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Digitalization in Business: Examining the Antecedents of Repurchase Intention Using Traveloka Application

Rosdiana Sijabat
2020 Jurnal Manajemen Indonesia  
Social media engagement does not statistically significant mediates the impact of information quality and application design on repurchase intention in the Traveloka application.  ...  This study aims to analyze the impact of information quality, application design, and satisfaction on repurchase intention with social media engagement as a mediating variable.  ...  : H4: Social media engagement mediates the impact of information quality on repurchase intention.  ... 
doi:10.25124/jmi.v20i3.3519 fatcat:4iht3fvjpjeq7ecde22x6epnae

The Determinants of Online Vegetables/Fruits Repurchase Intention: Stimulus-Organism-Response Model and Theory of Planned Behaviour

Amir Fikri, Rita Nurmalina, Mukhamad Najib, Megawati Simanjuntak
2019 European Scientific Journal  
The reputation of e-retailers is very important as it has a positive impact on online repurchase intention of e-  ...  In doing this, the objective is to explore and explain the determinants of online vegetables/fruits repurchase intention based on literature review which used Stimulus-Organism-Response (SOR) Model and  ...  Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention: Based on the stimulus-organism-response model.  ... 
doi:10.19044/esj.2019.v15n10p147 fatcat:luna4s3tnjhjxelq3ndv35vmvq

Determinant of Satisfaction and Repurchase Intention on E- commerce: A Case Study of Housewife in Indonesia

Bahalwan Apriyansyah, Salasatri Rafaa Dinni, Berto Mulia Wibawa
2021 Procedia Business and Financial Technology  
In addition to that, analyze the correlation of brand leadership perception towards satisfaction and repurchase intention.  ...  This research has purposes to analyze the factors that might influence the satisfaction and repurchase intention in e-commerce platform.  ...  The goodness of the next model is shown by the perceived popularity to repurchase intentions with an effect size value of 0,201.  ... 
doi:10.47494/pbft.2021.1.18 fatcat:bafsjfklyffd3hidkdzpeszk5q

Consumers' Decision-Making Process on Social Commerce Platforms: Online Trust, Perceived Risk, and Purchase Intentions

George Lăzăroiu, Octav Neguriţă, Iulia Grecu, Gheorghe Grecu, Paula Cornelia Mitran
2020 Frontiers in Psychology  
risk incurred, and online repurchasing behavior and intention on social commerce platforms.  ...  The aim of this article is to investigate consumers' purchase decision-making process, the determinant components of social commerce purchase intentions and attitudes, the effect of perceived risk on intention  ...  of prices, the types of perceived risk incurred, and online repurchasing behavior and intention on social commerce platforms.  ... 
doi:10.3389/fpsyg.2020.00890 pmid:32499740 pmcid:PMC7244253 fatcat:kaisqdpru5c6nllcystcx7gpau

Factors Influencing Consumers' Online Repurchasing Behavior: A Review and Research Agenda

Huaiqin Li, Jinhwan Hong
2013 iBusiness  
With the rapid development of E-commerce activities, it is of critical importance to identify the determinants of repurchase intention to both researchers and practitioners.  ...  This research attempts to explain the relationship between online shopping businesses and customers by testing the model incorporating the mechanisms of perceived value, satisfaction, and consumers' repurchase  ...  Repurchase Intention In this study, we examined online repurchase intention instead of studying the online consumers' actual behavior because, based on the theory of reasoned action proposed by Ajzen and  ... 
doi:10.4236/ib.2013.54020 fatcat:py3msq37lnbm3ctdowijillgnu

The Roles of Trust within Information Quality and Price to Engage Impulsive Buying Behaviour to Generate Customer's Repurchase Intention: A Case of M-Commerce in Indonesia (GoFood)

Septi Kurnia Prastiwi, Putu Widhi Iswari
2019 KnE Social Sciences  
The purpose of this study is to examine the customer's impulsive buying behavior engage with trust, which involves price and information quality to determine the repurchase intention of the customers.  ...  Our findings that Price and Information Quality significantly influenced to Impulsive Buying in strong and significant effects, Information Quality significantly influenced to Repurchase Intention, although  ...  ICEMA quality and system quality affected online repurchase intention of customers, this information quality consists of content usefulness and content adequacy.  ... 
doi:10.18502/kss.v3i26.5391 fatcat:viaehzmz3jbpvno7rmbkxxp6ya

Empirical Study of Influential Factors of Online Customers' Repurchase Intention

Yuping Li
2016 iBusiness  
directly and indirectly influenced customers' repurchase intention in the context of online shopping.  ...  There is not a unanimous conclusion about the influential elements of online customers' repurchase intention.  ...  the field of information system, marketing and social psychology on online repurchase intention.  ... 
doi:10.4236/ib.2016.83006 fatcat:vibloef7nvdptpkhygjz7wxx54

Online innovation and repurchase intentions in hotels: the mediating effect of customer experience

George Kofi Amoako, Joshua Kofi Doe, Emmanuel Kotey Neequaye
2021 International Hospitality Review  
This study makes an original contribution by measuring the real effect of innovation on repurchase intentions in the hotel industry in Ghana.  ...  Thus, while online innovation leads to repurchase intentions, the strength of this repurchase intention depends on customer experience.  ...  , such as digital interactions (social media, websites, etc.) on service experience and its effect on repurchase intention, in the post-COVID-19 era.  ... 
doi:10.1108/ihr-02-2021-0008 fatcat:qxkiqsensnevfijyizykokzbbe

A Study on the Influence of E-Commerce Live Streaming on Consumer Repurchase Intentions

Yifei Chen, Feiyan Lu, Siyu Zheng
2020 International Journal of Marketing Studies  
In addition, perceived product quality, perceived interactivity, and perceived professionalism have a positive and indirect effect on consumer repurchase intentions, and this relationship is fully mediated  ...  This study uses empirical research methods to probe into the influence of e-commerce live streaming on consumer repurchase intentions.  ...  Kim (2008) noted that product quality has a positive effect on consumer repurchase intentions by dint of trust and satisfaction.  ... 
doi:10.5539/ijms.v12n4p48 fatcat:e7c5pmttlvfotgu42macuobsn4

The Relationship of Consumer Perceived Value, Online Word-of-Mouth and Behavioral Intention in Mobile E-commerce

Bing Yan, Dept. of Economics and Management, Southwest University of Science and Technology, China, Yunyi Mo, Dept. of Economics and Management, Southwest University of Science and Technology, China
2020 International Journal of Smart Business and Technology  
H2a and H2b are verified. In Model 3, the effects of functional value, emotional value, and online word-of-mouth on the communication intention were analyzed.  ...  be strengthened with the increase of the online word-of-mouth. intention of reconstruction, indicating that the quantity and quality of online word-of-mouth, significantly affect consumers' intention  ...  Positive online word-of-mouth is more obtained by excellent product quality and performance.  ... 
doi:10.21742/ijsbt.2020.8.1.03 fatcat:byeqw4s7rbeczllvh5s5pd3lya

THE INFLUENCE OF E-SERVICE QUALITY TOWARD E-SATISFACTION, E-TRUST, E-WORD OF MOUTH AND ONLINE REPURCHASE INTENTION: A STUDY ON THE CONSUMERS OF THE THREE-STAR HOTELS IN LAMPUNG

Saodin, Suharyono, Z. Arifin, Sunarti
2019 Russian Journal of Agricultural and Socio-Economic Sciences  
This study aims to examine and explain the effect of electronic service quality on electronic satisfaction, electronic trust, e-word of mouth and online repurchase intention.  ...  The new finding in the results of this study is that there is a significant effect between e-wom on online repurchase intention, where prior study has no effect between the two variables on online repurchases  ...  effect on Online repurchase intention; H8: E-trust has significant effect on e-Word of mouth; H9: E-trust has significant effect on Online repurchase intention; H10: E-word of mouth has significant effect  ... 
doi:10.18551/rjoas.2019-09.03 fatcat:nf56yzlusbcnzciqpqvlbfh4oi

Confirmation of Expectations and Satisfaction with the Internet Shopping: The Role of Internet Self-efficacy

Yue-Yang Chen, Hui-Ling Huang, Yin-Chien Hsu, Hsing-Chau Tseng, Yun-Chen Lee
2010 Computer and Information Science  
However, Internet self-efficacy has found to have no significant impact on perceived usefulness and repurchase intention.  ...  Customers' intentions of reusing e-commerce websites for shopping has a major consequence for the website's profitability; therefore, understanding the factors that influence a Web customer's repurchase  ...  Discussion and Implications When exploring continuance intention of customers based on their IT-related capabilities, social cognitive factor, and performance, the research findings showed that: 1) the  ... 
doi:10.5539/cis.v3n3p14 fatcat:sm645ec5xzddxhl4uuua2vxyze

Effect of electronic word of mouth on repurchase intention mediated by brand attitude

Dwi Kadek Heryana
2020 International Research Journal of Management IT and Social Sciences  
This study also found the mediating effect of brand attitude on the relationship between electronic word of mouth and repurchase intention of the local clothing brand.  ...  Keywords: brand attitude; digital marketing; electronic word of mouth; online reviews; repurchase intention; International research journal of management, IT and social sciences © 2020.  ...  Conflict of interest statement The authors declared that they have no competing interests. Statement of authorship The authors have a responsibility for the conception and design of the study.  ... 
doi:10.21744/irjmis.v7n2.854 fatcat:wgtpondd6jb2bfpnsyxekpqs6a

How Website Design Quality Affects Customers' Purchase Intention

Adeba Anika Islam
2021 Zenodo  
Transaction ease, social-cue, ease of navigation and security have a substantial impact on customer satisfaction and trust, regardless of whether the e-commerce website is offering products or services  ...  Among research conducted on e-commerce websites selling products, visual design has a more significant effect on customer satisfaction than information quality and service quality.  ...  Hence, website design must match the quality of the product it is promoting, in order to prevent cognitive dissonance and to increase customer satisfaction, trust and repurchase intention.  ... 
doi:10.5281/zenodo.5528561 fatcat:spp6ncj45fb3jkcaz2zxat76pi

The Mechanism of How Integrated Marketing Communications Influence on the Chinese Online Customer's Repurchase Intention

Shin Kwangyong, Zhongtian Shen, Haekun Shin, Shiyao Zhang, Ke Chen, Lijie Li
2021 Science Journal of Business and Management  
The results showed that IMC has a significant positive effect on customer satisfaction, which has a significant positive effect on online customer's repurchase intention.  ...  The aim of this paper was to clarify the path of Integrated Marketing Communications influence on online customer's repurchase intention.  ...  The form and quality of products and services on each platform are convergent because of the continuous development of the e-commerce platform itself [88] .  ... 
doi:10.11648/j.sjbm.20210901.13 fatcat:etkwufemvrewlmmzrbfasyaw5u
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