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Open Service Field-Point of Service

Yoshinobu Yamamoto
2012 International Journal of Service Science Management Engineering and Technology  
Sightseeing areas provide services in terms of living taste and experiences for tourists. Therefore, basic data must be collected in the form of surveys to monitor tourists' behaviors.  ...  In this paper, the author introduces Point of Service system for sightseeing areas for the given purpose.  ...  Open Service Field-Point of Service: A Method to Continuously Observe Tourist Behavior in Sightseeing Areas Yoshinobu Yamamoto, National Institute of Advanced Industrial Science and Technology (AIST  ... 
doi:10.4018/jssmet.2012070106 fatcat:vsbqhqtt55etvgan4lq5qr2dky

Analysis of cultural ecosystem services and heritage tourism based on social media: Virtual learning on tourism information management

Tim Chen, Dogrua Makara, Courtne Sean, Suessc McGinleya, Johnnycy Cheng
2020 African Journal of Hospitality, Tourism and Leisure  
Tourists and learners of different time and space can participate in sightseeing activities through the Internet, resulting in changes in sightseeing styles, which not only change the presentation of knowledge  ...  network tourism (c) continuing research and development to expand the capabilities of the network sightseeing platform; scholars believe that the most Important projects are: (a) the establishment of  ...  This study explores the behavior of tourists in the same sightseeing environment.  ... 
doaj:79a664a0944f4bcb81d1ef7e39d082e2 fatcat:3gw3xltdrbhbbjjhqaix4sgmsu

Analysis of Tourist Leisure Activities in Integrated Resorts Based on the Constraint Negotiation Strategies

Zhuling Zhong, Jing Luo, Mu Zhang
2015 Journal of Service Science and Management  
Driven by motivation to have a leisure vacation, tourists choose ReBAM as their negotiation strategy to fulfill their need of participating in leisure activities.  ...  The subject of this study is the leisure activities of Chinese tourists taking a leisure vacation.  ...  ReBAM is an area surrounding the city created by the movement of tourists moving from within the city to suburban areas.  ... 
doi:10.4236/jssm.2015.83036 fatcat:yknmjsif7zdhhpi75yamizmd5y

The Emergence of Unconventional Tourism Services Based on Autonomous Vehicles (AVs)—Attitude Analysis of Tourism Experts Using the Q Methodology

Katalin Ásványi, Márk Miskolczi, Melinda Jászberényi, Zsófia Kenesei, László Kökény
2022 Sustainability  
An optimistic, technology-oriented group of experts suggested that AV-based sightseeing may emerge as a prominent unconventional service.  ...  This research aims to systematize the expected tourism impacts of AVs and to explore how experts in different fields of tourism view the technological innovation ahead.  ...  Level 3: The role of the human controller is necessary, but the continuous observation of the surroundings is not required; the car is able to handle the driving operations.  ... 
doi:10.3390/su14063691 fatcat:4owi6nogibckrmh2jghmlidv3m

Deployment of Wi-Fi services for foreign tourists in a mountainous area of Japan

Yasukazu Satake
2019 Netcom  
However, the deployment of Wi-Fi, which is now a necessary service for tourists, is difficult in non-urban sightseeing spots such as regional natural scenic sites and spa areas.  ...  Of the remaining facilities, the oldest one was founded in 1922. Additionally, several facilities that opened in the 1950s and 1960s continue to exist till date.  ... 
doi:10.4000/netcom.4675 fatcat:cl6gtftqqvf7li653t4altfnci

The effect of the servicescape on customers' behavioral intentions in an international airport service environment

Sunran Jeon, Min-su Kim
2012 Service Business: An International Journal  
This study aims to understand tourists' perceptions of interactive services in Vietnam that might impact place attachment and behavior intention, mediated by pleasant arousal and memory.  ...  The study provides an insight into the importance of overall interactive services for creative tourists in a developing nation like Vietnam.  ...  Creativity in services and involvement by tourists play important roles in defining tourists' perceptions and behavioral intentions and have "the potential to maneuver the field forward in ways that produce  ... 
doi:10.1007/s11628-012-0136-z fatcat:gyzisxpsgfegxoenotxs3s6hmi

A TRIZ-Based Method for New Service Design

Kah-Hin Chai, Jun Zhang, Kay-Chuan Tan
2005 Journal of Service Research  
This article demonstrates the viability of applying the theory of inventive problem solving (TRIZ) to services by proposing a new approach to new service design.  ...  By integrating TRIZ problem-solving tools and its knowledge base, the authors propose a new TRIZ-based approach to address this weakness in service design.  ...  • Design other programs to entertain visitors instead of opening the new areas (e.g., develop more attractions in old areas?).  ... 
doi:10.1177/1094670505276683 fatcat:wt4pom4srfhkpe2k7mkqf4v7fe

Cultural Ecosystem Servicesꓽ The Case of Coastal-Rural Area (Nemunas Delta and Curonian Lagoon, Lithuania)

Lina Marcinkevičiūtė, Rasa Pranskūnienė
2020 Sustainability  
The article described the opportunities for the rural population (a potential supply of cultural ecosystems) to achieve diversification of economic activities and the needs of tourists (a potential demand  ...  As well, the article seeks to present the empirical research, carried out on the possibilities of adapting human activities to CES in the specific area, i.e., coastal-rural area, evaluating the past, present  ...  Conflicts of Interest: The authors declare no conflict of interest the results.  ... 
doi:10.3390/su13010123 fatcat:duegzrowi5brrem5avb4hbttdy

Service platform for rapid development and deployment of context-aware, mobile applications

S. Pokraev, J. Koolwaaij, M. van Setten, T. Broens, P.D. Costa, M. Wibbels, P. Ebben, P. Strating
2005 IEEE International Conference on Web Services (ICWS'05)  
It serves tourists with interesting information and services in their specific context, and contributes to the achievement of their current goals.  ...  To illustrate the usefulness of the platform and to validate the claim that cross-platform application development, in particular mobile, context-aware applications, is easier and faster with web services  ...  Acknowledgements The first version of the platform was developed in Freeband WASP [5] project. An improved version is being developed in Freeband AWARENESS [4] .  ... 
doi:10.1109/icws.2005.106 dblp:conf/icws/PokraevKSBCWES05 fatcat:jzo4uplyandhfkoivfp5cicq6m

Demonstration experiments of a distributed questionnaire service using multiple robots with the aim of marketing at a tourist site

Masahiko Narita, Daiki Aoki, Makie Miyauchi, Sachiko Nakagawa, Yosuke Tsuchiya, Nobuto Matsuhira
2018 International journal of smart computing and artificial intelligence  
We have proposed a distributed questionnaire service using multiple robots, with the aim of application to marketing at a tourist site and an exhibition.  ...  In this paper, we described the problem of conducting a questionnaire service using robots in a crowded space, which was obtained from the demonstration experiment in FY 2015.  ...  Inoue Naoki of AIIT for implementing the questionnaire service and the evaluation experiments.  ... 
doi:10.52731/ijscai.v2.i1.204 fatcat:bmzo6egbfrdn7osvqrdfpjpgkq

Energizing Local Values For Tourism Services Improvement

Budi Purnomo
2012 Register Journal  
In tourism industry, tourism service providers' act as hosts and tourists act as guests.  ...  tourists with Indonesian culture backgrounds towards the politeness norms used by the tourism service providers in Central Java.  ...  During the observation, the researcher took field notes. The field notes were written to complement the observation. In this research the recordings of informants were done to naturally.  ... 
doi:10.18326/rgt.v5i1.17-48 fatcat:xixhczbxbbgpxkvx6sposcvmqa

EmoTour: Estimating Emotion and Satisfaction of Users Based on Behavioral Cues and Audiovisual Data

Yuki Matsuda, Dmitrii Fedotov, Yuta Takahashi, Yutaka Arakawa, Keiichi Yasumoto, Wolfgang Minker
2018 Sensors  
To evaluate our system, we conducted experiments with 22 tourists in two different touristic areas located in Germany and Japan.  ...  In this study, we aim to estimate the emotional status and satisfaction level of tourists during sightseeing by using unconscious and natural tourist actions.  ...  The founding sponsors had no role in the design of the study; in the collection, analyses, or interpretation of the data; in the writing of the manuscript; and in the decision to publish the results.  ... 
doi:10.3390/s18113978 fatcat:do5tea4eare6hasjk7uie3ymye

Tourism Experience and Construction of Personalized Smart Tourism Program Under Tourist Psychology

Feiya Lan, Qijun Huang, Lijin Zeng, Xiuming Guan, Dan Xing, Ziyan Cheng
2021 Frontiers in Psychology  
The present work aims to boost tourism development in China, grasp the psychology of tourists at any time, and provide personalized tourist services.  ...  In particular, tourists' experiences are comprehensively analyzed in terms of dining, living, traveling, sightseeing, shopping, and entertaining as per their psychological changes using approaches including  ...  Macau's convenient transportation also makes many tourists choose to go to Hong Kong or Zhuhai, Guangdong instead of staying in Macau after a day of sightseeing.  ... 
doi:10.3389/fpsyg.2021.691183 fatcat:52kdsoqvkngwfkavgezmj3wm4q

On Linguistic Landscape in Language Service at Da Li Ancient City, China

Xing Lu, I Nengah Sudipa, Ketut Artawa, I Made Suastra
2021 Journal of Language Teaching and Research  
In order to achieve research goal, the research questions are put forward. (1) What kind of language service does the linguistic landscape provide in the study area?  ...  The methods of data collection mainly are observation and interview. The techniques of data analysis combined descriptive quantitative and qualitative analysis.  ...  ACKNOWLEDGMENTS The authors wish to thank the publisher for having reviewed and accepted this paper and also the suggestions from Prof. I Nengah Sudipa, Prof. Ketut Artawa and Prof. I Made Suastra.  ... 
doi:10.17507/jltr.1206.16 fatcat:pykgsbqsdfayhhkdw6xp3gr67m

A quarantined lodging stay: The buffering effect of service quality

IpKin Anthony Wong, Fiona X. Yang
2020 International Journal of Hospitality Management  
Results point to a conduit for studying the dark side of hospitality, opening up research avenues that could help assess broader social behavioral changes during the global pandemic, while offering operators  ...  In turn guests' level of anxiety is further explained by an interaction between their health status and the length of stay.  ...  caused by a desire to continue living.  ... 
doi:10.1016/j.ijhm.2020.102655 pmid:32868959 pmcid:PMC7449669 fatcat:2ufpasbp7zelfdjnk6k6lbsmnq
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