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Improving the Cost Structure of Sensemaking Tasks: Analysing User Concepts to Inform Information System Design [chapter]

Simon Attfield, Ann Blandford
2009 Lecture Notes in Computer Science  
primary concepts which are cued by information in the context of a given sensemaking task and domain, and around which users integrate information to form a structured understanding.  ...  We test this approach with a case study of fraud investigation performed by a team of lawyers and forensic accountants and consider how to support the elaboration of prototypical user-frames once they  ...  Acknowledgments We would like to thank Freshfields Bruckhaus Deringer for their kind help with this study. The work was funded under EPSRC grant EP/D056268.  ... 
doi:10.1007/978-3-642-03655-2_60 fatcat:vo466muj3na6xko3byu5alrgna

Information Access Tasks and Evaluation for Personal Lifelogs

Gareth J. F. Jones, Cathal Gurrin, Liadh Kelly, Daragh Byrne, Yi Chen
2008 NTCIR Conference on Evaluation of Information Access Technologies  
Our initial results indicate that there are many research questions to be explored and that the relationships between personal memory, context and content for these tasks is complex and fascinating.  ...  We are currently exploring the issues through a series of pilot studies and questionnaires.  ...  In Elsweiler's work [17] a more personal approach to task generation is adopted. This work presented a framework for a task based approach to PL user evaluation.  ... 
dblp:conf/ntcir/JonesGKB008 fatcat:7rbnordjvzaujllkwu4pjfqwmq

A Task-Driven Design Model for Collaborative AmI Systems

Roberto F. Arroyo, Miguel Gea, José Luis Garrido, Pablo A. Haya
2006 International Conference on Advanced Information Systems Engineering  
to AmI systems.  ...  This paper proposes a task-based model for designing collaborative AmI systems, which attempts to gather the computational representation of the concepts involved (tasks, laws, etc.) and the relationships  ...  Acknowledgements This research is partially supported by a Spanish R&D Project TIN2004-03140, Ubiquitous Collaborative Adaptive Training (U-CAT).  ... 
dblp:conf/caise/ArroyoGGH06 fatcat:bb7riab2czgtniphuldbrylocm

Exploiting task-document relations in support of information retrieval in the workplace

Luanne Freund
2008 SIGIR Forum  
Existing systems are designed to retrieve information that is relevant to the query, but are not capable of identifying information that is well-suited to the context and situation of a search.  ...  Increasingly, workplace information seeking takes place in digital information environments and is reliant upon search systems.  ...  However, these three approaches to IR are not discrete, as the contextual approach represents an attempt to both integrate and extend the user-centred and system-centred approaches.  ... 
doi:10.1145/1480506.1480529 fatcat:gohltw3bczhnxce3yf4rjugpc4

A Goal-based Classification of Web Information Tasks

Melanie Kellar, Carolyn Watters, Michael Shepherd
2007 Proceedings of the American Society for Information Science and Technology  
Based on our analysis of participants' recorded tasks during the field study, as well as previous research, we have developed a goal-based classification of information tasks which describes user activities  ...  We have recently conducted a field study in which participants were asked to annotate all web usage with a task description and categorization.  ...  We would like to thank the members of the WIFL and EDGE research labs. We are also grateful to the 21 participants who took part in the field study.  ... 
doi:10.1002/meet.14504301121 fatcat:t7clrxl4crhx5cfraoud6jh62e

Customer Information System Satisfaction and Task Productivity: The Moderating Effect of Training

G. Norfazlina, A.S. Sharidatul Akma, S. Nurul Adrina, M.M. Noorizan
2016 Procedia Economics and Finance  
Customer Information System (CIS) is a system used by an organization to assist employees to obtain customer information efficiently.  ...  The users' satisfaction with the system will lead to improvement in task productivity and allow the employees to fully utilize the system.  ...  Acknowledgements The authors would like to acknowledge the Universiti Teknologi MARA for the financial support in conducting the research.  ... 
doi:10.1016/s2212-5671(16)30085-5 fatcat:cer64wlq2be2fpinbsujimx4eq

Task-oriented Dialogue Systems: performance vs. quality-optima, a review [article]

Ryan Fellows, Hisham Ihshaish, Steve Battle, Ciaran Haines, Peter Mayhew, J. Ignacio Deza
2021 arXiv   pre-print
TODS typically have a primary design focus on completing the task at hand, so the metric of task-resolution should take priority.  ...  Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money.  ...  Authors would like to acknowledge the assistance provided by Mark Davis and his team in the initial discussions leading to this study and for their collaboration on the project.  ... 
arXiv:2112.11176v1 fatcat:kzzj4mayhbhdrmoffu4or6s4uy

The evaluation of adaptive and personalised information retrieval systems: a review

Catherine Mulwa, Seamus Lawless, Mary Sharp, Vincent Wade
2011 International Journal of Knowledge and Web Intelligence  
Keywords: adaptive information retrieval systems; user-adaptive systems; user-centred evaluations; personalised information retrieval systems.  ...  However, evaluating an adaptive system is a difficult task due to the complexity of such systems. Evaluators need to ensure correct evaluation methods and measurement metrics are used.  ...  Acknowledgements This research is based upon works supported by Science Foundation Ireland (Grant Number: 07/CE/I1142) as part of the Centre for Next Generation Localization (www.cngl.ie).  ... 
doi:10.1504/ijkwi.2011.044120 fatcat:h5r32ncrknhjfacvf42iusz7jq

How well do software assistants for minimally invasive partial nephrectomy meet surgeon information needs? A cognitive task analysis and literature review study

Fabian Joeres, Daniel Schindele, Maria Luz, Simon Blaschke, Nele Russwinkel, Martin Schostak, Christian Hansen, Simone Garzon
2019 PLoS ONE  
Within the user-centred development process of such systems, the first question to be asked is: What information does the surgeon need and when does he or she need it?  ...  In this article, we present an approach to investigate these surgeon information needs for minimally invasive partial nephrectomy and compare these needs to the relevant surgical computer assistance literature  ...  Acknowledgments We extend our sincere thanks to the nine senior urologists who volunteered their scarce time to participate in the interview study and who, thereby, made this research possible.  ... 
doi:10.1371/journal.pone.0219920 pmid:31318919 pmcid:PMC6638947 fatcat:3mqchmiwrnfcbbjdh5yhenv434

Characterization and Prediction of Mobile Tasks

Yuan Tian, Ke Zhou, Dan Pelleg
2022 ACM Transactions on Information Systems  
Existing mobile systems handle mostly simple user needs, where a single app is taken as the unit of interaction.  ...  To provide a comprehensive picture of common mobile tasks, we first conduct a small-scale user study to understand annotated mobile tasks in-depth while we demonstrate that by using a set of features (  ...  [49] have validated that task information provides better context for IR systems to learn from.  ... 
doi:10.1145/3522711 fatcat:4dgjzrteaveqdaekuzc4x32rsq

The orchestration of a collaborative information seeking learning task

Simon Knight, Bart Rienties, Karen Littleton, Dirk Tempelaar, Matthew Mitsui, Chirag Shah
2017 Information retrieval (Boston)  
We foreground this approach to demonstrate the potential of orchestration as a design approach for researching and implementing CIS as a 'searching to learn' context.  ...  The paper describes our novel perspective on 'searching to learn' through collaborative information seeking (CIS).  ...  Acknowledgements The work reported in this paper was conducted while the first author was a PhD candidate at the Open University, UK, to whom he extends thanks.  ... 
doi:10.1007/s10791-017-9304-z fatcat:xx2xbxsh4bhrzljxbxkebtiwfq

Information Verification for Humanitarians: A Critical Review [article]

Yilin Huang, Christophe Billen
2020 arXiv   pre-print
During crises, however, humanitarian responders rarely have access to quality information in order to provide the much-needed relief in a timely fashion.  ...  This paper provides an overview of information verification methods in literature and reviews information collection and verification practices and tools used by news agencies and humanitarian organizations  ...  Although with varied focuses, both tend to expand information verification from a centralized internal approach towards a more community-based external approach, where the content, context and sources  ... 
arXiv:2008.05174v1 fatcat:furdttdc3vfu7famdvjav265gm

Supporting exploratory video retrieval tasks with grouping and recommendation

Martin Halvey, David Vallet, David Hannah, Joemon M. Jose
2014 Information Processing & Management  
In order to help facilitate these exploratory video search tasks we present a system that utilises two complementary approaches: the first a new search paradigm that allows the semantic grouping of videos  ...  recommendations based on a specific aspect of the user task.  ...  The analysis of the user responses did not indicate a preference towards either system. Table 3 . Average number of interactions per task for each interface, standard deviation in brackets.  ... 
doi:10.1016/j.ipm.2014.06.004 fatcat:3xx5v326d5c5xedts4rwfozxby

Uncertainty-tolerant design: Evaluating task performance and drag-and-link information gathering for a news-writing task

Simon Attfield, Ann Blandford, John Dowell, Paul Cairns
2008 International Journal of Human-Computer Studies  
We report a study of information gathering in the context of a news research and writing tasks.  ...  Part of the challenge of designing systems to support knowledge work is to do so in a way which is sympathetic to this.  ...  Acknowledgements This work was in part funded under a CASE studentship funded by the EPSRC and Microsoft Research Laboratories, Cambridge, and in part under the project Making Sense of Information (EPSRC  ... 
doi:10.1016/j.ijhcs.2007.12.001 fatcat:nchnf2bsmrg5xclmw7nyc5mgwm

Personality-based versus Task-based Factors as Indicators for Personalised Learning Environments

Philipp Melzer, Mareike Schoop
2015 UK Academy for Information Systems Annual Conference  
The research question of this paper is to discuss how such personal needs can be defined to inform the design of a tool to support personalisation of learning methods in learner-centred personalised learning  ...  We argue that the analysis of task performance based on clearly defined cognitive tasks is the sounder approach.  ...  PLEs follow a learner-centred and self-regulated learning approach rooted in constructivist theory (Attwell 2010) .  ... 
dblp:conf/ukais/MelzerS15 fatcat:j36ak544tzhvramg4bmpmjshni
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