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"It did not give me an option to decline": A Longitudinal Analysis of the User Experience of Security and Privacy in Smart Home Products

George Chalhoub, Martin J Kraemer, Norbert Nthala, Ivan Flechais
2021 Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems  
In order to reduce frustration and help fulfill the promise of smart homes, we need to explore the experience of security and privacy in situ.  ...  We analyze an ethnographic study observing six UK households over six months to present a longitudinal view of security and privacy user experiences in smart products.  ...  The views and conclusions contained herein are those of the authors and should not be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of the  ... 
doi:10.1145/3411764.3445691 fatcat:exdhapmbfnaprdfiwh2ctv3er4

Market-level Analysis of Government-backed COVID-19 Contact Tracing Apps [article]

Huiyi Wang, Liu Wang, Haoyu Wang
2020 arXiv   pre-print
We perform a longitudinal empirical study (over 4 months) of eight government-backed COVID-19 contact tracing apps in iOS app store.  ...  To help curb the spread of the COVID-19 pandemic, governments and public health authorities around the world have launched a number of contact-tracing apps.  ...  ACKNOWLEDGMENT This work was supported by the National Natural Science Foundation of China (No. 61702045). Haoyu Wang is the corresponding author (haoyuwang@bupt.edu.cn).  ... 
arXiv:2012.10866v1 fatcat:ygy2f4ixwbemfekedkt6dqlulu

Usability Recommendations for Designers of Smartphone Applications for Older Adults: An Empirical Study [chapter]

Bilal Ahmad, Ita Richardson, Sarah Beecham
2021 Software Usability [Working Title]  
Older adults (OAs) are a growing and dominant part of the global population, with specific communication and usability needs.  ...  Current recommendations for the design of usable smartphone applications for OAs can be hard to apply and difficult to interpret.  ...  Acknowledgements This work was supported, in part, by Science Foundation Ireland grant 13/RC/ 2094, co-funded under the European Regional Development Fund through the Southern & Eastern Regional Operational  ... 
doi:10.5772/intechopen.96775 fatcat:rcmhqodyknay3cukfvg4sxcxou

What Aspects of Mobile Ads Do Users Care About? An Empirical Study of Mobile In-app Ad Reviews [article]

Jiaping Gui, Meiyappan Nagappan, William G. J. Halfond
2017 arXiv   pre-print
In order to do this, we investigated app reviews that users gave for apps in the app store that were about ads.  ...  displayed, and the location of the displayed ads.  ...  A user commented that 'Ads Notification is too bad'. Another user graded the app as 'Ads in your notification bar... It is the most annoying thing ever!...'.  ... 
arXiv:1702.07681v1 fatcat:dpdgkly7d5artcw2ox4p7mauzq

The Effect of Timing and Frequency of Push Notifications on Usage of a Smartphone-Based Stress Management Intervention: An Exploratory Trial

Leanne G. Morrison, Charlie Hargood, Veljko Pejovic, Adam W. A. Geraghty, Scott Lloyd, Natalie Goodman, Danius T. Michaelides, Anna Weston, Mirco Musolesi, Mark J. Weal, Lucy Yardley, Dongmei Li
2017 PLoS ONE  
Intelligent sensor-driven machine learning models may improve the timeliness of notifications by adapting delivery to a user's current context (e.g. location).  ...  This exploratory mixed-methods study examined the potential impact of timing and frequency on notification response and usage of Healthy Mind, a smartphone-based stress management intervention. 77 participants  ...  We would also like to thank the Workplace Health Improvement Specialists who recruited employers to the study, who in turn supported recruitment of participants.  ... 
doi:10.1371/journal.pone.0169162 pmid:28046034 pmcid:PMC5207732 fatcat:3z7a44wz5befdn2uiidch757da

Exploring the acceptability of digital contact tracing for UK students [article]

Dave Murray-Rust and Luis Soares and Katya Gorkovenko and John Rooksby
2022 arXiv   pre-print
Contact tracing systems control the spread of disease by discovering the set of people an infectious individual has come into contact with.  ...  However, designing for the end user acceptability of these apps remains under-explored.  ...  P13 in particular felt that “I don’t need the app to control me too much, it’s just an app” [P13] .  ... 
arXiv:2201.08650v1 fatcat:tvugcqigx5gn7bizthvh5mgrg4

Promoting Occupational Health through Gamification and E-Coaching: A 5-Month User Engagement Study

Chao Zhang, Pieter Van Van Gorp, Maxine Derksen, Raoul Nuijten, Wijnand A. IJsselsteijn, Alberto Zanutto, Fabio Melillo, Roberto Pratola
2021 International Journal of Environmental Research and Public Health  
Results suggested that the application helped half of the participants to improve their lifestyles, and most appreciated the role of the physician in goal-setting.  ...  While occupational settings offer natural communities for social interaction, fairness issues due to heterogeneous personal goals and privacy concerns increase the difficulty of designing engaging games  ...  The funders had no role in the design of the study; in the collection, analyses, or interpretation of data; in the writing of the manuscript, or in the decision to publish the results.  ... 
doi:10.3390/ijerph18062823 pmid:33802082 pmcid:PMC8001294 fatcat:h2k4dmb6nrcbleb5e376goldwu

Fighting Voice Spam with a Virtual Assistant Prototype [article]

Sharbani Pandit, Jienan Liu, Roberto Perdisci, Mustaque Ahamad
2020 arXiv   pre-print
Similar to a human assistant, the virtual assistant can pick up an incoming call and screen it without user interruption to determine if the call is unwanted.  ...  Via a user study, we show that our virtual assistant is able to preserve the user experience of a typical phone call.  ...  We developed an Android prototype app and conducted a user study, and showed that the VA can effectively block unwanted calls without disrupting the caller or callee experience.  ... 
arXiv:2008.03554v1 fatcat:espgsqxcuffwzewnpzz7sr2uzq

Analyzing reviews and code of mobile apps for better release planning

Adelina Ciurumelea, Andreas Schaufelbuhl, Sebastiano Panichella, Harald C. Gall
2017 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER)  
We evaluated our approach through an empirical study involving the reviews and code of 39 mobile applications.  ...  However, successful apps can receive up to several thousands of reviews per day, manually analysing each of them is a time consuming task.  ...  ACKNOWLEDGMENTS We would like to thank Carmine Vassallo and Giovanni Grano for their help in the evaluation of our approach.  ... 
doi:10.1109/saner.2017.7884612 dblp:conf/wcre/CiurumeleaSPG17 fatcat:gbrxs6s5xjcm7f5ouawn76vncy

Contextual Permission Models for Better Privacy Protection

Primal Wijesekera
2018 Zenodo  
This dissertation provides an in-depth analysis of how users make privacy decisions in the context of Smartphones and how platforms can accommodate user's privacy requirements systematically.  ...  We showed that our approach can accurately predict users' privacy decisions 96.8% of the time, which is an 80% reduction in error rate compared to current systems.  ...  of those applications were published under the Weather, Social, and Travel & Local categories in the Google Play store: • "It selects the closest stop to me so I don't have to scroll through the whole  ... 
doi:10.5281/zenodo.3264743 fatcat:6oeru7cp6vemhblacvwunqbfde

Authentication Melee

Scott Ruoti, Brent Roberts, Kent Seamons
2015 Proceedings of the 24th International Conference on World Wide Web - WWW '15  
SUS proves to be an accurate measure of baseline usability and we recommend that going forward all new authentication proposals be required to meet a minimum SUS score before being accepted by the security  ...  We utilize the Systems Usability Scale (SUS) as a standard metric for empirical analysis and find that it produces reliable, replicable results.  ...  : An empirical investigation of OpenID. In Symposium on Usable Privacy and Security. ACM, 2011. [43] Hai Tao. Pass-Go, A New Graphical Password Scheme. PhD thesis, University of Ottawa, 2006.  ... 
doi:10.1145/2736277.2741683 dblp:conf/www/RuotiRS15 fatcat:5ylifol4enh7xmjdqu65nfk6fi

What's Up With These Conversational Health Agents? From Users' Critiques to Implications for Design

Raju Maharjan, Kevin Doherty, Darius Adam Rohani, Per Bækgaard, Jakob E. Bardram
2022 Frontiers in Digital Health  
To inform the design of CAs for health and wellbeing, we analyze 2741 critical reviews of 485 Alexa health and fitness Skills using an automated topic modeling approach; identifying 15 subjects of criticism  ...  across four key areas of design (functionality, reliability, usability, pleasurability).  ...  but keeps telling me to enable the app" [T1].  ... 
doi:10.3389/fdgth.2022.840232 pmid:35465648 pmcid:PMC9021431 fatcat:hmzafl2adrdhfaxle2tsujk6aq

Nudges for Privacy and Security

Alessandro Acquisti, Manya Sleeper, Yang Wang, Shomir Wilson, Idris Adjerid, Rebecca Balebako, Laura Brandimarte, Lorrie Faith Cranor, Saranga Komanduri, Pedro Giovanni Leon, Norman Sadeh, Florian Schaub
2017 ACM Computing Surveys  
A growing body of research has investigated individuals' choices in the presence of privacy and information security trade-offs, the decision making hurdles affecting those choices, and ways to mitigate  ...  This article provides a multi-disciplinary assessment of the literature pertaining to privacy and security decision making.  ...  found that individuals pay more attention to privacy notices shown in the context of a mobile app compared to in the app store.  ... 
doi:10.1145/3054926 fatcat:sbo3puzlefbx3pftck56s3xvay

Is FIDO2 the Kingslayer of User Authentication? A Comparative Usability Study of FIDO2 Passwordless Authentication

Sanam Ghorbani Lyastani, Michael Schilling, Michaela Neumayr, Michael Backes, Sven Bugiel
2020 2020 IEEE Symposium on Security and Privacy (SP)  
That is an encouraging result in the quest to replace passwords. But, our results also identify new concerns that can potentially hinder the widespread adoption of FIDO2 passwordless authentication.  ...  raises questions about the acceptance of passwordless authentication by end-users.  ...  We also thank Blase Ur for being an extremely supportive point of contact for the revision of this paper. Finally, we like to thank Roman Tabachnikov for his work on the Fakebook and Schmoogle setups.  ... 
doi:10.1109/sp40000.2020.00047 dblp:conf/sp/LyastaniSN0B20 fatcat:mj3qy2n4ovau5fuevpmm5tursy

Identifying the characteristics of usability that encourage prolonged use of an Activity Monitor

Poonam Pushkar Dhawale, Robert James Wellington
2015 Proceedings of the 15th New Zealand Conference on Human-Computer Interaction - CHINZ 2015  
Identifying the characteristics of usability that Encourage prolonged use of An Activity Monitor Poonam Pushkar Dhawale A thesis submitted to Auckland University of Technology in partial fulfillment of  ...  the requirements for the degree of Master of Computer and Information Sciences (MCIS) 2016 School of Computer and Mathematical Sciences  ...  Identifying the characteristics of usability that encourage prolonged use of an activity monitor.  ... 
doi:10.1145/2808047.2808056 dblp:conf/chinz/DhawaleW15 fatcat:fioayr6i6rbi7dgxceto7dvmxy
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