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The Role of Trustworthiness Facets for Developing Social Media Applications: A Structured Literature Review

Angela Borchert, Maritta Heisel
2022 Information  
As these parties are part of social media services, previous research has identified the need for users to assess their trustworthiness.  ...  space for the development of specific social media applications.  ...  Which trustworthiness facets are relevant for social media users to assess the trustworthiness of (i) other users, (ii) the social media application and (iii) the service provider?  ... 
doi:10.3390/info13010034 fatcat:7luvc33mhja57oupocthlwqkqe

Social media security and trustworthiness: Overview and new direction

Zhiyong Zhang, Brij B. Gupta
2018 Future generations computer systems  
h i g h l i g h t s • The survey investigates the state-of-the-art of social media security and trust. • We propose a new research direction on crowd evaluations of social media platforms. • Several key  ...  theory and crowd computing, which is essential for social media ecosystem.  ...  Acknowledgments We give thanks to the reviewers and editor for their valuable comments, questions, and suggestions.  ... 
doi:10.1016/j.future.2016.10.007 fatcat:jn7222u73fctncxcdsasi7umbq

Do Social Media and E-Mail Engagement Impact Reputation and Trust-Driven Behavior?

Matej Kovač, Vesna Žabkar
2020 Tržište  
Purpose -The purpose of this paper is to investigate the impact of customer social media engagement (SE) and e-mail engagement (EE) on online service providers' reputation, customer trust, and loyalty.  ...  This study cannot be applied to online services in the early phase of market entry, where trust and reputation are preconditions for EE and SE.  ...  DISCUSSION AND IMPLICATIONS The motivation for this study was to better understand how customers' social media use and EE influence provider-customer relationships in an online service context, resulting  ... 
doi:10.22598/mt/2020.32.1.9 fatcat:egnrdwixwrbn7iqcxxrtnettxy

The Mediated Role of Credibility on Information Sources and Patient Awareness toward Patient Rights

Osnat Roth-Cohen, Shalom Levy, Avi Zigdon
2021 International Journal of Environmental Research and Public Health  
Using planned health communication campaigns mainly via public service sources that are perceived as trustworthy can help contribute to approach patients more effectively and provide them with accessible  ...  Therefore, patient rights should be systematically and reliably accessible in order to raise the awareness and trust of chronic patients regarding information about patient rights.  ...  This finding is surprising as a lack of patient rights awareness might lead to receiving unsuitable treatment and influence patient access to services, causing social gaps and acting as a stumbling block  ... 
doi:10.3390/ijerph18168628 pmid:34444377 pmcid:PMC8392652 fatcat:lllv5avm7zfbvohsomhhm3w47a

Development of Citizens' Trust through Social Media Platforms in a Public Food Standards Agency in Pakistan: Role of Transparency and Responsiveness

Saman Arshad, Sobia Khurram
2020 Journl of Applied Economics and Business Studies  
This study contributes to the literature and provides empirical evidence for practical implications.  ...  The purpose of this paper is to assess citizens' perceptions about transparency and responsiveness in the context of social media use of a public agency in Pakistan and to investigate whether the perception  ...  in the context of social media, could not be found.  ... 
doi:10.34260/jaebs.434 fatcat:ubz6gzkcbndh5jpoojvtmiqrdi

A Survey on Trust Prediction in Online Social Networks

Seyed Mohssen Ghafari, Amin Beheshti, Aditya Joshi, Cecile Paris, Adnan Mahmood, Shahpar Yakhchi, Mehmet Orgun
2020 IEEE Access  
INDEX TERMS Context-aware, data sparsity problem, online social networks, pair-wise trust prediction, trust, trust relations, time-aware.  ...  This process faces many challenges, such as the sparsity of user-specified trust relations, the context-awareness of trust and changes in trust values over time.  ...  find trustworthy services [88] .  ... 
doi:10.1109/access.2020.3009445 fatcat:5fckv3i7rncsnks3keelaqcfci

QSMVM: QoS-Aware and Social-Aware Multimetric Routing Protocol for Video-Streaming Services over MANETS

Efraín Palacios Jara, Ahmad Mohamad Mezher, Mónica Aguilar Igartua, Rebeca P. Díaz Redondo, Ana Fernández-Vilas
2021 Sensors  
We find a trade-off between the quality of service (QoS) and the trust level between users who form the forwarding path in the MANET.  ...  Information of interaction among users is being used to provide socially-enhanced software.  ...  Finally, our QoS-aware social-aware routing protocol to provide video-streaming services over MANETs (QSMVM), will select the forwarding path with the highest multimetric score, see Equation (9) .  ... 
doi:10.3390/s21030901 pmid:33572798 fatcat:vgeurjwovzaktnjtjgp27ljiym

A service computing manifesto

Athman Bouguettaya, Brahim Medjahed, Mourad Ouzzani, Fabio Casati, Xumin Liu, Hongbing Wang, Dimitrios Georgakopoulos, Liang Chen, Surya Nepal, Zaki Malik, Abdelkarim Erradi, Munindar Singh (+12 others)
2017 Communications of the ACM  
Mapping out the challenges and strategies for the widespread adoption of service computing.  ...  A service orientation seeks to transform physical, hardware and software assets into a paradigm in which users and assets establish on-demand interactions, binding resources and operations, providing an  ...  For instance, a service that is not trustworthy as a service provider may be trustworthy as a judge of the behavior of other service providers, and vice versa.  ... 
doi:10.1145/2983528 fatcat:avl2v3rrenfyzhgi3hu7nvdsju

The impact of social media brand communication on consumer-based brand equity dimensions through Facebook in fast moving consumer goods: The case of Egypt

Heba Sadek, Sarah Elwy, Mohamed Eldallal
2018 Journal of Business & Retail Management Research  
(brand awareness, brand perceived quality, brand associations, brand loyalty, and brand trust) in new context, which is the Egyptian FMCG industry.  ...  Whereas user-generated social media brand communication has no significant impact on brand perceived quality, brand loyalty, and brand trust.  ...  Firm Created and User generated social media brand communication For the past few years, social network services (SNS) have become very popular for millions of users, becoming their daily practices (Boyd  ... 
doi:10.24052/jbrmr/v12is02/tiosmbcocbbedtfifmcgtcoe fatcat:wrw2ohjyu5gdnervrltkefdrd4

Social Email: A Framework and Application for More Socially-Aware Communications [chapter]

Thomas Tran, Jeff Rowe, S. Felix Wu
2010 Lecture Notes in Computer Science  
In this paper, we present a novel approach towards socially-aware email. Currently, email provides too little control to the recipient.  ...  Our approach, dubbed SoEmail, provides social context to messages using an OSN's underlying social graph.  ...  Acknowledgments We would like to thank Ken Gribble for his tireless help with setting up the SoEmail server, configuring it to our specifications, and providing patient support as we break everything he  ... 
doi:10.1007/978-3-642-16567-2_15 fatcat:w4bq6isqvzcrbfjxwqc2z4dixq

A Trustworthy SIoT Aware Mechanism as an Enabler for Citizen Services in Smart Cities

Ateeq Ur Rehman, Rizwan Ali Naqvi, Abdul Rehman, Anand Paul, Muhammad Tariq Sadiq, Dildar Hussain
2020 Electronics  
Firstly, we used the concept of local and global trust to provide new services in SC based on popular online social networks (OSN) data used by the citizens.  ...  In this research, we are analyzing the sustainability of different OSN for the SC. We employ datasets of three different social networks for our analyses.  ...  Acknowledgments: This work would not have been possible without the financial support provided by the Korea Institute for Advanced Study.  ... 
doi:10.3390/electronics9060918 fatcat:hbxamsz63fe5novipqwxy5a5ce

On the Concept of Trust in Online Social Networks [chapter]

Henric Johnson, Niklas Lavesson, Haifeng Zhao, Shyhtsun Felix Wu
2011 Trustworthy Internet  
Online Social Networks (OSNs), such as Facebook, Twitter, and Myspace, provide new and interesting ways to communicate, share, and meet on the Internet.  ...  We present a set of approaches designed to improve the trustworthiness of OSNs.  ...  ) to provide more trustworthy and flexible services to users.  ... 
doi:10.1007/978-88-470-1818-1_11 fatcat:xsgrdx37wfavhjseuo3gv2gh3u

Sustainability of Live Video Streamer's Strategies: Live Streaming Video Platform and Audience's Social Capital in South Korea

Jeakang Heo, Yongjune Kim, Jinzhe Yan
2020 Sustainability  
The main findings show that trust and network positively affect social capital.  ...  For sustainable development of LSVPs, when providing live streaming video services, streamers should deliver content that the audience perceives as based on their expertise rather than on their physical  ...  The results show that trust has a positive effect on social capital formation in the context of LSVP.  ... 
doi:10.3390/su12051969 fatcat:7zvxokaqfnd47ft32z6qjmacwa

The Driving Forces of Facebook Social Commerce

Ahmad Samed Al-Adwan, Husam Kokash
2019 Journal of Theoretical and Applied Electronic Commerce Research  
For the purpose of this study, a survey is designed and distributed to Facebook users. The findings demonstrate that trust in a social networking site has positive influence on purchase intentions.  ...  The current study aims to investigate the relationship between trust in social commerce and customers' purchase intentions by providing a mechanism to describe this relationship.  ...  Amer Al-Adwan from Hamad Bin Khalifa University, Qatar for his support and useful guidance.  ... 
doi:10.4067/s0718-18762019000200103 fatcat:kiffvansync23fx7osmqxnquim

Collaborative accountability for sustainable public health: A Korean perspective on the effective use of ICT-based health risk communication

Taejun (David) Lee, Hyojung Park, Junesoo Lee
2019 Government Information Quarterly  
On the government's side, social media can provide a conduit for communicating health risk information in an effective and timely fashion, while also engaging citizens in informed decision-making.  ...  Furthermore, perceived trust in the government's social media resources appears to function as a mediator of this process.  ...  Perceived trust Perceptions of trust in the government's social media sites were operationalized as credibility and integrity of its social media services.  ... 
doi:10.1016/j.giq.2018.12.008 pmid:32288166 pmcid:PMC7125608 fatcat:7kvwgd2thraeni2swystgb7clm
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