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Service Value Networks

Benjamin Blau, Jan Kramer, Tobias Conte, Clemens van Dinther
2009 2009 IEEE Conference on Commerce and Enterprise Computing  
The current industry-driven trend of providing flexible eservices lays the ground for the new research area "service value networks" (SVNs).  ...  Mapping these aspects into a formalized model, we intend to establish a reference point for future work in the area of service value networks.  ...  Definition 4 . 2 ( 42 Service Value Network Model) A service value network model is an acyclic, k-partite and directed graph such that G = (V, E) Figure 6 . 6 Service Value Network Model (http:/  ... 
doi:10.1109/cec.2009.64 dblp:conf/wecwis/BlauKCD09 fatcat:a22xusws75ekjjqarwqd4gd5aq

Service, value networks and learning

Robert F. Lusch, Stephen L. Vargo, Mohan Tanniru
2009 Journal of the Academy of Marketing Science  
a value network, and develops a model of the firm as an essential service provisioning agent in a complex and adaptive value network.  ...  , service provision, and value creation.  ...  The concept of a value network can also be thought of as a service eco-system which may better capture the adaptive and evolutionary characteristics of a value network.  ... 
doi:10.1007/s11747-008-0131-z fatcat:7fdnlwa2ezf73pmixgh4jfjkaa

Koordination in Service Value Networks

Benjamin Blau, Clemens van Dinther, Tobias Conte, Yongchun Xu, Christof Weinhardt
2009 Wirtschaftsinformatik  
The fundamental paradigm shift from traditional value chains to agile service value networks implies new economic and organizational challenges.  ...  In the work at hand, we present an abstract model as a formalization of service value networks.  ...  Figure 3 3 shows a service value network with four service offers and three possible paths from source to sink ( , , Figure 3 3 Service Value Network with Semantic QoS Characteristics For simplicity  ... 
doi:10.1007/s11576-009-0190-x fatcat:e5mme7l5b5ec3khvlw3hwmyeda

Service value networks: Into practice

John Hamilton
2007 Journal of Systems Science and Systems Engineering  
This paper considers shows how a service value networks (SVNs) approach may be engaged to model, and deliver, understanding of the front-end business and its direct engagement with its immediate (or front-end  ...  To the customer, external and internal information feeds, servicing, perceived value, and satisfaction, are key encounter drivers.  ...  Service value networks: A new approach to performance and the delivery of services. The E-Business Review, 5 (1): 66-71 [11] Hamilton, J. (2006).  ... 
doi:10.1007/s11518-007-5057-3 fatcat:kphpzh7zhbemdbj73jfev36w7m

Network effects and valuing social network services

Eunyoung Moon, James Howison
2013 Proceedings of the 2013 conference on Computer supported cooperative work companion - CSCW '13  
Models including network effects are often invoked to justify the high value of social network services like Facebook.  ...  Social network services respond with efforts to segment networks through efforts like separate 'friend lists'.  ...  Introduction Network effects underlie many discussions of the value of online social network services.  ... 
doi:10.1145/2441955.2442010 dblp:conf/cscw/MoonH13 fatcat:da2fvlkg2jf53ivi7z2rghht54

Service Value Networks: Humans Hypernetwork to Cocreate Value

W. K. V. Chan, Cheng Hsu
2012 IEEE transactions on systems, man and cybernetics. Part A. Systems and humans  
This paper develops a new analysis of service value networks, building on a previously presented hyper-network model to study how people can scale their value cocreation up to span the entire population  ...  Service is about value cocreation between customers and providers.  ...  This paper presents a new analysis for service value networks.  ... 
doi:10.1109/tsmca.2012.2183356 fatcat:hglsrhsghzeezjsojzfkqsss5a

Challenges in Service Value Network Composition [chapter]

Jaap Gordijn, Ivan Razo-Zapata, Pieter De Leenheer, Roel Wieringa
2012 Lecture Notes in Business Information Processing  
Commercial services become increasingly important. Complex bundles of these services can be offered by multiple suppliers in a service value network.  ...  The e 3 service ontology proposes a framework for semi-automatically composing such a network. This paper addresses research challenges in service value network composition.  ...  The research leading to these results has received funding from the NWO/Jacquard project VALUE-IT no 630.001.205.  ... 
doi:10.1007/978-3-642-34549-4_7 fatcat:o6pv4fifwrff3lib4iluwpivuq

Formation of Service Value Networks for Decentralized Service Provisioning [chapter]

Sebastian Speiser, Benjamin Blau, Steffen Lamparter, Stefan Tai
2008 Lecture Notes in Computer Science  
service value network.  ...  In this context, we present an algorithm for efficient service value network formation and show by means of a simulation that sufficiently sized service networks can fulfill practically all customer requests  ...  Welfare in Service Value Networks. The welfare co-generated in a service value network is given by the sum of received values for all participants.  ... 
doi:10.1007/978-3-540-89652-4_40 fatcat:gox3mjbq7fgpjj7fucriwgbnfa

Value-added services in the converged network

Y. De Serres, L. Hegarty
2001 IEEE Communications Magazine  
Over the past decade, the intelligent network has been used to support value-added services.  ...  These APIs will not only ease the development of value-added services, but will also open service creation to third parties.  ...  value-added services.  ... 
doi:10.1109/35.948417 fatcat:gcreewasmfaovlgnym3nt6yiiq

Value Systems Alignment in Product Servicing Networks [chapter]

Patricia Macedo, Tiago Cardoso, Luis M. Camarinha-Matos
2013 IFIP Advances in Information and Communication Technology  
The notion of service-enhanced product brings new perspectives for value creation and differentiation in manufacturing.  ...  The existence of complex and highly customized products, the inclusion of business services that add value to the product typically require the collaboration of multiple stakeholders.  ...  This service receives the network Value Systems and the Value System of a member and computes a set of indicators about the alignment level, and generates an aggregate network core-value map (see [6]  ... 
doi:10.1007/978-3-642-40543-3_8 fatcat:gk32jqvg5bgyriqllusc5dtvnm

Efficient QoS Aggregation in Service Value Networks

Steffen Haak, Benjamin Blau
2012 2012 45th Hawaii International Conference on System Sciences  
In recent years, the trend towards standardization, simplification and modularization in the service sector has fostered the raise of Service Value Networks where providers and consumers jointly co-create  ...  value.  ...  This trend fosters ecosystems of "prosumers" that collaboratively develop and consume dynamic services in networked environments, i.e. Service Value Networks (SVNs) [4] .  ... 
doi:10.1109/hicss.2012.237 dblp:conf/hicss/HaakB12 fatcat:6xsg7fnwtzc4rhszcthanhcxtu

Service Value Networks: Unleashing the Combinatorial Power of Service Mashups

Jan Kraemer, Tobias Conte, Benjamin Blau, Clemens van Dinther, Christof Weinhardt
2010 Social Science Research Network  
A service value network can do all of the above!  ...  Figure 4 : 4 Exemplary formalization of a service value network Figure 4 illustrates an exemplary formalization of a service value network with two candidate pools.  ... 
doi:10.2139/ssrn.1582902 fatcat:zrw2jgfyhjbp5bb3wbz5dafuna

Research on Value Sharing Model of Energy Service Industry Value Network

Dong Jun
2017 American Journal of Electrical Power and Energy Systems  
Energy service industry is a complex network system and a promising industry involving multi-subject, multi-product, multi-technology and multi-value.  ...  In the value network of the energy service industry, analyzing the relationship among those participators can help to solve the distribution problem and create more value.  ...  Value Network of Energy Service Industry In the value network, energy service value network is a complete new form of organization.  ... 
doi:10.11648/j.epes.20170604.13 fatcat:v5ov4rvmq5afrfkbekd5v2cn4y

Dynamic Capability Building in Service Value Networks for Achieving Service Innovation

Renu Agarwal, Willem Selen
2009 Decision Sciences  
Service organizations increasingly create new service offerings that are the result of collaborative arrangements operating on a value network level.  ...  This leads to the notion of "elevated service offerings," our definition of service innovation, implying new or enhanced service offerings that can only be eventuated as a result of partnering, and one  ...  She has teaching and research interests in operations management and management practices, with specific focus on services, capability building, service value networks, and innovation in services and is  ... 
doi:10.1111/j.1540-5915.2009.00236.x fatcat:vevwxnlb55fjdi4rhfsmxtg4bi

Service Value Networks for Competency-Driven Educational Services: A Case Study [chapter]

Iván S. Razo-Zapata, Pieter De Leenheer, Jaap Gordijn, Hans Akkermans
2011 Lecture Notes in Business Information Processing  
Service networks represent a flexible way for delivering services to customers. In earlier work, we have applied the e 3 -value methodology to conceptually model such networks.  ...  This paper, however, presents an approach for composing Service Value Networks (SVNs) based on customer and supplier perspectives.  ...  Fig. 1 . 1 Service Value Network Fig. 2 . 2 Service Value Network composition proficiency levels for Competencies (default +1) (IEEE score or SCORM uses an interval of -1 to +1).  ... 
doi:10.1007/978-3-642-22056-2_9 fatcat:lsncayqi3nawdkxvyilh2bmj6y
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