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How affordances of chatbots cross the chasm between social and traditional enterprise systems

Emanuel Stoeckli, Christian Dremel, Falk Uebernickel, Walter Brenner
2019 Electronic Markets  
Digital and agile companies widely use chatbots in the form of integrations into enterprise messengers such as Slack and Microsoft Teams.  ...  We find that actualizing these affordances leads to higher-level affordances of chatbots that augment social information systems with affordances of traditional enterprise systems.  ...  If you tell me one gets points for each movement on the [Kanban] board, then, I can create micro issues and move them through" (Interview #5).  ... 
doi:10.1007/s12525-019-00359-6 fatcat:vw46ss2szvfjji5li42qhdqfny

Understanding coordination in global software engineering: A mixed-methods study on the use of meetings and Slack

Viktoria Stray, Nils Brede Moe
2020 Journal of Systems and Software  
The positive aspects of using collaboration tools in distributed teams were increased team awareness and informal communication and reduced the need for e-mail.  ...  Specifically, we investigated meetings and the collaboration tool Slack. We conducted a longitudinal case study using a mixed-methods approach with surveys, observations, interviews, and chat logs.  ...  Acknowledgments We are grateful to all the participants in the case study. We also thank Mehdi Noroozi for help with preparation and initial analysis of the Slack logs.  ... 
doi:10.1016/j.jss.2020.110717 fatcat:gjc7eu2x2jh7jeqyv4tc7colhy


Manasés Jesús Galindo Bello
2018 Figshare  
This paper presents the most common software engineering practices, challenges and tools in global teams, as well as practical cases in the industrial and academic realms  ...  Software can be developed by local teams which members have different cultural backgrounds, as well as by teams distributed across countries.  ...  Some of these providers are GitHub Enterprise, Trello Enterprise, Atlassian Enterprise, Slack Enterprise Grid and Box Enterprise.  ... 
doi:10.6084/m9.figshare.7181951 fatcat:j3awo66zpjbpbft2vjn52r6k7q

Socio-technical constraints and affordances of virtual collaboration – A study of four online hackathons [article]

Wendy Mendes and Albert Richard and Tähe-Kai Tillo and Gustavo Pinto and Kiev Gama and Alexander Nolte
2022 arXiv   pre-print
, shared audio territories), in a sort of "radical virtual co-location".  ...  However, others, such as interactions with other teams, easy access to mentors, and networking with other participants, decreased.  ...  More recently there has been an improvement in communication tools, such as Slack 5 , an enterprise social networking tool that relies on instant messaging between individuals and among groups.  ... 
arXiv:2204.12274v1 fatcat:ba5p7itt4reyzi3ckgqcqg6rk4

SMC 2020 Author Information Page

2020 2020 IEEE International Conference on Systems, Man, and Cybernetics (SMC)  
We will then close the Workshop with a live virtual celebration of the 10 years of the BMI Workshop.  ...  Organization Committee and Supporters We would like to thank the many individuals who worked hard in organizing the Workshop  ...  they can via Slack.  ... 
doi:10.1109/smc42975.2020.9283192 fatcat:pqulbwjesjdl5cabec6hd2bgpe

Lean Management of IT Organizations - A Perspective of IT Slack Theory

Jörn Kobus, Markus Westner, Susanne Strahringer
2016 International Conference on Information Systems  
Second, it provides a theoretical perspective on why Lean IT can be beneficial for IT organizations (IT Slack theory).  ...  The study offers three contributions: First, it explains on a conceptual level how Lean Management can be transferred from production to IT organizations (philosophy, principles, tools).  ...  Additionally, if we have a problematic situation, we can inform the team centrally using it [the whiteboard]. Alternatively, if we have escalations and so on and so on.  ... 
dblp:conf/icis/KobusWS16 fatcat:rhhghvtp4zhu7k3btmw4jdz5ca

Technology-Driven Innovation in Small Firms

Yolande E. Chan, Rashmi Krishnamurthy, Craig Desjardins
2020 MIS Quarterly Executive  
Small and medium-sized enterprises (SMEs) are critical for national economies. They contribute to innovation, job creation, and economic growth.  ...  (A small business has up to 99 employees, and a medium-sized business has 100 to 499 employees. 3 ) Recent statistics show that SMEs form a very high percentage of all businesses in major economies-  ...  For instance, they can leverage social media tools to connect with customers and partners globally.  ... 
doi:10.17705/2msqe.00024 fatcat:elzmrd46sjh7jifc6w5i6rpxle

Supply Chain System Engineering: Framework Transforming Value Chain in Business Domain into Manageable Virtual Enterprise and Participatory Production [chapter]

Timothy P.
2011 Supply Chain Management - New Perspectives  
That is the longer data the team can see for a product in consumer market when the design team wants to challenge how good the Supply Network Reliability in SCSE design.  ...  (slack, 1995) .  ...  Supply Chain System Engineering: Framework Transforming Value Chain in Business Domain into Manageable Virtual Enterprise and Participatory Production 665 Maturity and available facilities The concept  ... 
doi:10.5772/18626 fatcat:wddt6y25xjb7fbxzgb47wovani

Non Verbal Communication in Software Engineering – An Empirical Study

Paolo Ciancarini, Mirko Farina, Sergey Masyagin, Giancarlo Succi, Sofiia Yermolaieva, Nadezhda Zagvozkina
2021 IEEE Access  
At the core of the Agile Movement lies a set of important "social" values, which can be said to define it.  ...  We only found an early study in which face-toface collaboration was reported to enable better results than virtual collaboration via network communication [14] .  ... 
doi:10.1109/access.2021.3075983 fatcat:itij66mu4jhinoqlpcu5iuvowy

Reflections from New Zealand

Peter Murgatroyd
2020 Journal of Health Information and Libraries Australasia  
Hopefully, as you read through this issue you can contemplate how COVID-19 has affected you and feel connected to others in similar situations in such unprecedented times.  ...  As we are all aware COVID-19 hit and many of us have barely had time to stop, think and reflect.  ...  (There is an online-only section, specific to authors working with Cochrane, that includes a useful chapter on reporting the review.)  ... 
doi:10.55999/johila.v1i2.24 fatcat:g3qy5cv6ebfpzazdzq77sqpsby

200SMEchallenge Report on the results of the large-scale Open Innovation pilot and guidelines for improvement

Juan Antonio Bertolín Olmos
2021 Zenodo  
This deliverable includes the report of the 7 UX Challenges that were held in the seven partnering countries.  ...  The deliverable is organized in three main sections. Section one collects the seven reports from the seven UX Challenges, separately, at a partner level.  ...  Design sprint can be applied beyond digital challenges. It could be very useful for some social challenges, for NGO sector and social enterprises.  ... 
doi:10.5281/zenodo.5599416 fatcat:qx7viadsk5bdnops7zsc76kche

OSSPS Workshop 2 RFI Response - Oracle

Mark Barrett
2022 Zenodo  
Please feel free to contact me, your Sr. National Account Executive for NASA, if you have any questions or would like further information. I can be reached via e-mail at  ...  We will help you get the most out of your Oracle products so that you can meet your business objectives.  ...  We will help you get the most out of your Oracle products so that you can meet your business objectives.  ... 
doi:10.5281/zenodo.5940245 fatcat:kmbwavt6gzabxpwmtub3yrjaru

ACM SIGMIS CPR Panel Report: Should Information Systems Professors be More Techno-savvy than Students? (And What Would that Mean for Teaching in Times of the COVID-19 Crisis?)

Yaojie Li, Department of Management & Marketing Columbus State University, Craig Van Slyke, Thomas Ferratt, Michael Gallivan, Thomas Stafford, Mary Sumner, Department of Computer Information Systems Louisiana Tech University, Department of MIS, OM, & Decision Sciences University of Dayton, School of Public Policy Georgia Institute of Technology, Department of Computer Information Systems Louisiana Tech University, Department of Computer Management & IS Southern Illinois University—Edwardsville
2021 Communications of the Association for Information Systems  
We use their discussion to develop techno-savviness as a construct in the IS education context and to describe distinct types of techno-savviness.  ...  In a sense, these forces lead to a paradox that students may be more techno-savvy than their professors (at least in certain areas).  ...  If you would like to see how one looks like, drop me a line to, and, if your email account permits large attachments (typically in excess of 25mb), I can send you a copy of a lecture  ... 
doi:10.17705/1cais.04844 fatcat:djfbtqv5qrgwflls2edpdxn2ae

Small Firm Survival and Growth Strategies in a Disrupted Declining Industry

Gareth H. Thomas, Evan J. Douglas
2021 Journal of Small Business Strategy  
This paper reports on a qualitative grounded research study of firms in the disrupted printing industry and reveals three main strategies used by survivors: namely, reconfiguration of external networks  ...  Whereas the strategic entrepreneurship of disrupter firms has received considerable research interest, the strategies that disrupted firms use to avoid elimination in a disrupted declining industry have  ...  But if you can show them some photos of some 'out there' point of sale that we've been doing, they go all, 'I love that'. And you go in and talk about that.  ... 
doi:10.53703/001c.29814 fatcat:omftlizb65hfnlf7vu5yqnxnle

An Empirical Study of Bots in Software Development – Characteristics and Challenges from a Practitioner's Perspective [article]

Linda Erlenhov, Francisco Gomes de Oliveira Neto, Philipp Leitner
2020 arXiv   pre-print
This is problematic, as we have seen that such bots, if available, can have a transformative effect on the projects that use them.  ...  Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity.  ...  Virtually any PODT can become a DevBot for Charlie if it exposes a natural-language interface.  ... 
arXiv:2005.13969v1 fatcat:7ptebf4fszbbvfycyydyodrwje
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