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Maps of Lessons Learnt in Requirements Engineering: A Research Preview [chapter]

Ibtehal Noorwali, Nazim H. Madhavji
2013 Lecture Notes in Computer Science  
Both researchers and practitioners have emphasized the importance of learning from past experiences and its consequential impact on project time, cost, and quality.  ...  Such maps would thus be: (a) a driver for research to "light up" the darker areas of RE and (b) a guide for practice to benefit from the brighter areas.  ...  Acknowledgements First and foremost, my sincere thanks go to Professor Nazim Madhavji for his continuous guidance, supervision, and encouragement during the course of my research.  ... 
doi:10.1007/978-3-642-37422-7_9 fatcat:m67nibzpmna6rmedkg2rmy3zwu

Architecture Concepts for Value Networks in the Service Industry

Martina Meschke, Ulrike Baumoel
2010 International Conference on Information Systems  
We propose a reference model based on a literature review as well as the results of the paper analysis.  ...  Since we base on the fact that a successful introduction of change, e.g. new IT solutions, requires a holistic view on EA, we analyzed the papers according to their covering of the different levels of  ...  A next research step could be to verify our EA model for VNSI by an empirical analysis based on interviews with CIOs and executives of organizations in VNSI.  ... 
dblp:conf/icis/MeschkeB10 fatcat:u2xx2dc7gjgmrhyvgmzhy7kzdm

Customer Service Experience Through Technology-Enabled Social CRM – An Exploratory Analysis in the Automotive Industry [chapter]

Aaron W. Baur, Johannes S. Henne, Markus Bick
2016 Lecture Notes in Computer Science  
Social CRM is a way to get there." prehen- sion & realiza- tion of value-ad all hierarchical levels need to be aware of the 'why' and the associated opportunities, risks and technical requirements  ...  The selection of the interview partners and the eleven companies which they work for, respectively, was based on a diligent, purposive, theory-driven sampling strategy, that is, relevance was more decisive  ... 
doi:10.1007/978-3-319-45234-0_15 fatcat:ib4uvj4k4vbj7bs4t7edtbn2qm

Developing banking intelligence in emerging markets: Systematic review and agenda

Arjun R, Abhisek Kuanr, Suprabha KR
2021 International Journal of Information Management Data Insights  
To address this, present research surveys the prior work from 1970 to 2020 on intelligent decision support models specific to banking.  ...  The current banking industry is heavily dependent on technological artifacts supported by intelligent systems for performance on operational and marketing parameters.  ...  The conceptual model arrived at using the internomological network needs empirical validation.  ... 
doi:10.1016/j.jjimei.2021.100026 fatcat:wj3nozkej5c7ldjvbwxvhbd2py

Can superior CRM capabilities improve performance in banking

Tim Coltman
2007 Journal of Financial Services Marketing  
Drawing on field interviews and a survey of senior bank executives the results reveal that a superior CRM capability can deliver improved performance.  ...  Drawing on field interviews and a survey of senior bank executives the results reveal that a superior CRM capability can deliver improved performance.  ...  In this sense, competitive superiority is likely based on a weighted average effect; the business does not rank first on any asset or capability but is better on average than any of its rivals.  ... 
doi:10.1057/palgrave.fsm.4760065 fatcat:zqbwznfe6zaknfn6g4iurool7a

Issues and Perspectives in Global Customer Relationship Management

B. Ramaseshan, David Bejou, Subhash C. Jain, Charlotte Mason, Joseph Pancras
2006 Journal of Service Research  
In this article, the authors present an overview of the GCRM environment and the challenges in formulation and implementation of CRM across national boundaries as a source of sustained advantage.  ...  The authors also provide a conceptual framework for GCRM and recommendations for future research in Global CRM.  ...  This was an observation supported by their empirical analysis in a B2C consumer packaged goods category.  ... 
doi:10.1177/1094670506293574 fatcat:4x6x6bbygnbhrhkuwguxud7wcu

Linking innovative product development with customer knowledge: a data-mining approach

Chao-Ton Su, Yung-Hsin Chen, D.Y. Sha
2006 Technovation  
An empirical study applying the E-CKM model has been carried out, and it meets the evaluation criteria in a multiple-assessment scheme for showing a satisfactory result.  ...  To address the importance of the need of customer knowledge in innovative product development, this paper proposes an E-CKM model with a methodology for precisely delineating the process of customer knowledge  ...  The empirical data collected from a web-based market survey provides considerable support for the E-CKM model, taking into account the evaluation result based on some of the criteria.  ... 
doi:10.1016/j.technovation.2005.05.005 fatcat:suvyk2uvr5hmzac2tt2gqwi5o4

Electronic marketplaces for tailored logistics

Yingli Wang, Andrew Potter, Mohamed Naim
2007 Industrial management & data systems  
The second stage requires empirical research in order to verify and validate the conceptual model, and also gain insights into the ELM in practice.  ...  Pay-as-you-go: a pricing model, customers use a software as a service and pay based on the transaction volume. Purdue Enterprise Reference Architecture: a popular enterprise modelling architecture.  ...  Objectives To understand how an emergent electronic logistics network model i.e. an ELM, functions and enables the provision of tailored logistics; reasons for using an ELM within the supply chain;  ... 
doi:10.1108/02635570710822804 fatcat:anxtputgebbbre2htzctz2qmbq

A Survey on Deep Learning for Software Engineering [article]

Yanming Yang, Xin Xia, David Lo, John Grundy
2020 arXiv   pre-print
., deep learning model selection, internal structure differences, and model optimization techniques, that may have an impact on the performance of DNNs applied in SE.  ...  Based on our findings, we present a set of current challenges remaining to be investigated and outline a proposed research road map highlighting key opportunities for future work.  ...  models based on their architectures and summarizing the model selection strategies adopted by studies.  ... 
arXiv:2011.14597v1 fatcat:pcyg6zbnm5bc3g4yhjomcnye3y

A rationale-based architecture model for design traceability and reasoning

Antony Tang, Yan Jin, Jun Han
2007 Journal of Systems and Software  
The verification and maintenance of these architecture designs require an understanding of how and why the system are constructed.  ...  Research into design rationale in the past has focused on argumentation-based design deliberations. Argumentation-based design rationale models provide an explicit representation of design rationale.  ...  SQL Lookup is a class to locate a SQL statement based on the required business function; 2. Generic Reporting Function specifies the format of report; and 3.  ... 
doi:10.1016/j.jss.2006.08.040 fatcat:4wpryjke6fdj7lts3opfwwhohm

Software architectures for big data: a systematic literature review

Cigdem Avci, Bedir Tekinerdogan, Ioannis N. Athanasiadis
2020 Big Data Analytics  
Hence a proper architecture for the big data system is important to achieve the provided requirements.  ...  A systematic literature review method is followed implementing a multiple-phased study selection process screening the literature in significant journals and conference proceedings.  ...  Availability of data and materials All the material is accessible (please see references and the primary studies sections).  ... 
doi:10.1186/s41044-020-00045-1 fatcat:lhwrekad5nd5xdssqky75qy7qq

D33.2 Earth Science metadata, semantics and ontology harmonization report

Yannis Marketakis, Yannis Tzitzikas
2013 Zenodo  
The purpose of this deliverable is to summarize and analyze the results of the surveys conducted in WP15, identify the needs and gaps between communities based also on the results of the user requirements  ...  The deliverable is organized in three main sections aiming at (a) analyzing the results of the WP15 survey, (b) inspecting how the needs of communities are fulfilled and identifying gaps based on the user  ...  functionalities in the high level functional architecture (from TN33.1) .. 49 Table 8 An example of supporting the high level functions based on a ontology and Semantic Web technologies ..............  ... 
doi:10.5281/zenodo.3275163 fatcat:auuz2aiqabh47jdipeewa7wr2e

Enabling European archaeological research: The ARIADNE e-infrastructure

Nicola Aloia
2017 Zenodo  
The consequence is a high level of fragmentation of archaeological data and limited capability for collaborative research across institutional and national as well as disciplinary boundaries (Aspöck and  ...  Increasingly collaborative, distributed and data-intensive research requires the sharing of resources (data, tools, computing facilities) via e-infrastructure as well as support for effective co-operation  ...  By being able to do this accumulation on the server, based on indexes already present for the search functions, we were able to greatly reduce the cost of data transmission and processing in the browser  ... 
doi:10.5281/zenodo.2552104 fatcat:ubpiwp4yazezpom3fz46ipm3ty

A State-of-the-Practice Survey of Risk Management in Development with Off-the-Shelf Software Components

Jingyue Li, O.P.N. Slyngstad, M. Torchiano, M. Morisio, C. Bunse
2008 IEEE Transactions on Software Engineering  
However, issues such as underestimation of integration effort and inefficient debugging remain problematic and require further investigation.  ...  The survey investigated actual risk-management activities and their correlations with occurrences of typical risks in OTS component-based development.  ...  Architecture based selection TABLE 4 EXAMPLES 4 OF OTS COMPONENTS Name of OTS component OSS/ COTS Functionality Component model / technique Log4j OSS Logging and tracing Library Snoopy  ... 
doi:10.1109/tse.2008.14 fatcat:qeohu7glz5dhfmtgzvojcftu6a

Enabling European Archaeological Research: The ARIADNE E-Infrastructure

Nicola Aloia, Ceri Binding, Sebastian Cuy, Martin Doerr, Bruno Fanini, Achille Felicetti, Johan Fihn, Dimitris Gavrilis, Guntram Geser, Hella Hollander, Carlo Meghini, Franco Niccolucci (+9 others)
2017 Internet Archaeology  
By being able to do this accumulation on the server, based on indexes already present for the search functions, we were able to greatly reduce the cost of data transmission and processing in the browser  ...  , recently, libraries as an empirical base.  ... 
doi:10.11141/ia.43.11 fatcat:yiwjj5unnbhgljyge2cx6khhge
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