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Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery [chapter]

Eser Kandogan, Eben M. Haber, John H. Bailey, Paul P. Maglio
2009 Lecture Notes in Computer Science  
The work is sometimes reactive, sometimes carefully planned, often risky, and always complex and collaborative.  ...  IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations.  ...  Given reactive, risky, complex, long-spanning, and collaborative nature of the work, it is a challenge to study IT Service delivery -technology, people, and organizations introduce multiple interdependent  ... 
doi:10.1007/978-3-642-02583-9_55 fatcat:z74skavuq5hr5pmjsc3et7bcr4

"This Is Shared Work:" Negotiating Boundaries in a Social Service Intermediary Organization

Mariam Asad, Christopher A. Le Dantec
2019 Media and Communication  
Our findings focus on organizational staff's relationships with information and communication technologies (ICTs), both in the course of their daily work of delivering care work to vulnerable participants  ...  This article discusses the results from our fieldwork at a social service intermediary organization working to reform criminal justice institutions in a large city in the American South.  ...  We'd also like to thank our research participants for their patience and trust throughout our collaboration, without which this work would not be possible.  ... 
doi:10.17645/mac.v7i3.2171 fatcat:snnbwrhwzfe6rkyu5wjf6b2pl4

Enacting Entangled Practice: Interagency Collaboration in Domestic and Family Violence Work

Sarah L. Stewart
2019 Violence against Women  
Employing an innovative sociomaterial approach, this ethnographic study of interagency practice unravels its complexity, showing that not all ways of working together serve the interests of victims/survivors  ...  Conceptualizing interagency DFV work as two distinctive, yet entangled, modes of collaboration, the findings have important implications for interagency DFV practice and policy.  ...  Integration has also been framed as a way of managing complexity in relation to the delivery of children's services (Hood 2014) .  ... 
doi:10.1177/1077801219832125 pmid:30854943 fatcat:vithvhcu4jcjpjx7b3ihl6dcba

Trauma-Informed Self-Care for Child and Youth Care Workers

Vaughan Bowie
2020 Journal of child and youth care work  
The article draws on current research in the areas of Adverse Childhood Experiences (ACE), Trauma-Informed Care (TIC), Trauma Stewardship, resilience, and The Sanctuary Model.  ...  Many of these are directly downloadable from the Internet.  ...  of the prevalence and impact of trauma and the complex paths to healing and recovery.  ... 
doi:10.5195/jcycw.2015.78 fatcat:yqy5e5vlffetfg4oe5yipofryq

Managing risk dormancy in multi-team work: application of time-dependent success-and-safety assurance methodology

Emad Farag, Dov Ingman, Ephraim Suhir
2015 Theoretical Issues in Ergonomics Science  
and safe work completion is associated with the implementation of various more or less complex multi-team (MT) layouts.  ...  The study is an extension of the authors' earlier research on spatial and time dimensions in the addressed problem. The study extends the risk management approach to a holistic level.  ...  This study is dedicated to my friend, late Dr Majdi Latif, who inspired and encouraged me. "True friendship is the willingness to sacrifice one's self for the other."  ... 
doi:10.1080/1463922x.2015.1028507 fatcat:bhskcshxordlddpujdvgyqyxwy

Special Issue: Complexity, Routines, and Reflexivity in Professional Work

Jens-Christian Smeby
2018 Professions and Professionalism  
These demands from the management and the service users show that the complexity of professional work and its implications are unrecognized.  ...  For this reason, professionals are caught in the tension between the inner difficulty of complex work and the external demands from the management and sometimes the service users.  ...  Patrick Brown, University of Amsterdam, The Netherlands Nicola Gale, University of Birmingham, United Kingdom Acknowledgements We thank all the respondents for their participation in this study  ... 
doi:10.7577/pp.2657 fatcat:2zusfuw66zhsdnq2psifm6rkp4

Challenges for Work-Based Learning in Vocational Education and Training in the Nordic Countries [chapter]

Christian Helms Jørgensen
2015 Working and Learning in Times of Uncertainty  
development of adult educators; working life; the history of adult education; gender; local development and adult learning; ethnicity; older learners; adult education policies and biographical research  ...  This book series will appeal to an international audience as it engages with current and relevant empirical research, a range of theoretical perspectives and knowledge thus stimulating debate, discussion  ...  Complexity and Continuous Change Complexity and continuous change may be one of the strongest themes in the studied articles when it comes to describe globalisation and its challenges.  ... 
doi:10.1007/978-94-6300-244-8_12 fatcat:mcbpne3jt5aczbz5co7xpk6rpy

SEIPS 2.0: a human factors framework for studying and improving the work of healthcare professionals and patients

Richard J. Holden, Pascale Carayon, Ayse P. Gurses, Peter Hoonakker, Ann Schoofs Hundt, A. Ant Ozok, A. Joy Rivera-Rodriguez
2013 Ergonomics  
Keywords healthcare; work system; patient-centered care; patient and family engagement; SEIPS model Example of collaborative work: Family-centered rounds in a pediatric hospital.  ...  Collaborative work -Work in which both healthcare professionals and patients (and/or family) are jointly and actively involved. Example: Family-centered rounds in a pediatric hospital.  ...  The content is solely the responsibility of the authors and does not necessarily represent the official views of the NIH.  ... 
doi:10.1080/00140139.2013.838643 pmid:24088063 pmcid:PMC3835697 fatcat:olamxjioabenrolc2t6uonmji4

The Europeanization of Public Health: How Does It Work? The Seminal Role of the AIDS Case

Monika Steffen
2012 Journal of Health Politics Policy and Law  
It responds to three main questions: Why did an unexpected case lead to the organization of a new sustainable policy? How was this achieved despite national competency over the given policy sector?  ...  This article analyses the path that led the EU from a somewhat accidental involvement in fighting AIDS to a new and sustainable policy of communicable disease control.  ...  Conclusion: Public Health Management and European Integration Finally, why did the story develop as it did, and what are the theoretical lessons from the case study?  ... 
doi:10.1215/03616878-1813845 pmid:22899841 fatcat:3vbn7shjjreslc6ahwpkieaore

Abstracts of Working Papers in Economics

2001 Abstracts of Working Papers in Economics  
We develop a profit-maximization model of HMO behavior, which explicitly considers potential linkages between an HMO's production decision in the commercial enrollee market and its participation and production  ...  We also find empirical support for the existence of complementarities in the joint production of an HMO's commercial and Medicare products. Acemoglu, Daron  ...  This method of estimation avoids placing restrictions on the space spanned by the reduced rank relations and simplifies testing of restrictions on that space.  ... 
doi:10.1017/s0951007900005398 fatcat:vp6a7tbsqvf7xb3gpis5kr2fde

Mobilising identities: the shape and reality of middle and junior managers' working lives – a qualitative study

Janet Harvey, Ellen Annandale, John Loan-Clarke, Olga Suhomlinova, Nina Teasdale
2014 Health Services and Delivery Research  
within primary categories and work groups.FundingThe National Institute for Health Research Health Services and Delivery Research programme.  ...  On some dimensions, such as 'span of responsibility', 'span of control' and cross-site working, internal variations by 'work group' indicate that comparisons between the four primary categories were not  ...  Acknowledgements W e are grateful to NIHR SDO for funding this project and would like to acknowledge the managers who generously gave of their time.  ... 
doi:10.3310/hsdr02110 fatcat:2yex3h344berrkswgjqbl2plaa

Abstracts of Working Papers in Economics

1999 Abstracts of Working Papers in Economics  
causal variables which play a key part in its determination.  ...  Adjusting the data for heteroskedasticity, income inheritance is found to be more intense, and the goodness of fit of the estimated model is substantially improved over the results of the constant variance  ...  A detailed case study of the way in which large client firms utilize the services of independent business service companies is provided.  ... 
doi:10.1017/s095100790000454x fatcat:aqrflp22hvgpnmcxuc5wqkvgai

The boundary conditions for regulation: Welfare systems, state traditions, and the varied governance of work safety in Europe

Henry Rothstein, Regine Paul, David Demeritt
2020 Governance. An International Journal of Policy, Administration and Institutions  
S P E C I A L I S S U E The boundary conditions for regulation: Welfare systems, state traditions, and the varied governance of work safety in Europe Studies of the relationship between the welfare and  ...  These expert interviews were used for cross-validation of findings from document analysis 1 and literature reviews covering the long span of historical analysis from the inception of OHS regulation and  ... 
doi:10.1111/gove.12411 fatcat:o4tqj7xmhngenoxwtex732k7vq

Abstracts of Working Papers in Economics

1988 Abstracts of Working Papers in Economics  
The model is based on the data and hypotheses derived from the previous study of Morris and Adelman (in press) of the economic development of 23 countries from 1850 to 1914.  ...  The motivation for this analysis is the current move of third party payors (governmental and private insurors) toward prospective pricing of medical services.  ...  First, for purposes of determining (a) the nature and extent of the future demand for health care services, especially long-term care services, and (b) the distribution of public expenditures that would  ... 
doi:10.1017/s0951007900000814 fatcat:cn2uomjc7fb7td4yfbtkqei5g4

Making the Market Work [chapter]

Cindy Isenhour
2021 Consumption, Status, and Sustainability  
Thank you to The J.W. McConnell Family Foundation for supporting this roadmap and project as part of Cities for People. Note: Organizations noted for identification purposes only.  ...  roadmap does not: Sustainability Filter and Sharing Economy Analysis Sharing Economy Resources The Sharing Economy is not inherently sustainable but local governments can help to make it more so.  ...  Thanks to Sylvain Neuvel (translation), Aquil Virani (design) and The J.W. McConnell Family Foundation for preparing the french translation. And thank you to the One Earth team: William E.  ... 
doi:10.1017/9781108874441.013 fatcat:dy3ullgj3zdsxj5yzpzpdpn36m
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