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Seeking Operational Excellence via the Digital Transformation of Perioperative Scheduling

James (Jim) Ryan, Barbara Doster, Sandra Daily, Carmen Lewis
2019 Americas Conference on Information Systems  
This study examines the digital transformation of perioperative scheduling within the hospital environment to achieve operational excellence.  ...  and core strategy to yield a digital transformation framework that supports patient-centric improvement across the scheduling of perioperative sub-processes.  ...  Our research site (i.e., University Hospital) is an academic medical center, licensed for 1,157 beds and located in the southeastern region of the United States.  ... 
dblp:conf/amcis/RyanDDL19 fatcat:oamldaj4crba7iqgksnze5qlhq

Applying Lean Techniques to Improve the Patient Scheduling Process

Edward M. Wojtys, Laurie Schley, Kristi A. Overgaard, Julie Agbabian
2009 Journal for Healthcare Quality  
The intermediaries between the patient and the practitioner are the schedulers or the clinic coordinator.  ...  The process of scheduling patients in a medical specialty clinic is of vital importance to the patient and practitioner.  ...  David Spahlinger for enabling the operational change we have described, Philippe Sammour for preparing the illustrations of the value stream maps, and Virginia O'Reilly and Silvana Janevski for implementing  ... 
doi:10.1111/j.1945-1474.2009.00025.x pmid:19522342 fatcat:mxah3zntojhe3is2ouzecck5di

Innovation and Best Practices in Health Care Scheduling

Lisa Brandenburg, Patricia Gabow, Glenn Steele, John Toussaint, Bernard J. Tyson
2015 NAM Perspectives  
Waits occur throughout the continuum of care and are built into and budgeted for within day-to-day operations.  ...  While excellent clinical care remains the expectation, health care consumers are now seeking health care and supporting systems that are respectful of individuals.  ...  Likewise, following the implementation of Lean principles at Seattle Children's outpatient center, Bellevue Clinic and Surgery Center, there have been multiple process improvements involving operating  ... 
doi:10.31478/201502g fatcat:xyahh7lamrefdnlo3sevh6fqdu

Physician satisfaction with a multi-platform digital scheduling system

Rodrigo Octávio Deliberato, Leonardo Lima Rocha, Alex Heitor Lima, Caroline Reis Maia Santiago, Jose Cláudio Cyrineu Terra, Alon Dagan, Leo Anthony Celi, Luís A. Nunes Amaral
2017 PLoS ONE  
We developed a web-based shift scheduling system and a mobile application tool to facilitate both the monthly scheduling and shift exchanges between physicians.  ...  The primary objective was to compare physician satisfaction before and after the mobile application implementation.  ...  Every day physicians are dealing with multiple schedules: their personal appointments, their research responsibilities, and their clinical shifts.  ... 
doi:10.1371/journal.pone.0174127 pmid:28328958 pmcid:PMC5362101 fatcat:goia6izcvrhdnkfn4k7xtvcoey

Integrating lean thinking and mathematical optimization: A case study in appointment scheduling of hematological treatments

Alessandro Agnetis, Caterina Bianciardi, Nicola Iasparra
2019 Operations Research Perspectives  
We discuss the roles of the two approaches, using as a reference case study the appointment scheduling process in a hematological center of a large Italian hospital.  ...  Acknowledgment The authors wish to acknowledge support and help from the Direction of Policlinico Santa Maria alle Scotte throughout the project and the writeup.  ...  We view the project as an example of action research [40] .  ... 
doi:10.1016/j.orp.2019.100110 fatcat:vyhjszfk2zghrocs2v5iaxdyzi

Assimilation of Medical Appointment Scheduling Systems and Their Impact on the Accessibility of Primary Care: Mixed Methods Study

Guy Paré, Louis Raymond, Alexandre Castonguay, Antoine Grenier Ouimet, Marie-Claude Trudel
2021 JMIR Medical Informatics  
The questionnaire was addressed to the individual responsible for managing medical schedules and appointments at these clinics.  ...  More extensive use of MAS systems appears to contribute to improved availability of medical care in these clinics, notwithstanding the effect of their application of advanced access principles.  ...  We are also grateful to Canada Health Infoway for providing financial support for this study.  ... 
doi:10.2196/30485 pmid:34783670 pmcid:PMC8663712 fatcat:v4f7unchonbtnlqt3sjcpc6h6y

Operating room planning and scheduling: solving a surgical case sequencing problem

Brecht Cardoen
2009 4OR  
to streamline the whole operating room process.  ...  Furthermore, directions for future research on operating room planning and scheduling are provided.  ...  Expression (A-3), we furthermore distinguish between the objectives that are entirely determined within a column (j ∈ J : j ≤ 4) and those that only can be determined by aggregating the columns into a surgery schedule  ... 
doi:10.1007/s10288-009-0106-z fatcat:fdi65v3de5atbn2eo3hdbuwehe

Weekly staff scheduling with workstation group restrictions

L Wan, J F Bard
2007 Journal of the Operational Research Society  
Journal of the Operational Research Society (2007) 58, 1030-1046 © 2007 Operational Research Society Ltd.  ...  Bard JF and Wan L industry: an application to mail processing & distribution centers. HE Transac Schedul Logis 37: 379-396 Bard JF and Wan L restrictions between workstation groups.  ... 
doi:10.1057/palgrave.jors.2602215 fatcat:oyl2x2be25bqrflhnqheaeoa34

Employee scheduling in service industries with flexible employee availability and demand

Semra Ağralı, Z. Caner Taşkın, A. Tamer Ünal
2017 Omega : The International Journal of Management Science  
We consider an employee scheduling problem arising in service industries with flexible employee availability and flexible demand.  ...  Employees have individual flexible contracts with the organization, which are characterized by weekly/monthly contracted work hours, days the employee is available for work and availability of overtime  ...  This research was partially supported by Bogaziçi University Research Fund grant no 5028 and TÜBİTAK TEYDEB grant no 3120788. We would like to thank Leonard C.  ... 
doi:10.1016/ fatcat:3soajiw4q5fblaksu4rwovyqge

An alternative outpatient scheduling system: Improving the outpatient experience

Yu-Li Huang, Walton M. Hancock, Gary D. Herrin
2012 IIE Transactions on Healthcare Systems Engineering  
The proposed treatment times clearly streamline patient flow and also increase the physician's utilization rate, increasing clinic efficiency as a whole.  ...  These clinical constraints are typically defined by physicians and/or clinic management.With a working simulation operating for a single type of service, the next step would be to extend the clinical simulation  ...  RVs need to be seen by an MA, followed by a resident or medical student, before seeing the MD. Based on the data collection results, the combined treatment times for NP and RV are estimated.  ... 
doi:10.1080/19488300.2012.680003 fatcat:7gsxpruddzgpzg57qqddmopum4

Exact and heuristic methodologies for scheduling in hospitals: problems, formulations and algorithms

Jeroen Beliën
2006 4OR  
The scheduling of people and resources is a key issue in modern hospital management. Well-thought-out scheduling practices entail several financial and social benefits.  ...  However, due to the increased pressure on scarce resources and the proliferation in rules and regulations, scheduling is often a difficult and time consuming task.  ...  Techniques originating from operations research, decision support and artificial intelligence might provide an answer to cope with the growing pressure on scarce resources.  ... 
doi:10.1007/s10288-006-0006-4 fatcat:mj43yknfdzgt3gur7lgtjwdwca

Abstracts of Presentations Scheduled for the 10th ISNS-Asia Pacific Regional Meeting, Ulaanbataar, Mongolia, 24–26 August 2017

J. Loeber
2017 International Journal of Neonatal Screening  
follow-up and management centers (continuity clinics); (4) coordination with the Department of Health (DOH) offices and the local government units for the hard-to-reach areas for transmission of samples  ...  Notably for any program to succeed it must have local medical and nursing advocates as well as a commitment by the government to provide the necessary financial support needed to provide an ongoing program  ...  Conclusion: The application of newborn screening Information Management System can greatly improve the working efficiency and promote process standardization and scientific administration.  ... 
doi:10.3390/ijns3030020 fatcat:tixovd4us5entjswhmuyzhz2im

Managing and Communicating Operational Workflow

Stuart Weinberg, Ioana Danciu, Kim Unertl, Bryan Steitz
2016 Applied Clinical Informatics  
initially designed to support healthcare work related to an electronic chemotherapy order-entry application.  ...  , use, and ongoing evolution of a coordination and collaboration tool supporting ambulatory clinic operational workflow at Vanderbilt University Medical Center (VUMC).The outpatient whiteboard tool was  ...  When a scheduling event occurs (e.g., scheduling or re-scheduling of an appointment, cancellation of an appointment, or arrival of a patient for an appointment) an HL7 [16] message is generated by the  ... 
doi:10.4338/aci-2015-07-cr-0082 pmid:27081407 pmcid:PMC4817335 fatcat:iqtqdbtpwbdrnphpkiu6pvzmwi

Design and development of referrals automation, a SMART on FHIR solution to improve patient access to specialty care

Anobel Y Odisho, Hansen Lui, Ramakrishna Yerramsetty, Felicisimo Bautista, Nathaniel Gleason, Edwin Martin, Jerry J Young, Michael Blum, Aaron B Neinstein
2020 JAMIA Open  
The application was implemented into several specialty clinics. Metrics were built-in to the applications to evaluate and guide the further iteration of these features.  ...  This application was designed using Substitutable Medical Applications and Reusable Technologies (SMART) and Fast Healthcare Interoperability Resource (FHIR) platforms to allow for adaptability into other  ...  We found that the EHR FHIR resources implementation met the minimum information needed as set by policy, but it was insufficient for supporting the health systems' operational needs.  ... 
doi:10.1093/jamiaopen/ooaa036 pmid:33215075 pmcid:PMC7660949 fatcat:zcucbvl6czhv5oeccqovvul5ua

Establishing a center of excellence in abdominal wall reconstruction

Jenny Shao, Sharbel Elhage, Eva Deerenberg, Vedra Augenstein, B. Todd Heniford
2020 Plastic and Aesthetic Research  
Establishing a center of excellence incorporates several key components including the surgeon's desires and expertise, institutional participation, multidisciplinary collaboration, outcomes research and  ...  Building a tertiary referral center of excellence for complex abdominal wall reconstruction is a multi-step process that requires many elements to garner and promote success.  ...  Acknowledgments The intention of this article is to provide building blocks and a foundation for the successful establishment of a hernia specialty center.  ... 
doi:10.20517/2347-9264.2020.04 fatcat:e6rkfnmufzchdef6dc4gqu7asm
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