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Several artifacts in the form of different types of classifications and web-based platforms were developed as decision aids seeking to guide novices to select design techniques in digital service design ... A huge amount of design techniques is available in digital service design processes. However, too-much-choice makes the selecting process difficult. ... A Web-based Platform for Instantiating the Expert-based Taxonomy and Novice-based Tags (ServiceDesignKIT 1.0) In this Chapter, the web-based platform -ServiceDesignKIT 1.0with its associated metarequirements ...doi:10.5445/ir/1000097355 fatcat:l7k4cfbmszaoznn7mn2p3sh3lm