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The Relationship Between User Perception and User Behaviour in Interactive Information Retrieval Evaluation [chapter]

Mengdie Zhuang, Elaine G. Toms, Gianluca Demartini
2016 Lecture Notes in Computer Science  
Measures of user behaviour and user perception have been used to evaluate interactive information retrieval systems.  ...  However, there have been few efforts taken to understand the relationship between these two.  ...  Conclusion The key objective of our research was to assess whether a relationship exists between user behaviour and user perception of information retrieval systems.  ... 
doi:10.1007/978-3-319-30671-1_22 fatcat:xxfhhb7cajcrhj5r5fpdj6lkwe

Modelling User Search Behaviour Based on Process

Mengdie Zhuang
2016 Proceedings of the 39th International ACM SIGIR conference on Research and Development in Information Retrieval - SIGIR '16  
Typically, interactive information retrieval (IIR) system evaluations assess search processes and outcomes using a combination of two types of measures: 1. user perception (e.g. users' attitudes of the  ...  search experience and outcome); 2. user behaviour (e.g. time and counts of various actions including mouse and keyboard clicks).  ...  Keywords Search process; user behaviour; interactive information retrieval evaluation  ... 
doi:10.1145/2911451.2911486 dblp:conf/sigir/Zhuang16 fatcat:zjs4vypr5vc4zcrmvewceemcly

Beyond classical measures

Azzah Al-Maskari
2007 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval - SIGIR '07  
This research explores the relationship between Information Retrieval (IR) systems' effectiveness and users' performance (accuracy and speed) and their satisfaction with the retrieved results (precision  ...  This work aims at exploiting factors that can possibly be considered as confounding variables in Interactive Information Retrieval (IIR) evaluation.  ...  Therefore, the issue in IIR evaluation should not be focusing on maximizing the retrieval performance, by refining IR techniques alone, but also understanding users' satisfaction, behaviors and information  ... 
doi:10.1145/1277741.1277984 dblp:conf/sigir/Al-Maskari07 fatcat:mfxegxtsevafvgzahrchjica4e

A Preliminary Introduction to the OTAM: Exploring Users' Perceptions of their on-going Interaction with Adopted Technologies

Shirlee-ann Knight, Janice Magaret Burn
2011 Australasian Journal of Information Systems  
is in danger of becoming a somewhat obsolete framework for investigating user-technology interaction.  ...  and changing perceptions of the such things as the predictability of their technology interaction processes.  ...  ACKNOWLEDGEMENTS This research was made possible by the ARC Discovery grant "Building an Internet Search Engine for Quality Information Retrieval" (DP0452862), a partnership between the ARC, Edith Cowan  ... 
doi:10.3127/ajis.v17i1.541 fatcat:pybodnnivrfalba76nq5vmocrq

Memory Models for Intelligent Social Companions [chapter]

Mei Yii Lim
2012 Studies in Computational Intelligence  
Memory gives us identity, shapes our personality and drives our reactions to different situations in life.  ...  Thus, this article is going to review on the current state-of-the-art of memory models for social companions, particularly on memory aspects that have been explored and proved useful and other potential  ...  Acknowledgements This work was partially supported by the European Commission (EC) and is currently funded by the EU FP7 ICT-215554 project LIREC (Living with Robots and Interactive Companions).  ... 
doi:10.1007/978-3-642-25691-2_10 fatcat:w5ft3esjzzddhkcunbzuv4efxa

Pleasure versus Efficiency in User Interfaces [chapter]

Antonella De Angeli, Paula Lynch, Graham Johnson
2002 Pleasure With Products  
ACKNOWLEDGEMENT We are most grateful to NCR Corp. for their support, our colleagues in the Knowledge Lab for their encouragement and help with this project, to Sandra Ensby for her impressive work on the  ...  Granny visualisation, to Govert de Vries (now at in2sports.com) for his early input and enthusiasm, and to NCR Self-Service Advanced Solutions for their assistance in creating the ATM-Granny prototype  ...  In the Network Economy (Kelly, 1998 ) the real business is in building relationships between customers and information providers.  ... 
doi:10.1201/9780203302279.ch7 fatcat:elcza6vacbfmhhel4cb357sedy

An integrated model of interaction experience for information retrieval in a Web-based encyclopaedia

Paul van Schaik, Jonathan Ling
2011 Interacting with computers  
In the interaction experience model, the evaluation of Goodness (overall interaction quality) was less stable and influenced by both Pragmatic Quality and Hedonic Quality, but the evaluation of Beauty  ...  Future modelling work should address a range of interactive systems, information architecture and individual differences. Interaction experience model of Web-based information retrieval 2/37  ...  They have typically focused on perceptions of aesthetics rather than evaluations, not differentiated between different types of perception and not addressed the relation between perceptions and evaluations  ... 
doi:10.1016/j.intcom.2010.07.002 fatcat:pt3bze6jund47plnbvp34n6mnm

Attributional style of emotions and its relationship with users' search behaviour

Hassan Behzadi, Azam Sanatjoo
2018 Journal of information science  
On the other hand, it was found that there is a significant relationship between the overall style of user's attribution and their style of attribution in information retrieval.  ...  Results showed that the majority of the users attributed their failure and success in information retrieval to internal causes.  ...  This perception can modify users' information seeking behaviour in the future.  ... 
doi:10.1177/0165551518782400 fatcat:yqzvy5qzlzgj7gozmhb33hjoh4

From Accessibility to Assess-Ability: An Evaluation Heuristic Based on Cognitive Engagement in Search [chapter]

Frances Johnson
2018 Lecture Notes in Computer Science  
This investigation into information searching behaviour focuses on the users' critical assessment of information when found in response to an information need, and on the cognitive aspects of search involving  ...  the user in their critical assessment and verification of the information relevancy, quality and credibility.  ...  Research Questions This study investigates users' interactions with information when involved in its critical evaluation conducted in a dependency context between user and the information.  ... 
doi:10.1007/978-3-319-78105-1_53 fatcat:kltfy3qivvhjfjexelmbbjyeea

User Perceptions of Relevance and Its Effect on Retrieval in a Smart Textile Archive [chapter]

Ben Horsburgh, Susan Craw, Dorothy Williams, Simon Burnett, Katie Morrison, Suzanne Martin
2013 Lecture Notes in Computer Science  
Acknowledgements The authors wish to acknowledge AHRC for its support through its Digital Transformations Research Development award for this project (AH/J013218/1) and the industrial collaborator Johnstons  ...  of Elgin for their contribution of data and stakeholder workshops.  ...  Next, we describe our user experiments, which evaluate our implicit learning method, and draw comparisons between the stakeholder and end-user under-standing of and interaction with the assets.  ... 
doi:10.1007/978-3-642-39056-2_11 fatcat:buaca76z7jhubfbuy3o2a2keze

Examining the generalizability of the User Engagement Scale (UES) in exploratory search

Heather L. O'Brien, Elaine G. Toms
2013 Information Processing & Management  
The user experience is an integral component of interactive information retrieval (IIR). However, there is a twofold problem in the measurement of user experience.  ...  To address these issues, we administered the multidimensional User Engagement Scale (UES) in an exploratory search environment to assess users' perceptions of the Perceived Usability (PUs), Aesthetics  ...  Acknowledgements Research supported by Social Sciences and Humanities  ... 
doi:10.1016/j.ipm.2012.08.005 fatcat:wxuhc3npuvgohi5k2ah3lvvckq

An asynchronous collaborative search system for online video search

Martin Halvey, David Vallet, David Hannah, Yue Feng, Joemon M. Jose
2010 Information Processing & Management  
The outcome of this evaluation demonstrates the benefit and usability of our system for asynchronous and remote collaboration between users.  ...  In addition the results of this evaluation provide a comparison between implicit and explicit collaboration in the same search system.  ...  The label on the group informs the user about the relationship between the videos in the group, the keyframes that represent each video give a brief visual overview of the content of the group and by utilising  ... 
doi:10.1016/j.ipm.2009.11.007 fatcat:oiwlj3rl3ng6zmbdthg42vldiy

Issues in information behaviour on social media

Khoo Christopher S.G.
2014 LIBRES: Library and Information Science Research Electronic Journal  
Social media present a rich environment to study information behaviour, as much of the user interaction is recorded and stored in publicly accessible repositories and on personal devices. Objectives.  ...  It reviews the characteristics of social media users and use, the predominant types of information behaviour, and new types of information found in user-contributed content. Results.  ...  on: • interaction between users (i.e. conversation or dialogue), • user-generated content, and • building of online relationships and communities (adapted from Turban, King & Lang, 2011) .  ... 
doi:10.32655/libres.2014.2.2 fatcat:xcpolhx5azb5zb7hstfwvpqncm

Ubiquitous social perception abilities for interaction initiation in human-robot interaction

Amol Deshmukh, Ginevra Castellano, Mei Yii Lim, Ruth Aylett, Peter W. McOwan
2010 Proceedings of the 3rd international workshop on Affective interaction in natural environments - AFFINE '10  
In this paper we present the initial steps of the design of a ubiquitous social perception system for interaction initiation: users' social signals and expressive behaviour are analysed at different spatial  ...  Robots acting as assistants or companions in a social environment must be capable of sensing information about the location of the users and analysing and interpreting their social, affective signals in  ...  Peters proposed a perceptually-based theory of mind model for interaction initiation applied to virtual agents [7] and evaluated user perception of attention behaviours for interaction initiation in  ... 
doi:10.1145/1877826.1877841 fatcat:pw6f4enmsvdntjqfh5yl5ge6my

Customer Engagement Behaviour in Social Media Advertising: Antecedents and Consequences

I Ping Chiang, Shih Hui Lo, Ling-Hui Wang
2018 Contemporary Management Research  
Partial least squares regression was used to analyze the relationship among the antecedents and consequences of user engagement in social media advertising.  ...  This study es-tablished a model to analyze customers' engagement in social media advertising, the relationship among the antecedents of social media advertising engagement, the en-gagement behaviours in  ...  In addition, the creating behaviour of users had a nonsignificant effect on the relationship between users and the brands.  ... 
doi:10.7903/cmr.17673 fatcat:rn6kwd5whvdinaxy6ngbdfwkxi
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