their units for the reason that such leaders inspire evidence established practice and ...
doi:10.4172/2380-5439.1000251
fatcat:h2mzgf2b2rdj3kdeqxra5uqzay
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