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Process Knowledge Discovery in Social BPM

Mohammad Ehson, Bill Karakostas
2014 International Journal of Advanced Computer Science and Applications  
This paper attempts to discuss how social tagging can be used in the context of social business process management to assist and support the execution of business processes in a social environment.  ...  the utilization of process knowledge for future execution is an effective way of improving the efficiency of business processes and benefit from the knowledge captured in previous executions.  ...  Social tagging is used extensively in social media and different social platforms, but it has not been adapted in the context of business process.  ... 
doi:10.14569/specialissue.2014.040305 fatcat:cerfwpp3pbcjlev5qcj5k3jc4u

How Social Software Can Support Business Process Management - Developing a Framework

Janina Kettenbohrer, Dorit Fischer, Daniel Beimborn, Mirko Kloppenburg
2015 Americas Conference on Information Systems  
Within business process management (BPM), social software can be used to support the different lifecycle steps of a business process.  ...  The combination of social software and BPM is supposed to improve the functional performance of IT systems for BPM and the employees' acceptance for BPM systems.  ...  During the last decades, firms have re-organized themselves in a process oriented way. Therefore, they place the focus on business processes and their management (Business Process Management, BPM).  ... 
dblp:conf/amcis/KettenbohrerFBK15 fatcat:rz4zkhkgs5bp5o6opniltihu74

Business Processes as Social Entities – A Use Case Driven Approach

Dirk Werth, Christina Di Valentin
2013 Pacific Asia Journal of the Association for Information Systems  
This paper showsbased on a state of the art analysis -application potentials of social media in the field of business process management (BPM).  ...  The results show that unexploited potentials exist particularly in the phases of "Business Process Design" and "Business Process Controlling".  ...  This scenario aims at continuously optimizing and developing business processes by the use of social tagging.  ... 
doi:10.17705/1pais.05304 fatcat:s37esq33mzhnbo4hyw2f45euym

Role and Task Recommendation and Social Tagging to Enable Social Business Process Management [chapter]

Mohammad Ehson Rangiha, Marco Comuzzi, Bill Karakostas
2015 Lecture Notes in Business Information Processing  
Introduction Business Process Management (BPM) is a discipline widely used across almost all large corporations.  ...  In other contexts social tagging assists in integrating models into knowledge management systems [23] .  ... 
doi:10.1007/978-3-319-19237-6_5 fatcat:hemu25twpvbb3hw2vbg6ypff4a

BPM and Social Software [chapter]

Rainer Schmidt, Selmin Nurcan
2009 Lecture Notes in Business Information Processing  
Social software enhances business processes by improving the exchange of knowledge and information, to speed up decisions, etc.  ...  Using the aggregation mechanisms of social software, constraints for implementation and deployment are captured in finer detail.  ...  Thus, in this case social software does not support a certain activity in a business process but the creation, operation and adaption of the abstract business process.  ... 
doi:10.1007/978-3-642-00328-8_65 fatcat:z4nhqrix2fho7a52ab4tgsa6jq

Introducing "2.0" Functionalities in an ERP [chapter]

Bernard Grabot, Raymond Houé, Fabien Lauroua, Anne Mayère
2013 IFIP Advances in Information and Communication Technology  
We suggest in that purpose the first draft of a methodology aiming at developing "2.0 business processes" using an ERP 2.0.  ...  We show on the example of the most recent ERP of SAP, Business By Design, that if "2.0 tools" are now available in some ERPs, their integration in the business processes is not yet fully done.  ...  Model the business processes based on the use of the "2.0" application. The development of the "2.0" application should allow to reformulate the concerned business process and activities.  ... 
doi:10.1007/978-3-642-40361-3_14 fatcat:fej25tpco5gppi6dwffp4qunv4

Social Software and Semantics for Business Process Management - Alternative or Synergy?

Agata Filipowska, Monika Kaczmarekz, Agnes Koschmider, Sebastian Stein, Krzysztof Wecel, Witold Abramowic
2011 Journal of Systems Integration  
Researchers are currently investigating the use of Semantic Web and Social Software technologies to overcome the existing problems.  ...  or enabling automation of business processes lifecycle.  ...  In addition, during process design a socially enhanced BPM system has the advantage that tagging mechanisms can be used to annotate business processes with process policies.  ... 
doi:10.20470/jsi.v2i3.95 fatcat:5slcjrul3jdtjc2uifrj4efoma

A Research on User Behavior Sequence Analysis Based on Social Networking Service Use-Case Model

Mo Chen, Xiao-Ping Yang, Ting Liu
2014 International Journal of u- and e- Service, Science and Technology  
This paper will put forward a use-case model of social networking service, which reflects the application requirements of social networking service for different roles.  ...  on the mainstream framework technology, but also provides a technical platform condition for formulating the business decisions of social networking service.  ...  In the business process of social networking service, it will turn service requests submitted over to the different action controllers using Struts2 technology, the business processing classes and controller  ... 
doi:10.14257/ijunesst.2014.7.2.01 fatcat:orkfcr2iprfxthavtegecmtopq

Emergent Case Management for Ad-hoc Processes: A Solution Based on Microblogging and Activity Streams [chapter]

Martin Böhringer
2011 Lecture Notes in Business Information Processing  
Recent research has shown the need to include unstructured ad-hoc processes into business process management.  ...  We theoretically derive characteristics of such a system and demonstrate the approach based on a toolset of current Social Software techniques including microblogging, activity streams and tagging.  ...  However, to achieve the holistic management of all business processes, business process management (BPM) cannot only focus on wellstructured, easy-to-model processes but has to integrate ad-hoc processes  ... 
doi:10.1007/978-3-642-20511-8_36 fatcat:mjj2srib3fehbfvsicoq6cp3su

Broadening Participation in Knowledge Management in Enterprise 2.0

Andrea Back, Michael Koch
2011 it - Information Technology  
the "radar screen" of IT and business management.  ...  improvement programs, and in certification of professional process management.  ...  She researches the impact of internet innovations on business model design and business functions, esp. corporate work and learning practices.  ... 
doi:10.1524/itit.2011.0635 fatcat:ek6pbnu5jncf7aucbfb6swyp7i

ERP 2.0, what for and how?

Bernard Grabot, Anne Mayere, Fabien Lauroua, Raymond Houe
2014 Computers in industry (Print)  
ISSN 0166-3615 Open Archive Toulouse Archive Ouverte (OATAO) OATAO is an open access repository that collects the work of Toulouse researchers and makes it freely available over the web where possible.  ...  (2014) Computers in Industry, vol. 65 (n°6).  ...  All the authors would like to thank their anonymous reviewers for their thorough analysis and constructive remarks for improving this article.  ... 
doi:10.1016/j.compind.2014.02.017 fatcat:memu7lplbna5basbrcssm3rdza

ISICIL: Semantics and Social Networks for Business Intelligence [chapter]

Michel Buffa, Nicolas Delaforge, Guillaume Erétéo, Fabien Gandon, Alain Giboin, Freddy Limpens
2013 Lecture Notes in Computer Science  
The ISICIL initiative (Information Semantic Integration through Communities of Intelligence onLine) mixes viral new web applications with formal semantic web representations and processes to integrate  ...  The resulting open source platform proposes three functionalities: (1) a semantic social bookmarking platformmonitored bysemantic social network analysis tools, (2) a system for semantically enriching  ...  Acknowledgements.French Research National Agency (ANR) and the ISICIL project team (contract n°ANR-08-CORD-011-05).  ... 
doi:10.1007/978-3-642-35843-2_7 fatcat:2ajmewvp5rcsbnijjk6p46yvqq

Open organizational learning: Stakeholder knowledge for process development

2016 Knowledge Management & E-Learning: An International Journal  
Creating, sharing, and finally, processing this knowledge in open organizational learning environments targeting business process development requires federating social media, semantic content management  ...  , business process modelling and execution systems.  ...  Acknowledgements The author gratefully appreciates the clinic's staff willingness and the organization development team's kindness of the health care provider to participate in the field study and to support  ... 
doi:10.34105/j.kmel.2016.08.007 fatcat:quff3lgudjdujo6nxbufd3ljzm

Social Media or Social Business Networks? [chapter]

Issam A. R. Moghrabi, Abdullah R. Al-Mohammed
2016 Lecture Notes in Computer Science  
The paper presents some recommendations and precautions pertinent to the utilization of social nets into the core business processes.  ...  The purpose of this paper is to analyze the effect of social media on the business environment with particular emphasis on how it impacts both the customer and the organization.  ...  Once the tag has been done then this tag will then be obvious to the Friend List of the client in the News Feed.  ... 
doi:10.1007/978-3-319-45234-0_4 fatcat:b5pjyj37svgvbaztw4mrkhxpr4

Current State of Enterprise 2.0 Knowledge Management

Dimiter Velev, Plamena Zlateva
2012 International Journal of Trade, Economics and Finance  
The observed current problems in knowledge management are discussed. Several major trends have been identified and analyzed regarding the knowledge management transformation through social business.  ...  The use of the Cloud Computing technology as a natural evolution of the Enterprise 2.0 knowledge management development is proposed.  ...  Enterprise 2.0 is the use of Web 2.0 technologies within an organization to enable or streamline business processes while enhancing collaboration -connecting people through the use of social-media tools  ... 
doi:10.7763/ijtef.2012.v3.208 fatcat:v62h7iipr5debc3aztpncwxuwa
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