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Constructing Process Measurement Scales Using the ISO/IEC 330xx Family of Standards [chapter]

Ho-Won Jung, Timo Varkoi, Tom McBride
2014 Communications in Computer and Information Science  
The emerging International Standard ISO/IEC 330xx family can be utilized to assess process quality characteristics, i.e., properties of processes such as process safety, efficiency, effectiveness, security  ...  The aim is to improve understandability of process measurement frameworks of process quality characteristics.  ...  Acknowledgements The authors would like to thank ISO/IEC JTC1 SC7/WG10 delegates who participated in the development of the 330xx family of International Standards.  ... 
doi:10.1007/978-3-319-13036-1_1 fatcat:tcica76vgrbtfhzx4oxwesql44