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TeleComVis: Exploring Temporal Communities in Telecom Networks [chapter]

Qi Ye, Bin Wu, Lijun Suo, Tian Zhu, Chao Han, Bai Wang
2009 Lecture Notes in Computer Science  
Using TeleComVis, users can both analyze the statistical properties of massive call graphs and explore the statistically significant communities and the temporal links interactively.  ...  In the demo, we will show (1) the functions of TeleComVis; (2) the critical techniques of finding statistically significant communities in real-world telecom applications.  ...  By allowing different social network analysis methods and fast community detection algorithms, we believe that these techniques can reduce unnecessary interaction and make visual analysis of temporal telecom  ... 
doi:10.1007/978-3-642-04174-7_57 fatcat:lgkaceul3fes7nnbhkymgakzdq

Group CRM

Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
2009 Proceeding of the 1st ACM international workshop on Complex networks meet information & knowledge management - CNIKM '09  
To evaluate GCRM, we present a comprehensive study to explore the group evolutions in real-world massive telecom call graphs.  ...  The structure of customer communication network provides us a natural way to understand customers' relationships.  ...  By integrating these egocentric networks of target customers, we can explore the communication patterns of these target customers.  ... 
doi:10.1145/1651274.1651277 dblp:conf/cikm/WuYYW09 fatcat:gdsjxe77srdnzikunwkvvxs4y4