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Multi-Modal Repairs of Conversational Breakdowns in Task-Oriented Dialogs

Toby Jia-Jun Li, Jingya Chen, Haijun Xia, Tom M. Mitchell, Brad A. Myers
2020 Proceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology  
A major problem in task-oriented conversational agents is the lack of support for the repair of conversational breakdowns.  ...  This paper introduces SOVITE, a new multi-modal (speech plus direct manipulation) interface that helps users discover, identify the causes of, and recover from conversational breakdowns using the resources  ...  Any opinions, findings or recommendations expressed here are those of the authors and do not necessarily reflect views of the sponsors.  ... 
doi:10.1145/3379337.3415820 dblp:conf/uist/LiCXMM20 fatcat:lf5nkt5jrbcynijkz7enpowxbu

The RavenClaw dialog management framework: Architecture and systems

Dan Bohus, Alexander I. Rudnicky
2009 Computer Speech and Language  
in complex, task-oriented domains.  ...  In this paper, we describe RavenClaw, a plan-based, task-independent dialog management framework.  ...  Acknowledgement We would like to thank Antoine Raux who has been a major contributor in the development of the RavenClaw dialog management framework and of the Olympus dialog system infrastructure.  ... 
doi:10.1016/j.csl.2008.10.001 fatcat:fpvm2xw7mvflli5gnabt4t6m5u

Spoken Dialogue Interfaces: Integrating Usability [chapter]

Dimitris Spiliotopoulos, Pepi Stavropoulou, Georgios Kouroupetroglou
2009 Lecture Notes in Computer Science  
conversational interfaces.  ...  The rest of this paper discusses the background of speech-based Human-Computer Interaction and elaborates on the spoken dialog interfaces.  ...  Acknowledgements The work described in this paper has been funded by the KAPODISTRIAS Programme of the Special Account for Research Grants, University of Athens.  ... 
doi:10.1007/978-3-642-10308-7_36 fatcat:u6mxulxd7bhfvhg2wt5djn6exi

On the use of expectations for detecting and repairing human-machine miscommunication [article]

Morena Danieli
1997 arXiv   pre-print
a conversational implicature.  ...  The dialogue module of the system exploits dialogic expectations in a twofold way: to model what future user utterance might be about (predictions), and to account how the user's next utterance may be  ...  Carla Bazzanella and Elisabeth Maier, who carefully commented on an earlier draft of this paper, are gratefully acknowledged.  ... 
arXiv:cmp-lg/9711008v1 fatcat:de4i7lqwgvevxiglby2t7czqxy

The Curious Robot as a Case-Study for Comparing Dialog Systems

Julia Peltason, Britta Wrede
2011 The AI Magazine  
We present four case studies of implementing a typical human-robot interaction scenario with different state-of-the-art dialog frameworks in order to identify challenges and pitfalls specific to HRI and  ...  The results are discussed with a special focus on the interplay between dialog and task modeling on robots.  ...  Center with financial support of the Federal Ministry of Economics and Technology due to a resolution of the German Bundestag by the support code 50 RA 1023.  ... 
doi:10.1609/aimag.v32i4.2382 fatcat:ygndptzy6ne7fj7ls6ouqyw6xm

A multifaceted approach to investigating pre-task planning effects on paired oral test performance

Ryo Nitta, Fumiyo Nakatsuhara
2014 Language Testing  
Despite the growing popularity of paired format speaking assessments, the effects of pre-task planning time on performance in these formats are not yet well understood.  ...  Using a multifaceted approach including analysis to extend the process of performance, the aim of this paper is to investigate the effect of pre-task planning in a paired format.  ...  In contrast, the whole conversation in dialogic tasks is co-constructed as a consequence of iterative language exchange processes.  ... 
doi:10.1177/0265532213514401 fatcat:pjpublt53rdxddj7tvkdz3yij4

Requirements for an Architecture for Embodied Conversational Characters [chapter]

J. Cassell, T. Bickmore, L. Campbell, K. Chang, H. Vilhjálmsson, H. Yan
1999 Eurographics  
of human face-toface conversation.  ...  We then present an architecture which meets these requirements and an initial conversational character that we have developed who is capable of increasingly sophisticated multimodal input and output in  ...  conversational behaviors, and is capable of producing regulatory behaviors to To appear in Computer Animation and Simulation '99 (Eurographics Series).  ... 
doi:10.1007/978-3-7091-6423-5_11 fatcat:i5x5pfndbngproyxcx2s7j6f3m

Survey on Evaluation Methods for Dialogue Systems [article]

Jan Deriu, Alvaro Rodrigo, Arantxa Otegi, Guillermo Echegoyen, Sophie Rosset, Eneko Agirre, Mark Cieliebak
2019 arXiv   pre-print
For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems).  ...  In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process.  ...  We would also like to thank our anonymous reviewers for their valuable reviews that helped improve the quality of this survey.  ... 
arXiv:1905.04071v1 fatcat:kyeepr7zpzgivhqdkjzfpskv3i

Conversational Search – A Report from Dagstuhl Seminar 19461 [article]

Avishek Anand, Lawrence Cavedon, Matthias Hagen, Hideo Joho, Mark Sanderson, Benno Stein
2020 arXiv   pre-print
Systems were invited to share the latest development in the area of Conversational Search and discuss its research agenda and future directions.  ...  The ideas and findings presented in this report should serve as one of the main sources for diverse research programs on Conversational Search.  ...  Two examples of relevant research are [1] and [2]. On the basis of these results, some specific challenges to the design of conversational search systems are identified.  ... 
arXiv:2005.08658v1 fatcat:ekkylrysezfkfcwkuk5ynrcwki

Conversational Search (Dagstuhl Seminar 19461)

Avishek Anand, Lawrence Cavedon, Hideo Joho, Mark Sanderson, Benno Stein
2020 Dagstuhl Reports  
Systems were invited to share the latest development in the area of Conversational Search and discuss its research agenda and future directions.  ...  The ideas and findings presented in this report should serve as one of the main sources for diverse research programs on Conversational Search.  ...  We also thank the staff of Schloss Dagstuhl for providing a great venue for a successful seminar. The organisers were in part supported by JSPS KAKENHI Grant Number 19H04418.  ... 
doi:10.4230/dagrep.9.11.34 dblp:journals/dagstuhl-reports/AnandCJSS19 fatcat:ctqyitsfifcbbecio5dnx2i62y

'It's just like you talk to a friend' relational agents for older adults

Timothy W. Bickmore, Lisa Caruso, Kerri Clough-Gorr, Tim Heeren
2005 Interacting with computers  
Dialog was scripted using augmented transition networks to provide variability in conversational content on every day of the intervention to keep users engaged.  ...  Such agents are hypothesized to be effective in applications in which human-human relationships are crucial to task outcomes, such as in health care, counseling, and education.  ...  Thanks to Ann McDonough, RN, for her help in recruiting subjects from the GAP clinic.  ... 
doi:10.1016/j.intcom.2005.09.002 fatcat:jaowfdpufjcwheq7zhk7z5mdbm

Speech Repairs, Intonational Boundaries and Discourse Markers: Modeling Speakers' Utterances in Spoken Dialog [article]

Peter A. Heeman
1997 arXiv   pre-print
In fact, the identification of the intonational phrase endings, discourse markers, and resolution of the speech repairs allows the speech recognizer to model the speaker's utterances, rather than simply  ...  In this thesis, we present a statistical language model for resolving speech repairs, intonational boundaries and discourse markers.  ...  Chapter 3 describes the Trains corpus, which is a corpus of human-human task oriented dialogs set in a limited domain.  ... 
arXiv:cmp-lg/9712009v1 fatcat:c7jnyvlaczbolc2tq5gpzqgypq

Metrics for Evaluating Dialogue Strategies in a Spoken Language System [article]

Morena Danieli, Elisabetta Gerbino
1996 arXiv   pre-print
In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system.  ...  We report evaluation data from several experiments, and we compare two different approaches to dialogue repair strategies using the set of metrics we argue for.  ...  The DM also implements many recovery strategies in order to allow completion of the task, even in case of lower level errors.  ... 
arXiv:cmp-lg/9612003v1 fatcat:cjaibzm7nbg2nif5ik3g23way4


Dragoș Datcu, Leon Rothkrantz
2017 Acta Polytechnica CTU Proceedings  
The key aspect of the research relies on investigating novel interfaces that help building situational awareness and emotional awareness, to enable affect-driven remote collaboration in AR for car driving  ...  Augmented Reality (AR) is the technology that enables virtual images to be overlaid on views of the real world.  ...  • How to store, transfer and represent audio-video data and affect data, in a multi-user secure environment, with robustness to network breakdowns?  ... 
doi:10.14311/app.2017.12.0013 fatcat:vwdy6ndqjbdapkbmipf6h4tlmy

Modeling and simulating human teamwork behaviors using intelligent agents

Xiaocong Fan, John Yen
2004 Physics of Life Reviews  
Among researchers in multi-agent systems there has been growing interest in using intelligent agents to model and simulate human teamwork behaviors.  ...  This article presents an extensive, but not exhaustive, list of work in the field, where the taxonomy is organized along two main dimensions: team social structure and social behaviors.  ...  ] for tracking shifts in the task and conversational context).  ... 
doi:10.1016/j.plrev.2004.10.001 fatcat:pek4lz5ubnhrnbga5jztgx4gpi
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