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Reconsidering online reputation systems

Anna Wilson, Stefano De Paoli
2018 European Conference on Computer Supported Cooperative Work  
In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems.  ...  We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves  ...  Trust and reputation systems in digital spaces Common features of online reputation systems Online reputation systems are systems that draw on data about a user's activities to generate an indication  ... 
doi:10.18420/ecscw2018_12 dblp:conf/ecscw/WilsonP18 fatcat:vsvd5ohmxnh4tlozb7n2qcdpkm

Preface to the Special Section on E-branding

Andreas Herrmann, Eric J. Johnson
2003 Electronic Markets  
This includes a concep-tualization and method of measuring both Internet vendor and system reputation, since reputation of both types is deemed as antecedent to trust.  ...  Her ultimate aim in the paper is to test the interrelationship of both vendor and system reputation and trust dimensions within the context of B2C e-commerce.  ... 
doi:10.1080/1019678032000108293 fatcat:lnts66lxpza45afqf2wdu6shq4

Does the Emotional Support Doctors Give Patients Influence Doctors' Online Reputation?

Libo Liu, Tingru Cui, Reeva Lederman
2021 Pacific Asia Conference on Information Systems  
., encouragement, politeness, and benevolence) during the online consultation process influences physicians' online reputation.  ...  Likewise, communication frequency moderates the relationship between emotional support and physicians' online reputation.  ...  Such that, the increase in online reputation by The Influence of Emotional Support on Online Reputation Twenty-fifth Pacific Asia Conference on Information Systems, Dubai, UAE, 2021 6 physician's benevolence  ... 
dblp:conf/pacis/LiuCL21 fatcat:pkev5lumlrdwpii6uclvim5pby

Is Trust the Whole Story? Rethinking Online Auction viaNetwork Exchange Theory

Yuan Li
2003 Americas Conference on Information Systems  
This study provides a new approach to online auction research and extends available knowledge on bidding behavior.  ...  It is generally accepted that trust has main effects on the final prices in online auctions, and that trust-building techniques are important for guiding auction behavior.  ...  This research does not negate the importance of trust in online auctions. Nevertheless, the role of trust must be reconsidered in the new framework.  ... 
dblp:conf/amcis/Li03 fatcat:jeypic3krfhuhcizrlemy6d4w4

New ways of building, showcasing, and measuring scholarly reputation in the digital age

Dave Nicholas
2017 Information Services and Use  
Journals and scholars build their reputation on citations. An array of citation measures has been developed, including citation counts for the individual scholar.  ...  This article systematically audits new reputation measures and addresses the question if the new and old measures will collide, ushering in disruptive change.  ...  Another issue is whether the funders of the system -especially government, parents, and studentswill remain content with a reputation system that prioritizes only a handful of research activities at the  ... 
doi:10.3233/isu-160792 fatcat:rxmewqoeijdmboqxmen4imua6u

Supporting the Creation of Scholarly Bibliographies by Communities through Online Reputation Based Social Collaboration [chapter]

Hamed Alhoori, Omar Alvarez, Richard Furuta, Miguel Muñiz, Eduardo Urbina
2009 Lecture Notes in Computer Science  
This paper describes a hybrid approach that uses online social collaboration and reputation based social moderation to reduce the cost and to speed up the construction of scholarly bibliographies that  ...  However, the authors-seed needs to be updated frequently to reconsider new relevant authors.  ...  Sabater and Sierra [24] present an extensive study on a set of reputation systems considering social relationship between users.  ... 
doi:10.1007/978-3-642-04346-8_19 fatcat:lzhnh6y7rjfcbfkswv5w4yqgeu

PLATFORM COMPETITION IN BANKING

Tolibjonov KHurshidbek, Yetmishboev Shakhzodbek, Azamov Shoxruxmirzo
2022 Zenodo  
We will look at the role of these modern systems in the next period of banks and the situations that may change.  ...  The main goal of the platform is automated tools and systems that offer participants valuable new goods and services.  ...  Atom, Monzo, N26, Starling in the EU / UK) is forcing banks to reconsider their role as financial intermediaries and prepare to become intermediaries again by offering "online" does.  ... 
doi:10.5281/zenodo.6663962 fatcat:atgqszwpnrd27h3zj2zwb7psi4

Consider Embracing the Reviews from Physician Rating Websites

Howard S. Gordon
2017 Journal of general internal medicine  
The University of Utah Health Care system claims that their own efforts to survey all their patients and to publish all patient comments online have led to steady gains in quality metrics, a reduction  ...  Patients may worry about whether the information is trustworthy, while physicians may be concerned about how bad reviews may tarnish their professional reputation.  ... 
doi:10.1007/s11606-017-4036-8 pmid:28299603 pmcid:PMC5442026 fatcat:kc7gtxaim5aoxhqelksbjipoq4

Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms

Yannis Bakos, Chrysanthos Dellarocas
2011 Management science  
In this paper we compare online reputation to legal enforcement as institutional mechanisms in terms of their ability to induce cooperative behavior.  ...  Online reputation mechanisms are emerging as a promising alternative to more established mechanisms for promoting trust and cooperative behavior, such as legally enforceable contracts.  ...  Several characteristics of this model capture the role of information technology in online reputation systems: First, once an online system has been developed, the per period cost of collecting, processing  ... 
doi:10.1287/mnsc.1110.1390 fatcat:zd73z6bsdvad5ltffld5kmcai4

Cooperation Without Enforcement? A Comparative Analysis of Litigation and Online Reputation as Quality Assurance Mechanisms

Yannis Bakos, Chrysanthos N. Dellarocas
2003 Social Science Research Network  
In this paper we compare online reputation to legal enforcement as institutional mechanisms in terms of their ability to induce cooperative behavior.  ...  Online reputation mechanisms are emerging as a promising alternative to more established mechanisms for promoting trust and cooperative behavior, such as legally enforceable contracts.  ...  Several characteristics of this model capture the role of information technology in online reputation systems: First, once an online system has been developed, the per period cost of collecting, processing  ... 
doi:10.2139/ssrn.393041 fatcat:rrv4phq6qbbfrorpbgqkkjygam

Researchers' online visibility: tensions of visibility, trust and reputation

Sara Kjellberg, Jutta Haider
2019 Online information review (Print)  
Originality/value -An understanding of the different ways in which researchers fathom the complex connection between reputation and trust in relation to online visibility as a measure of, or at least an  ...  And how are expectations of the academic reward system navigated and re-shaped in response to the possibilities afforded by social media and other digital tools?  ...  Thus, as the boundaries of scholarly communication are being redrawn, its purpose is being reconsidered.  ... 
doi:10.1108/oir-07-2017-0211 fatcat:p3jggkvveffljglab2jjbmhggy

Threats and Attacks of Corporate Reputation: Are Customers Affected?

Garyfallia A. Kapetanaki, Athanasios Skraparlis, Klimis Ntalianis, Nikos Mastorakis
2022 International journal of economics and statistics  
In this paper, the parameters that shape online reputation of a company and the two-way relation between the effect reputation has on consumer behavior and the effect consumer behavior has on reputation  ...  The answers given through this research and the questions that arise contribute to the formulation of effective strategies for the management of online reputation by the companies, even in cases of attacks  ...  Fig. 8: Online assessment of reputation In Greece we have a confusing image about reputation. One characteristic example that proves how the companies underestimate online reputation is e-food.  ... 
doi:10.46300/9103.2022.10.32 fatcat:kogljf6re5elfk52ifjnd2ifwm

Gap Analysis of the Online Reputation

Manuel Rodríguez-Díaz, Crina Isabel Rodríguez-Voltes, Ana Cristina Rodríguez-Voltes
2018 Sustainability  
Online reputation is a strategic element of firms' competitiveness. Companies need to manage their reputations and the image that they communicate through the Internet.  ...  This paper proposes a model to determine the main aspects that define a competitive online reputation: coherence, veracity, and intensity.  ...  There is no doubt that expert systems and artificial intelligence can be applied to online reputation in order to make immediate decisions when faced with changes in the environment or competitors' strategies  ... 
doi:10.3390/su10051603 fatcat:dsjsfxw4yjchfexzbokvcbe6ym

Freelancing, the solution of employees in the context of the technological revolution

Daniela DAMIAN
2018 Risk in Contemporary Economy  
Workforce dynamics is a privilege in the current economy, through fintech-crypto-coins, new trading systems, AI and automatic learning.  ...  The professional components of freelancers, such as experience, reputation, innovation and opportunity to fund the idea have the equivalence in achieving the path towards an entrepreneurial career.  ...  In these networks, experience, innovation skills and online reputation are valuable intangible assets valued by clients (Saundry et al., 2007) .  ... 
doi:10.26397/rce2067053231 doaj:6bb5888a191c4eed86d6d2ad22fe5de3 fatcat:5s2iljrtp5falei222qunk6l6y

Making personalized recommendations to customers in a service-oriented economy

Dickson K. W. Chiu, Ho-fung Leung, Ka-man Lam
2005 Proceedings of the 7th international conference on Electronic commerce - ICEC '05  
We reconsider the problem of making recommendations from multiple perspectives, including reputation and risk attitude.  ...  This affects not only the likelihood that the customer takes the recommendations as a short-term benefit but also the service providers' reputation in a long run.  ...  At the operations level, our model provides a quantitative basis for the construction of effective information systems such as decision support systems, call center support systems, sales support systems  ... 
doi:10.1145/1089551.1089592 dblp:conf/ACMicec/ChiuLL05 fatcat:62n2xa3n7vatjoqf7glagtkjy4
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