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The view from the other side: The border between controversial speech and harassment on Kotaku in Action

Shagun Jhaver, Larry Chan, Amy Bruckman
2018 First Monday  
We propose a model that characterizes perceptions of controversial speech, dividing it into four categories: criticism, insult, public shaming, and harassment.  ...  We also discuss design solutions that address the challenges of moderating harassment without impinging on free speech, and communicating across different ideologies.  ...  Acknowledgements The authors would like to thank Ian Stewart, who conducted three of the interviews in this paper as part of his team project in CS 6470 Design of Online Communities at Georgia Tech.  ... 
doi:10.5210/fm.v23i2.8232 fatcat:5klcgizmtvf5jjo3l2zf4zxdyq

Does Platform Migration Compromise Content Moderation? Evidence from r/The_Donald and r/Incels [article]

Manoel Horta Ribeiro, Shagun Jhaver, Savvas Zannettou, Jeremy Blackburn, Emiliano De Cristofaro, Gianluca Stringhini, Robert West
2020 arXiv   pre-print
Overall, our results paint a nuanced portrait of the consequences of community-level moderation and can inform their design and deployment.  ...  In this paper, we report the results of a large-scale observational study of how problematic online communities progress following community-level moderation measures.  ...  The history of community-level moderation in Reddit dates back to 2015, when Reddit banned five subreddits for infringing their anti-harassment policy [40] . Newell et al.  ... 
arXiv:2010.10397v2 fatcat:foskdqgr3zf4djkhtazpuyhitm

Designing Toxic Content Classification for a Diversity of Perspectives [article]

Deepak Kumar, Patrick Gage Kelley, Sunny Consolvo, Joshua Mason, Elie Bursztein, Zakir Durumeric, Kurt Thomas, Michael Bailey
2021 arXiv   pre-print
We find that groups historically at-risk of harassment - such as people who identify as LGBTQ+ or young adults - are more likely to to flag a random comment drawn from Reddit, Twitter, or 4chan as toxic  ...  , as are people who have personally experienced harassment in the past.  ...  stride from 4chan and Reddit.  ... 
arXiv:2106.04511v1 fatcat:g7pfb4nl4zam3pswbzpzamikcu

Reddit and the Fourth Estate: Exploring the magnitude and effects of media influence on community level moderation on Reddit [article]

Hussam Habib, Rishab Nithyanand
2021 arXiv   pre-print
Taken all together, this study provides evidence of a media-driven moderation strategy at Reddit and also suggests that such a strategy may not have a significantly different impact than a more proactive  ...  Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls  ...  Everyone has a right to use Reddit free of harassment, bullying, and threats of violence.  ... 
arXiv:2111.00084v1 fatcat:zlhv6g33jjaojp7fcocvhlxu3e

Behavior Change in Response to Subreddit Bans and External Events [article]

Pamela Bilo Thomas, Daniel Riehm, Maria Glenski, Tim Weninger
2021 arXiv   pre-print
In response to an increase in hate speech, harassment and other antisocial behaviors, many social media companies have implemented different content and user moderation policies.  ...  Overall, we find that most subreddit bans prompt a small, but statistically significant, number of active users to leave the platform; the effect of external events varies with the type of event.  ...  We compare the attrition rates of treatment users against the natural attrition of Reddit users in each of the control groups.  ... 
arXiv:2101.01793v1 fatcat:vdje2jw4krga3favwkfomqetvu

The Bag of Communities

Eshwar Chandrasekharan, Mattia Samory, Anirudh Srinivasan, Eric Gilbert
2017 Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems - CHI '17  
A dynamic BoC model achieves 91.18% accuracy after seeing 100,000 human-moderated posts, and uniformly outperforms in-domain methods.  ...  Since its earliest days, harassment and abuse have plagued the Internet.  ...  speech against black people.  ... 
doi:10.1145/3025453.3026018 dblp:conf/chi/Chandrasekharan17 fatcat:cbliq73tz5hpdirebc5betyabu

Does Transparency in Moderation Really Matter?

Shagun . Jhaver, Amy . Bruckman, Eric . Gilbert
2019 Proceedings of the ACM on Human-Computer Interaction  
We build regression models that show evidence of removal explanations playing a role in future user activity.  ...  Using a sample of 32 million Reddit posts, we characterize the removal explanations that are provided to Redditors, and link them to measures of subsequent user behaviors-including future post submissions  ...  We also thank the AC and reviewers of this paper for their thoughtful feedback that helped shaped this work.  ... 
doi:10.1145/3359252 fatcat:d5s4tznjy5a2folkheynywuohe

The Pushshift Reddit Dataset [article]

Jason Baumgartner, Savvas Zannettou, Brian Keegan, Megan Squire, Jeremy Blackburn
2020 arXiv   pre-print
Reddit, the so called "front page of the Internet," in particular has been the subject of numerous scientific studies.  ...  The Pushshift Reddit dataset makes it possible for social media researchers to reduce time spent in the data collection, cleaning, and storage phases of their projects.  ...  against a regularly-updated database [42] .  ... 
arXiv:2001.08435v1 fatcat:fxyb6eiocffl7a3sgskrwe7ewq

Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit [article]

Eshwar Chandrasekharan, Shagun Jhaver, Amy Bruckman, Eric Gilbert
2021 arXiv   pre-print
We conclude by reflecting on the effectiveness of this design friction in limiting the influence of toxic communities and discuss broader implications for content moderation.  ...  Specifically, we present two case studies of what happened when Reddit quarantined the influential communities r/TheRedPill (TRP) and r/The_Donald (TD).  ...  Campaigns of online harassment, death threats and rape threats against female gamers and journalists have also brought public attention to the manosphere [35, 63] .  ... 
arXiv:2009.11483v3 fatcat:g4dtvwzucjehjd7rtll7jszfxu

When the Echo Chamber Shatters: Examining the Use of Community-Specific Language Post-Subreddit Ban [article]

Milo Z. Trujillo, Samuel F. Rosenblatt, Guillermo de Anda Jáuregui, Emily Moog, Briane Paul V. Samson, Laurent Hébert-Dufresne, Allison M. Roth
2021 arXiv   pre-print
Community-level bans are a common tool against groups that enable online harassment and harmful speech.  ...  Here, we provide a flexible unsupervised methodology to identify in-group language and track user activity on Reddit both before and after the ban of a community (subreddit).  ...  Online harassment and content moderation: The case of blocklists. ACM Trans- actions on Computer-Human Interaction (TOCHI), 25(2):1-33.  ... 
arXiv:2106.16207v1 fatcat:tgp45viwsrdg5h6ecs73ouytyq

Exploring Misogyny across the Manosphere in Reddit

Tracie Farrell, Miriam Fernandez, Jakub Novotny, Harith Alani
2019 Proceedings of the 10th ACM Conference on Web Science - WebSci '19  
In this paper, we study this phenomenon by investigating the flow of extreme language across seven online communities on Reddit, with openly misogynistic members (e.g., Men Going Their Own Way, Involuntarily  ...  Serious accusations have been levied against it for its role in encouraging misogyny and violent threats towards women online, as well as for potentially radicalising lonely or disenfranchised men.  ...  Moderators of the subreddit have warned that TruFemcels are regularly harassed by what is believed to be male incels.  ... 
doi:10.1145/3292522.3326045 dblp:conf/websci/FreyFNA19 fatcat:lfppjvaao5c2fcqe3mcsbwmvwu

Drawing from justice theories to support targets of online harassment

Sarita Schoenebeck, Oliver L Haimson, Lisa Nakamura
2020 New Media & Society  
However, these models write the online harassment targets out of the justice-seeking process.  ...  Most content moderation approaches in the United States rely on criminal justice models that sanction offenders via content removal or user bans.  ...  Governance models can be either top-down (in which harassment policies and moderation are imposed by the platform), bottom-up (in which users decide on and impose their own rules and moderation strategies  ... 
doi:10.1177/1461444820913122 fatcat:tds3q4e5njfnbnnudtl7v3zxaa

Harmonizing the Cacophony: An Affordance-aware Framework of Audio-Based Social Platform Moderation [article]

Tanvi Bajpai, Drshika Asher, Anwesa Goswami, Eshwar Chandrasekharan
2021 arXiv   pre-print
Following Clubhouse's surge in popularity, there has been a rise in the development of other audio-based platforms, as well as the inclusion of audio-calling features to existing platforms.  ...  Using MIC as a lens to examine observational data from Clubhouse members we uncover user perceptions and challenges in moderating audio on the platform.  ...  This affects moderation since bad actors may begin to use more than one SNS to engage in harassment against individuals, making moderation more difficult due to the cross-platform nature [30] .  ... 
arXiv:2107.09008v1 fatcat:rd25stbsava77ng2hfepfxcg54

Make Reddit Great Again: Assessing Community Effects of Moderation Interventions on r/The_Donald [article]

Amaury Trujillo, Stefano Cresci
2022 arXiv   pre-print
The subreddit r/The_Donald was repeatedly denounced as a toxic and misbehaving online community, reasons for which it faced a sequence of increasingly constraining moderation interventions by Reddit administrators  ...  We conclude by reflecting on the challenges of policing online platforms and by discussing implications for the design and deployment of moderation interventions.  ...  the model.  ... 
arXiv:2201.06455v1 fatcat:duuwm42r7vevfgc57zotn7duke

Understanding the Diverging User Trajectories in Highly-related Online Communities during the COVID-19 Pandemic [article]

Jason Shuo Zhang, Brian C. Keegan, Qin Lv, Chenhao Tan
2021 arXiv   pre-print
In particular, two "new" communities, /r/China flu and /r/Coronavirus, emerged on Reddit and have been dedicated to COVID- related discussions from the very beginning of this pandemic.  ...  With /r/Coronavirus promoted as the official community on Reddit, it remains an open question how users choose between these two highly-related communities.  ...  The fight against coronavirus on social media notably demonstrates the importance of content moderation on the Internet.  ... 
arXiv:2006.04816v2 fatcat:bvntwzc5m5emjndhptfubhlyem
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