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Modeling Relevant Legal Information for Consumer Disputes [chapter]

Cristiana Santos, Víctor Rodriguez-Doncel, Pompeu Casanovas, Leon van der Torre
2016 Lecture Notes in Computer Science  
The Ontology of Relevant Legal Information in Consumer Disputes (ric) is the domain-independent ontology modeling this relevant legal information comprising rights, their requisites, exceptions, constraints  ...  Accessing relevant legal information found in text excerpts from heterogeneous sources is essential to the decision making process in consumer disputes.  ...  The Relevant Legal Information for Consumer Disputes (RIC) Ontology.  ... 
doi:10.1007/978-3-319-44159-7_11 fatcat:isapocsdqnc43o4w26py45xxf4

The Institutional Guarantee of Internet Financial Consumer's Security Right

Jing ZHANG, Wei-Yuan GAO
2017 DEStech Transactions on Social Science Education and Human Science  
The frequent occurrence of network consumer security event indicates that the legal protection system of Internet financial consumer's security right needs to be improved.  ...  because the Internet financial is still in its infancy stage, the unstable factor of network transaction itself is particularly severe and the legislation system falls behind, all of which leads that consumers  ...  is difficult to obtain the relevant information of the goods provider.  ... 
doi:10.12783/dtssehs/mess2017/12221 fatcat:looyvn5o7bg3rmyciobrwpzwwe

How Many 'Clicks' Does it Take? Finding Price Information on New Zealand Lawyers' Websites

Louisa Choe
2021 Law review  
The current law does not incentivise providers within the legal services market to communicate price information to consumers searching for a provider.  ...  Consumers in New Zealand face a high search cost when looking for prices and deciding on a legal service provider.  ...  Importantly, this should include a requirement for providers to publish relevant information about the prices consumers are likely to pay for legal services.  ... 
doi:10.26686/vuwlr.v52i3.7329 fatcat:bjlevip4frhzjmgeocbr3hl7m4

Quantification of Variables of the Information Model for Resolving Maritime Disputes through Arbitration

Viducic Vinko, Pivcevic Daniela
2014 Procedia Engineering  
in resolving maritime disputes, to encourage the parties to settle maritime disputes in this way, and to determine and quantify the values of the most relevant variables of the information model for resolving  ...  Quantification of the values of the main variables of the information model for the period 2008-2018 proves that it is more beneficial to the parties involved in maritime issues to settle their disputes  ...  Introduction The research has determined the most relevant variables of the information model for resolving maritime disputes by means of arbitration versus state courts through the period 2008-2018: The  ... 
doi:10.1016/j.proeng.2014.02.228 fatcat:pewwphjkdvh53dyweemsjztxeu

A best practice model for e-consumer protection

Dan Svantesson, Roger Clarke
2010 Computer Law and Security Review  
The authors are in the process of applying the model. 15 We hope that it will be used by others as well, to spark and guide law reform leading to better consumer protection regulation in the context of  ...  Such information must be relevant, accurate, comprehensive and accessible. A jurisdiction with useful consumer protection will ensure that consumers have access to such information.  ...  In such contexts, the model represents a basis for the design of consumer protection laws.  ... 
doi:10.1016/j.clsr.2009.11.006 fatcat:pgsh2ixy3rf2rnocp235tnodue

In the Procedural Surroundings of Consumer Protection: Online Dispute Resolution, the Adversarial Principle, and Tendencies toward Settlement

Erik Björling
2019 Masaryk University Journal of Law and Technology  
The article builds on a pluralistic perspective on law and the understanding that legal research must take into account the procedural and institutional landscape where legal rights are enforced.  ...  In relation to online dispute resolution (ODR), two procedural mechanisms, namely the adversarial principle and the tendency toward settlements, are studied and discussed.  ...  Consumer Disputes (Allmänna reklamationsnämnden, ARN) NATIONAL BOARD FOR CONSUMER DISPUTES (ARN) The Swedish ODR entity National Board for Consumer Disputes (ARN) has the manifest task of trying  ... 
doi:10.5817/mujlt2019-2-7 fatcat:qxwyjdsbsfagznxzwxzm2g6e6a

Application of Online Arbitration in the World and In Vietnam

Phuong Hoa Le, Thi Thu Ha Pham, Thi Thu Huyen Tran
2020 Zenodo  
Thus, in Vietnam, in the context of rapidly developing e-commerce, leading to increased complaints disputes, online arbitration can be considered as a future for dispute resolution.  ...  The study summarizes the experience of online arbitration application of developed countries and developing countries similar to Vietnam on the basis of analyzing the characteristics of this type of dispute  ...  About the legal basis framework Vietnam has applied the New York Convention 1958, the Model Law on Electronic Commerce in 1996 and the Model Law on Electronic Signatures (2001) .  ... 
doi:10.5281/zenodo.4991002 fatcat:nx73quohzracbhjd7cmrvu6dry

Supplemental_Materials – Supplemental material for Influence of intrinsic motivations on the continuity of scientific knowledge contribution to online knowledge-sharing platforms

Lun Zhang, Yi Han, Jin-Lian Zhou, Yu-Sen Liu, Ye Wu
2020 Figshare  
Supplemental material, Supplemental_Materials for Influence of intrinsic motivations on the continuity of scientific knowledge contribution to online knowledge-sharing platforms by Lun Zhang, Yi Han, Jin-Lian  ...  Consumers must accept relevant prompts from financial websites when purchasing related financial products or services.  ...  When a dispute occurs, the electronic transaction information of the contract parties stored on this platform is directly submitted to the local arbitration committee after being authorized by the relevant  ... 
doi:10.25384/sage.13238175.v1 fatcat:kcn7rzwylfgdpjzuyagk5u3n7a

Consumer ADR: The Albanian experience in transposing EU Directive 2013/11
ADR u pravu potrošača - iskustvo Albanije u prenošenju EU direktive 2013/11 u nacionalno zakonodavstvo

Nada Dollani
2019 Revija Kopaonicke skole prirodnog prava  
The consumer protection has been of paramount importance for the EU institutions with the final aim of strengthening the EU single market.  ...  After settling the substantial law with regard to consumer rights, a stronger need for guaranteeing and enforcing those rights is observed.  ...  the relevant consumer claims.  ... 
doi:10.5937/rkspp1901197d fatcat:vukzixthpfcarpzxxn4inbem4y

Because 'Yes' Actually Means 'No': A Personalized Prescriptive to Reactualize Informed Consent in Dispute Resolution

Elayne E. Greenberg
2017 Social Science Research Network  
The information is often drafted by and for the legal/ADR audience.  ...  For example, the Consumer F in the context of consumer contracts, believing consumers were unable to make an informed decision at the moment they signed their contract . . .  ... 
doi:10.2139/ssrn.2950020 fatcat:rrgyyw4vtnfr5oiz6grgojwvse

Towards an Effective Legal Framework for Online Dispute Resolution in E-commerce Transactions: Trends, Traditions and Transitions

Sodiq O. Omoola, Umar A Oseni
2016 IIUM Law Journal  
The need for convergence of best practices in Alternative Dispute Resolution (ADR) and Information and Communication Technology (ICT) cannot be overemphasised in an increasingly digitalised world.  ...  This article analyses the approaches to ODR legislations for consumer protection in selected jurisdictions.  ...  This will lay the foundation for appropriate model, which can be suited for consumer disputes.  ... 
doi:10.31436/iiumlj.v24i1.236 fatcat:tg4bkulnvvhllaz3ukfghhxyaa

Consumer Dispute Resolution Goes Online: Reflections on the Evolution of European Law for Out-of-Court Redress

Pablo Cortés, Arno R. Lodder
2014 Maastricht Journal of European and Comparative Law  
In this paper we discuss if and to what extent the 2013 EU Regulation on consumer online dispute resolution (ODR) in tandem with the EU Directive on consumer alternative dispute resolution (ADR) is likely  ...  to fi nally fulfi l the expectations of ODR that policy makers and academics have had for many years.  ...  Under the new law traders will be legally obliged to inform consumers about the ADR entities that are competent to deal with potential disputes -this means that traders must inform consumers when they  ... 
doi:10.1177/1023263x1402100102 fatcat:ydttb6vpvrbzrpd666nq6ode6i

The Regulation of Online Dispute Resolution: Effectiveness of Online Consumer Protection Guidelines

Kananke Chinthaka Liyanage
2013 Deakin Law Review  
commerce disputes.  ...  In addition, the viability of the regulatory approaches of these instruments is explored in the context of online consumer arbitration used for the resolution of cross-border business-to-consumer electronic  ...  For example, they require business to provide 'accurate and easily accessible information' about 'the relevant codes of practice of any relevant self-regulatory scheme' to consumers.  ... 
doi:10.21153/dlr2012vol17no2art78 fatcat:xup65c3svzew7eid53frjhdglu

Consumer Dispute Settlement: A Comparative Study on Indonesian and Malaysian Law

Norma Sari
2018 Padjadjaran: Jurnal Ilmu Hukum  
Consumer dispute settlement becomes an important instrument for protecting consumers.  ...  Comparing the consumer dispute settlement law in Indonesia and Malaysia, each institution and mechanism has advantages and disadvantages to consider for betterment in the future.  ...  Governments should establish or maintain legal and/or administrative measures to enable consumers or, as appropriate, relevant organizations to obtain redress through formal or informal procedures that  ... 
doi:10.22304/pjih.v5n1.a6 fatcat:rgyd5he2lzfttpycf3yj3pkt5a

Page 40 of Florida Bar Journal Vol. 54, Issue 1 [page]

1980 Florida Bar Journal  
Procedurally, the legal system has relied on traditional methods of resolution that no longer reflect the needs of consumers.’’** In developing a model for an alternative dispute resolution mechanism,  ...  Rather than fostering a governmental attitude of paternalism toward consumers, these statutes, in large part, provide the consuming public with relevant information regarding rights and liabilities associated  ... 
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