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A framework for electricity utility service by QFD technique

Suchismita Satapathy, S.K. Patel, Shiva Shankar Mahapatra, Amitabha Biswas
<span title="">2013</span> <i title="Inderscience Publishers"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/hbug7v5gyjavnbgurjxs5gtlme" style="color: black;">International Journal of Services Sciences</a> </i> &nbsp;
This has resulted in a requirement for more extensive justification of new system facilities and more concentration on service system.  ...  A brief review of the typical operation of a utility system will demonstrate what a utility customer might reasonably expect in his electric service to identify and rank the system design requirements  ...  Service Science and anonymous reviewer(s) for their constructive suggestions that helped to improve the literal and technical content of this paper.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1504/ijssci.2013.057659">doi:10.1504/ijssci.2013.057659</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/f65h7mvusjfgndon74sy237jji">fatcat:f65h7mvusjfgndon74sy237jji</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20180602005515/http://www.inderscience.com/storage/f711321410895126.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/6a/e8/6ae8fb2e797bb4ae41c9f85ea3617aa3bd1421f4.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1504/ijssci.2013.057659"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> Publisher / doi.org </button> </a>

Resistance to Integrate Information Systems in Healthcare Service: A Study on Developing Country [chapter]

Nusrat Jusy Umme, Md. Maruf Hossan Chowdhury
<span title="">2018</span> <i title="Springer Singapore"> Flexible Systems Management </i> &nbsp;
This chapter sets out to develop a 14 methodology to address the aforementioned gaps in the literature using an ana-15 lytical hierarchy process (AHP) integrated quality function deployment 16 (QFD) approach  ...  The developed methodology will be used in a healthcare service 17 providing organization in Bangladesh to identify the factors contributing to resis-18 tance to health information systems (HIS) and to  ...  Most of the 242 cases concerning telecommunication infrastructure in the developing and under 243 developed countries are not well built.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1007/978-981-10-8929-9_12">doi:10.1007/978-981-10-8929-9_12</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/hpa6uceuybdwbolths5d5gfn7m">fatcat:hpa6uceuybdwbolths5d5gfn7m</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20190428022351/https://opus.lib.uts.edu.au/bitstream/10453/130215/1/Resistance%20to%20Health%20information%20systems.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/85/a8/85a8fdd18413ed5dbd894881856de6a9b5d17d84.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1007/978-981-10-8929-9_12"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> springer.com </button> </a>

A state-of-art survey on TQM applications using MCDM techniques

Yasaman Mohammadshahi
<span title="2013-07-01">2013</span> <i title="Growing Science"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/nxkl7mxyfvawxb6g5fakhiw2eq" style="color: black;">Decision Science Letters</a> </i> &nbsp;
However, improving quality is normally involved with various criteria and we need to use Multi Criteria Decision Making (MCDM) to handle such cases.  ...  According to our survey, Fuzzy based methods were the most popular technique with about 40% usage among procedures. Also AHP and ANP were almost 20% of functional methods.  ...  Huang et al. (2012) combined DEMATEL, ANP based framework and GRA to provide a new MCDM model for purging the service quality gap, satisfying customers and maximizing profits.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5267/j.dsl.2013.03.004">doi:10.5267/j.dsl.2013.03.004</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/gv5biuedznhdzlfcynzzspygum">fatcat:gv5biuedznhdzlfcynzzspygum</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170811075111/http://growingscience.com/dsl/Vol2/dsl_2013_15.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/58/f1/58f1e6862f067c5ecbc01d62559ec2e7b187b4a7.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5267/j.dsl.2013.03.004"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> Publisher / doi.org </button> </a>

Fuzzy Quality Function Deployment: An Analytical Literature Review

Mohammad Abdolshah, Mohsen Moradi
<span title="">2013</span> <i title="Hindawi Limited"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/2v3lm4kc6vbrxgh3jf7oavghti" style="color: black;">Journal of Industrial Engineering</a> </i> &nbsp;
(ii) Although main purpose of using QFD was product development, other factors such as risk and competiveness analysis should be considered in product development process.  ...  (iii) A promising approach is using of metaheuristic methods for solving complicated problems of FQFD. (iv) There are a few studies on completing all phases of FQFD.  ...  [18] provided two prioritizing models based on FQFD for ranking strategic actions (SAs) of mobile cellular telecommunication in Iran.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1155/2013/682532">doi:10.1155/2013/682532</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/wlk63ryqljdohel7eeu7qur4ni">fatcat:wlk63ryqljdohel7eeu7qur4ni</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20200209091302/http://downloads.hindawi.com/archive/2013/682532.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/94/70/9470a99bd9d16c85606c913a6d65b3fba53695cf.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1155/2013/682532"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> hindawi.com </button> </a>

Systematic Eco-innovation in PSS: State of the Art and Directions

Diego A. de J. Pacheco, Carla S. ten Caten, Helena V.G. Navas, Carlos Fernando Jung, Virgílio Cruz-Machado
<span title="">2016</span> <i title="Elsevier BV"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/pg7ahjk7dvd2tinhv7p6przfy4" style="color: black;">Procedia CIRP</a> </i> &nbsp;
Although recent studies have highlighted environmental benefits of PSS, insights about how companies can systematically obtain eco-innovations in PSS design, using only TRIZ or TRIZ combined with other  ...  Studies on PSS are emerging as a growing body of literature driven by the desire to reach economic aspects and sustainable resource management.  ...  New University of Lisbon and the Portuguese Foundation for Science and Technology (FCT) for supporting this research.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1016/j.procir.2016.03.117">doi:10.1016/j.procir.2016.03.117</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/ua5anjkndvhybbcu75s6xl3by4">fatcat:ua5anjkndvhybbcu75s6xl3by4</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170927053315/http://publisher-connector.core.ac.uk/resourcesync/data/elsevier/pdf/4c7/aHR0cDovL2FwaS5lbHNldmllci5jb20vY29udGVudC9hcnRpY2xlL3BpaS9zMjIxMjgyNzExNjMwMDg3Nw%3D%3D.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/24/65/2465938a7d52d5998c2da376aff448cc348a12e6.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1016/j.procir.2016.03.117"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> elsevier.com </button> </a>

Development of an Innovation Model Based on a Service-Oriented Product Service System (PSS)

Seungkyum Kim, Changho Son, Byungun Yoon, Yongtae Park
<span title="2015-10-28">2015</span> <i title="MDPI AG"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/oglosmy3gbhuzobyjit4qalakq" style="color: black;">Sustainability</a> </i> &nbsp;
The proposed process and illustration are expected to serve as a foundation for research on service-oriented PSS development and as a useful guideline for service providers who are considering the development  ...  In the proposed approach, the PSS development project is initiated and led by a service provider from a service-centric point of view.  ...  S Telecom provides not only mobile telecommunication services but also convergence services including media, social networking, content delivery, location-based service, platform, commerce, and a host  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su71114427">doi:10.3390/su71114427</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/sv4b2vgydnadzbecbjojrbxw6q">fatcat:sv4b2vgydnadzbecbjojrbxw6q</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170330002236/http://www.mdpi.com:80/2071-1050/7/11/14427/pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/78/13/78132b0978b690566f9962ecf3ec03a58ec4470b.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su71114427"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> mdpi.com </button> </a>

Accomplishments and contributions of six sigma approach for sustainability of service and manufacturing industry in terms of quality improvement

Aysenur Erdil
<span title="2022-01-01">2022</span> <i title="Pressacademia"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/j3z4iwf72fhjtbpob3gjcp2squ" style="color: black;">Pressacademia</a> </i> &nbsp;
Purpose-This study investigates the development, advantages, customer satisfaction, and problems of six sigma principles, provides a brief introduction of the six-sigma organizational structure and its  ...  Findings-This research, in terms of direction, includes exemplary practices/applications from the service industry and manufacturing sector, as well as other industries (e.g., transportation and mobile  ...  This study provides a new and moderately recommendation foundation for hazmats transport infrastructure risk assessment based on a combination of quality function deployment (QFD), fuzzy analytic hierarchy  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.17261/pressacademia.2021.1449">doi:10.17261/pressacademia.2021.1449</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/xowt3xpli5bxxejxubfhrphmty">fatcat:xowt3xpli5bxxejxubfhrphmty</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20220304072325/http://www.pressacademia.org/archives/rjbm/v8/i3/2.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/60/12/6012cb04ffec1f7e0349bbd4b9b143f08eec481b.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.17261/pressacademia.2021.1449"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> Publisher / doi.org </button> </a>

Integrating Pzb Model And Triz For Service Innovation Of Tele-Healthcare

Chuang-Chun Chiou, Chien-Ju Liu, Jenteng Tsai
<span title="2012-04-25">2012</span> <i title="Zenodo"> Zenodo </i> &nbsp;
First, the healthcare service blueprint was used to describe the processes of tele-healthcare service delivery, and then construct PZB service quality gap model based on the literature and practitioners  ...  The main purpose of this research is to investigate how to conduct innovative design for tele-healthcare service based on user-s perspectives.  ...  Step 6: Generating the feasible solutions In the process of new service development, the TRIZ method is a very useful tool.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5281/zenodo.1083710">doi:10.5281/zenodo.1083710</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/xqt4wckp6vgr7pb7qzhuzdmyfi">fatcat:xqt4wckp6vgr7pb7qzhuzdmyfi</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20201226000805/https://zenodo.org/record/1083711/files/14837.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/54/1d/541d7bd05320bd6d38f272d294b5a8645a6308f0.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.5281/zenodo.1083710"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> zenodo.org </button> </a>

Technology-Based New Service Idea Generation for Smart Spaces: Application of 5G Mobile Communication Technology

Seonkoo Jeong, Yujin Jeong, Keeeun Lee, Sungjoo Lee, Byungun Yoon
<span title="2016-11-23">2016</span> <i title="MDPI AG"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/oglosmy3gbhuzobyjit4qalakq" style="color: black;">Sustainability</a> </i> &nbsp;
Thus, this paper aims to present a method and process by which technology-based new ideas using 5G mobile communication technology are generated to realize a connected environment by focusing on technological  ...  It can be regarded as a useful tool for mobile carriers to plan new business models for smart spaces with adequate technology and market feasibility.  ...  Yujin Jeong designed the study, conducted the case study, interpreted the results, and wrote the manuscript. Keeeun Lee conducted the case study and wrote the manuscript.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su8111211">doi:10.3390/su8111211</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/2ahnupreyrhajgdmopyzhvmdfu">fatcat:2ahnupreyrhajgdmopyzhvmdfu</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20180722025441/https://res.mdpi.com/def50200ac3544238583364a5068b710b21e749fb25dcb18104a2cfd5a5e977b521321fca366c9cbe95ee4810edfc75c6849d8af33890a4a61b426ce23b2a5d482c50ef65cc2db460f91c32907fc6ad7b2224c4bcc1204965b599fa69393d1959d65e7423ec169a8a1b590bf32f455c84e595a1d9e7930beda86fe4a5b8cfd3ffab15197b79ae6c529fcc00132717736a21f27f8d85d494d2c910c34188e19a26872d32fc3?filename=&amp;attachment=1" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/78/dc/78dc13442e40bc6ab74bb7c10d9504884aa33f50.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su8111211"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> mdpi.com </button> </a>

Technology Acceptance Model for Complex Technologies in a Period of Rapid Catching-Up

A. S. Rao
<span title="">2007</span> <i title="Elsevier BV"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/tol7woxlqjeg5bmzadeg6qrg3e" style="color: black;">Social Science Research Network</a> </i> &nbsp;
Cases of new product technologies that were developed by Indian firms with R&D grants from the government under PATSER scheme of DSIR were examined.  ...  Why involve users in the development process? First the basics, why involve users in the development process? In a product development cycle there are 2 main types of information flows:  ...  PERSONAL Summery From the literature, one notes that large government buyers like Defense, Space, Health services, Telecommunications, Aviation, Mines have driven innovations in Triad ( US, EEC, Japan  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.2139/ssrn.1016012">doi:10.2139/ssrn.1016012</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/q7rexbedrzhidiipuedpzjhaq4">fatcat:q7rexbedrzhidiipuedpzjhaq4</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20040921174339/http://www.indianinnovatorsforum.org:80/technologyacceptancemodel.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/0a/cd/0acd14e2de766ae32e45d043a9b9a6f40fc720a8.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.2139/ssrn.1016012"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> ssrn.com </button> </a>

Developing strategic decision making process for product and service planning

Yonghee Cho
<span title="">2015</span> <i title="IEEE"> 2015 Portland International Conference on Management of Engineering and Technology (PICMET) </i> &nbsp;
This paper aims to provide a decision support tool to aid in strategic service planning and technology development in a firm.  ...  The study is to enhance strategic development of service and product with the consideration of emerging technologies.  ...  For this case, service driven teclmology roadmap can be used to develop strategic plan for the development of new innovative services.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1109/picmet.2015.7273240">doi:10.1109/picmet.2015.7273240</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/yr3hkbf4krdzfcinn5756qt5ay">fatcat:yr3hkbf4krdzfcinn5756qt5ay</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20200324131053/https://works.bepress.com/yonghee_cho/5/download/" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/cd/6a/cd6a45d97ac4d7252d253888df5569b6ff27dd0f.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1109/picmet.2015.7273240"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> ieee.com </button> </a>

Generic approach for deriving reliability and maintenance requirements through consideration of in-context customer objectives

J A Jones, L Warrington
<span title="2010-01-07">2010</span> <i title="SAGE Publications"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/oiz6somzyjfkjotuwrd5okp5ua" style="color: black;">Proceedings of the Institution of Mechanical Engineers. Part O, Journal of risk and reliability</a> </i> &nbsp;
T his paper discusses a process for deriving optimised reliability and maintenance requirements through consideration of in-context customer objectives rather than a product in isolation.  ...  Similarly, it is easy to assume that improved maintainability is always a good thing.  ...  Gaps or uncertainty in knowledge can be documented and managed using the QFD hierarchy.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1243/1748006xjrr264">doi:10.1243/1748006xjrr264</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/mgyd7wegnzcprgebwbmux4hg2e">fatcat:mgyd7wegnzcprgebwbmux4hg2e</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20170922223030/http://wrap.warwick.ac.uk/4445/1/WRAP_Jones-a_generic_approach_for_deriving_reliability_and_maintenance_requirements_through_consideration_of_in-context_customer_objectives.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/e1/11/e111767d228f586115cf27baf00b6419cb9ffa05.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1243/1748006xjrr264"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> Publisher / doi.org </button> </a>

Intermodal transport in freight distribution: a literature review

Anny-del-Mar Agamez-Arias, José Moyano-Fuentes
<span title="2017-03-02">2017</span> <i title="Informa UK Limited"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/arzfx6yzunf5pekyxcvyyrytoa" style="color: black;">Transport reviews</a> </i> &nbsp;
This work highlights some important literature gaps and shows that, in this domain, there are several open interesting research opportunities.  ...  This paper presents a limited literature review of information for urban intermodal transportation.  ...  A case study was executed based on a Revealed Preference Survey for the Intermodal Terminals of the city of Athens, in order to examine the impact of their operation on the number of interchanges between  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1080/01441647.2017.1297868">doi:10.1080/01441647.2017.1297868</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/ffxrkbi6xvbdznlbuozway45oe">fatcat:ffxrkbi6xvbdznlbuozway45oe</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20200321101735/https://journals.fe.up.pt/index.php/upjeng/article/download/357/248" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/f6/3e/f63e50b9208ca6ec896547173ff3c497fc39b250.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.1080/01441647.2017.1297868"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="external alternate icon"></i> tandfonline.com </button> </a>

Information for Urban Intermodal Transport

José Correia
<span title="2018-03-26">2018</span> <i title="Faculdade de Engenharia - Universidade do Porto"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/sny42hjfinbtdaj2uglm26224m" style="color: black;">U Porto Journal of Engineering</a> </i> &nbsp;
This work highlights some important literature gaps and shows that, in this domain, there are several open interesting research opportunities.  ...  This paper presents a limited literature review of information for urban intermodal transportation.  ...  A case study was executed based on a Revealed Preference Survey for the Intermodal Terminals of the city of Athens, in order to examine the impact of their operation on the number of interchanges between  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.24840/2183-6493_003.001_0006">doi:10.24840/2183-6493_003.001_0006</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/t4mo5k23kvcoxp6vjvlcodowwi">fatcat:t4mo5k23kvcoxp6vjvlcodowwi</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20190430214518/https://journalengineering.fe.up.pt/article/download/2183-6493_003.001_0006/67" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/50/52/5052ba91f278073af59d7da764698b39b7069a2e.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.24840/2183-6493_003.001_0006"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> Publisher / doi.org </button> </a>

Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review

Lewlisa Saha, Hrudaya Kumar Tripathy, Soumya Ranjan Nayak, Akash Kumar Bhoi, Paolo Barsocchi
<span title="2021-05-09">2021</span> <i title="MDPI AG"> <a target="_blank" rel="noopener" href="https://fatcat.wiki/container/oglosmy3gbhuzobyjit4qalakq" style="color: black;">Sustainability</a> </i> &nbsp;
Customization of products or services is a strategy that the business sector has embraced to build a better relationship with the customers to cater to their individual needs and thus providing them a  ...  The research works on CRM were considered and separated into IT and non-IT-based techniques to study the methods used in different business sectors.  ...  Again, QFD (quality function development), a non-IT-based customer-oriented technique used for product design, uses a generalized customer requirement to gain maximum customer satisfaction.  ... 
<span class="external-identifiers"> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su13095279">doi:10.3390/su13095279</a> <a target="_blank" rel="external noopener" href="https://fatcat.wiki/release/ollwazwvjvc4phtcn4vw2raqly">fatcat:ollwazwvjvc4phtcn4vw2raqly</a> </span>
<a target="_blank" rel="noopener" href="https://web.archive.org/web/20210511022942/https://res.mdpi.com/d_attachment/sustainability/sustainability-13-05279/article_deploy/sustainability-13-05279-v2.pdf" title="fulltext PDF download" data-goatcounter-click="serp-fulltext" data-goatcounter-title="serp-fulltext"> <button class="ui simple right pointing dropdown compact black labeled icon button serp-button"> <i class="icon ia-icon"></i> Web Archive [PDF] <div class="menu fulltext-thumbnail"> <img src="https://blobs.fatcat.wiki/thumbnail/pdf/d5/36/d53671a14948a60303e35c95dc1c0a78f2c95e49.180px.jpg" alt="fulltext thumbnail" loading="lazy"> </div> </button> </a> <a target="_blank" rel="external noopener noreferrer" href="https://doi.org/10.3390/su13095279"> <button class="ui left aligned compact blue labeled icon button serp-button"> <i class="unlock alternate icon" style="background-color: #fb971f;"></i> mdpi.com </button> </a>
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