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Learning to Cross Boundaries in Online Knowledge Communities: Fading of Surface-Level and Rise of Deep-Level Similarity with Experience

Elina H. Hwang, Param Vir Singh, Linda Argote
2012 Social Science Research Network  
Using panel data at an online knowledge forum of a large IT consulting firm, we find that similarity breeds connection in online forums.  ...  Further we propose that a knowledge provider's cumulative knowledge-sharing experience in an online forum moderates the relative effects of surface-level and deep-level similarities on knowledge transfer  ...  in an online forum.  ... 
doi:10.2139/ssrn.1983463 fatcat:dutx4iy2l5g2jbro2krubwczga

The Contribution of Online Peer-to-Peer Communication Among Patients With Adrenal Disease to Patient-Centered Care

Dirkjan Kauw, Han Repping-Wuts, Alida Noordzij, Nike Stikkelbroeck, Ad Hermus, Marjan Faber
2015 Journal of Medical Internet Research  
The Dutch Adrenal Society offers an online forum for Dutch adrenal patients to meet and communicate.  ...  Results: From the 390 questions analyzed, 80.8% (N=315) were intended to gain more information about the disease, the treatment, and to verify if other patients had similar complaints.  ...  Conflicts of Interest AN is the administrator of the NVACP forum.  ... 
doi:10.2196/jmir.3869 pmid:25720377 pmcid:PMC4392550 fatcat:lnl7x2scerbs3k45wwrrhm5kum

Extracting Chinese question-answer pairs from online forums

Baoxun Wang, Bingquan Liu, Chengjie Sun, Xiaolong Wang, Lin Sun
2009 2009 IEEE International Conference on Systems, Man and Cybernetics  
Extracting question-answer pairs from online forums is a meaningful work due to the huge amount of valuable user generated resource contained in forums.  ...  We propose a sequential rule based method to find questions in a forum thread, then we adopt nontextual features based on forum structure to improve the performance of answer detecting in the same thread  ...  ACKNOWLEDGMENT The authors would like to thank Ke Sun and Deyuan Zhang for their valuable suggestions in preparing this paper.  ... 
doi:10.1109/icsmc.2009.5345956 dblp:conf/smc/WangLSWS09 fatcat:6sfihp7g4nawfnb7xn35nxjgxy

Learning to suggest questions in social media

Tom Chao Zhou, Michael Rung-Tsong Lyu, Irwin King, Jie Lou
2014 Knowledge and Information Systems  
Social media systems with Q&A functionalities have accumulated large archives of questions and answers. Two representative types are online forums and community-based Q&A services.  ...  In this article, we address the problem of question suggestion, which targets at suggesting questions that are semantically related to a queried question.  ...  Question detection in online forums Questions are usually the focus of forum discussions and a natural means of resolving issues. But in online forums, questions are mixed with normal forum posts.  ... 
doi:10.1007/s10115-014-0737-z fatcat:j3ttsyasrffjnhfe76pqjt66u4

A Review of the Analytics Techniques for an Efficient Management of Online Forums: An Architecture Proposal

Jesus Peral, Antonio Ferrandez, Higinio Mora, David Gil, Erick Kauffmann
2019 IEEE Access  
answers in the forums; and 3) extraction of relevant key performance indicators with the objective of carrying out an efficient management of online forums.  ...  challenges found in the state of the art by managing them in a more efficient way: 1) efficient tracking and monitoring of forums generated; 2) design of effective search mechanisms for questions and  ...  To that end, question-to-question similarity task offers a key challenge while it has to deal not only with similar questions in terms of lexical similarity but also in terms of reformulation, paraphrasing  ... 
doi:10.1109/access.2019.2892987 fatcat:scjwwij6mbd53p526ji7mon4je

Impact of Lexical Features on Answer Detection Model in Discussion Forums

Atif Khan, Muhammad Adnan Gul, Abdullah Alharbi, M. Irfan Uddin, Shaukat Ali, Bader Alouffi, Ning Cai
2021 Complexity  
In most cases, a question in a web forum receives several responses, making it impossible for the question poster to obtain the most suitable answer.  ...  Online forums have become the main source of knowledge over the Internet as data are constantly flooded into them.  ...  A study conducted in [21] used lexical and nonlexical features (question words, forum metadata, and a basic question mark rule) for extraction of question in web forums.  ... 
doi:10.1155/2021/2893257 fatcat:4wklktea2rdappml7sjr2vulfy

Adopting Learning Analytics to Promote Collaboration in Online Discussions Written in Portuguese

Máverick André, Anderson Pinheiro, Vitor Rolim, Rafael Dueire Lins, Taciana Pontual Falcão, Rafael Ferreira Mello
2021 Zenodo  
The use of the methods for analyzing online discussions forums was validated in a case study conducted in a real course.  ...  In this context, this paper proposes a method for mining the content of messages written in Brazilian Portuguese to enhance students and instructors' interactions in online discussion forums.  ...  In the educational scenario proposed, the final similarity measure was used to identify the degree of similarity among posts from an online discussion forum.  ... 
doi:10.5281/zenodo.4936892 fatcat:mtg7ewcnkzbnheiaczkerys5ta

Introduction of an online discussion forum and electronic communication practice in a tertiary-level Anaesthesia Department

Brenton Sanderson, Jeremy Field
2018 Journal of Hospital Administration  
In 2016, the authors implemented a private online discussion forum in a tertiary-level anaesthesia department to improve communication and collaboration amongst members.  ...  Despite this, 57% overall maintained a preference for email discussion.Conclusions: This study demonstrated that the introduction of an online discussion forum resulted in a perceived improvement in overall  ...  Question  Knowledge of and participation in online discussion forums  Initiation of group discussion  Participation in group discussion  Email based group discussion  Sharing resources  ... 
doi:10.5430/jha.v7n6p24 fatcat:wg3v2cn7fzci7mslgwcii2memi

Tell Me What I Don't Know--Making the Most of Social Health Forums

Jerry Rolia, Wen Yao, Sujoy Basu, Wei-Nchih Lee, Sharad Singhal, Akhil Kumar, Sharat R. Sabbella
2013 2013 IEEE International Conference on Healthcare Informatics  
Our approach is general but we give results in the context of a diabetes social health forum. The algorithms are given along with preliminary results and an illustration of the user interface.  ...  Our approach is general but we give results in the context of a diabetes social health forum. The algorithms are given along with preliminary results and an illustration of the user interface.  ...  To derive this clinical state similarity matrix, we asked the question: How similar are two clinical states in terms of the kinds of forum topics that are of interest to each?  ... 
doi:10.1109/ichi.2013.45 dblp:conf/ichi/RoliaYBLSKS13 fatcat:32uu56qn4faqjkk722z2m77ewi

Did You Know? A Rule-Based Approach to Finding Similar Questions on Online Health Forums

Jianglei Han, Naveen Nandan, Aixin Sun
2015 2015 International Conference on Healthcare Informatics  
Given a relatively large corpus of questions posted by users on online health forums, for a newly posted question (i.e., query question), our task is to find three most similar questions from the corpus  ...  To search for most similar questions, the query question is re-written to a keyword-based query based on rules by considering multiple text components including title, key phrases, and noun phrases extracted  ...  More importantly, questions about similar medical conditions may have been asked and answered by other users in the forum.  ... 
doi:10.1109/ichi.2015.94 dblp:conf/ichi/HanNS15 fatcat:gj7ngcbcaraadjbg7jgbkcdcqi

Towards Designing Social Question-and-Answer Systems for Behavioral Support of Individuals with Autism

Hwajung Hong, Gregory Abowd, Rosa Arriaga
2015 Proceedings of the 9th International Conference on Pervasive Computing Technologies for Healthcare  
In the paper, we study an online autism forum as a social question-and-answer (Q&A) venue. We examine 1,277 threads on the forum to characterize topics and types of questions asked by members.  ...  Based on the identified opportunities and challenges, this paper contributes design recommendations for features in pervasive social computing systems that enhance online Q&A experience for individuals  ...  However, asking social skills questions of the forum raises challenges when a forum only has similar personal characteristic deficits.  ... 
doi:10.4108/icst.pervasivehealth.2015.259282 dblp:conf/ph/HongAA15 fatcat:ihwzwmhxwzbrjjwfchurxdrtjm

Students' Levels of Critical Thinking, Supportive Behaviors and Types of Questions in an Online Forum Learning Environment

Syahida Husna Rusdi, Irfan Naufal Umar
2015 Procedia - Social and Behavioral Sciences  
Of late, online learning is widely used in many institutions of higher education. One of the tools of online learning is online forum which can be found in any learning management system.  ...  , or create, (ii) the types of questions posted in the forum, and (iii) the supportive behaviors in terms of scaffolding and engaging comments as indicated by those messages.  ...  The level of higher order thinking in the questions posted will possibly resulting in similar thinking responses.  ... 
doi:10.1016/j.sbspro.2015.07.232 fatcat:6xuv22vd3rgwhbah6mkkwzogia

Understanding the Usage of Online Forums as Learning Platforms

V. Smrithi Rekha, S. Venkatapathy
2015 Procedia Computer Science  
In this paper, we study the usage of StackOverflow (SO) forum through a survey and have presented our findings.  ...  Online forums provide an excellent platform for learning and connecting participants across the globe. However, only a few of them are suitable for learning.  ...  abilities : Accepted Q39.H0:SO is not very useful for conducting research on online forums: Rejected Very similar to the previous sets of questions we note that participants find SO to be less useful  ... 
doi:10.1016/j.procs.2015.02.074 fatcat:hvvnxtax4fgsblheuhdbxgf3yu

Comparing clinician knowledge and online information regarding Alli (Orlistat)

Stuart Nelson, Kevin O. Hwang, Elmer V. Bernstam
2009 International Journal of Medical Informatics  
over-the-counter weight loss drug, on an online forum are similar in completeness and accuracy to answers to the same questions provided by physicians NIH Public Access Results: The accuracy and completeness  ...  Methods: We identified Alli-related questions posted on online forums and then posed the questions to 11 primary care providers.  ...  The Center for Clinical and Translational Sciences and the NCRR had no role in the study design, in the collection, analysis and interpretation of data; in the writing of the manuscript; or in the decision  ... 
doi:10.1016/j.ijmedinf.2009.07.003 pmid:19716762 pmcid:PMC2757524 fatcat:dn6ry7ar4jgnbhndzh2xglswe4


Jun Zhang, Mark S. Ackerman, Lada Adamic, Kevin Kyung Nam
2007 Proceedings of the 20th annual ACM symposium on User interface software and technology - UIST '07  
This allows, for example, a question list to be personalized to the user's expertise level as well as to keyword similarity.  ...  However, traditional help-seeking mechanisms of these online communities have some limitations.  ...  ACKNOWLEDGMENTS This work has been funded, in part, by the National Science Foundation (IRI-9702904). We also wish to thank George Furnas and Derek Henson for feedback and suggestions.  ... 
doi:10.1145/1294211.1294230 dblp:conf/uist/ZhangAAN07 fatcat:rgmjdis6rndjtgzam3w3p4q2km
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