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Sociotechnical approaches to workplace safety: Research needs and opportunities

Michelle M. Robertson, Lawrence J. Hettinger, Patrick E. Waterson, Y. Ian Noy, Marvin J. Dainoff, Nancy G. Leveson, Pascale Carayon, Theodore K. Courtney
2015 Ergonomics  
with sociotechnical systems and safety.  ...  attributes of safe and unsafe systems and (6) potential future research directions for sociotechnical systems research.  ...  Acknowledgements The authors wish to express their appreciation to Margaret Rothwell for her expert assistance in the preparation and production of this manuscript.  ... 
doi:10.1080/00140139.2015.1011241 pmid:25728246 pmcid:PMC4647649 fatcat:53ab5445qzdbtieenbmcxb4vpm

Modelling and simulation of complex sociotechnical systems: envisioning and analysing work environments

Lawrence J. Hettinger, Alex Kirlik, Yang Miang Goh, Peter Buckle
2015 Ergonomics  
This article describes the potential advantages of computer-based models and simulations for understanding factors that impact sociotechnical system design and operation, particularly with respect to process  ...  and occupational safety.  ...  Ian Hamilton for their very helpful comments on earlier versions of this manuscript. Sincere thanks also to Margaret Rothwell for her invaluable editing assistance.  ... 
doi:10.1080/00140139.2015.1008586 pmid:25761227 pmcid:PMC4647651 fatcat:onqehqo5hzajtolq43jcv4tikq

Advancing a sociotechnical systems approach to workplace safety – developing the conceptual framework

Pascale Carayon, Peter Hancock, Nancy Leveson, Ian Noy, Laerte Sznelwar, Geert van Hootegem
2015 Ergonomics  
From the literature on sociotechnical systems, complex systems and safety, we develop a sociotechnical model of workplace safety with concentric layers of the work system, socio-organisational context  ...  Here, we advocate a sociotechnical systems approach that describes the complex multi-level system factors that contribute to workplace safety.  ...  Appreciation is also extended to Margaret Rothwell for her editorial assistance.  ... 
doi:10.1080/00140139.2015.1015623 pmid:25831959 pmcid:PMC4647652 fatcat:q2zmo2g42feufgye4c7qvgotyy

Advanced interaction media in nuclear power plant control rooms

Lucas Stephane
2012 Work : A journal of Prevention, Assesment and rehabilitation  
In NPP MCR, digitalization was implemented gradually, analog and digital systems still coexisting for the two main systems related to safety -Safety Instruments and Control System (SICS) and Process Instruments  ...  This paper proposes a Safety-Centric approach for gathering the Design Rationale needed in the specification of such novel AIM concepts as well as their evaluation through user tests.  ...  The overall work performed within the scope of this research is to exploring safety related novel concepts for Instruments and Controls (I&C) in the NPP MCR.  ... 
doi:10.3233/wor-2012-0034-4537 fatcat:2tf5xjzczbe27oy4gsrjvnk2dm

Human factors of complex sociotechnical systems

Pascale Carayon
2006 Applied Ergonomics  
The design of sociotechnical systems in collaboration with both the workers in the systems and the customers requires increasing attention not only to the design and implementation of systems, but also  ...  other disciplines that provide either expertise regarding the domain of application or expertise in concepts that can enrich the system design.  ...  Acknowledgments The research in the domains of healthcare/patient safety and computer security conducted by the author and her research team is funded by the Agency for Healthcare Research  ... 
doi:10.1016/j.apergo.2006.04.011 pmid:16756937 fatcat:dsvvni5qjnhubbfdlcbhbz6hfm

Sociotechnical attributes of safe and unsafe work systems

Brian M. Kleiner, Lawrence J. Hettinger, David M. DeJoy, Yuang-Hsiang Huang, Peter E.D. Love
2015 Ergonomics  
We contrast these perspectives with historical precedents such as system safety and traditional human factors and ergonomics, and describe potential future directions for their application in research  ...  We discuss three current approaches to the analysis and design of complex sociotechnical systems: human-systems integration, macroergonomics and safety climate.  ...  Sincere thanks also to Margaret Rothwell for her invaluable editing assistance. Disclosure statement No potential conflict of interest was reported by the authors. Notes  ... 
doi:10.1080/00140139.2015.1009175 pmid:25909756 pmcid:PMC4566878 fatcat:cueqf2ktbrdphbvegednvy2c7m

Editorial: emerging issues in sociotechnical systems thinking and workplace safety

Y. Ian Noy, Lawrence J. Hettinger, Marvin J. Dainoff, Pascale Carayon, Nancy G. Leveson, Michelle M. Robertson, Theodore K. Courtney
2015 Ergonomics  
In response, the Hopkinton Conference on Sociotechnical Systems and Safety was organised to assess the current state of knowledge in the area and to identify research priorities.  ...  These papers, presented in this special issue, cover topics ranging from the identification of key concepts and definitions to sociotechnical characteristics of safe and unsafe organisations.  ...  However, accidents within complex sociotechnical systems are more often a function of unforeseen or poorly understood interactions between system components.  ... 
doi:10.1080/00140139.2014.1001445 pmid:25819595 pmcid:PMC4647650 fatcat:vpdbg77btfbk7fkpqqvg47danq

Systems Thinking Accident Analysis Models: A Systematic Review for Sustainable Safety Management

Mahdieh Delikhoon, Esmaeil Zarei, Osiris Valdez Banda, Mohammad Faridan, Ehsanollah Habibi
2022 Sustainability  
Applying the safety II and III concepts and their approaches in the system can also progress their safety levels.  ...  , as well as the main research flows; (ii) to examine the standalone and hybrid applications for modeling the leading factors of the accident and the behavior of sociotechnical systems; (iii) to highlight  ...  From this perspective, the three concepts of safety (i.e., safety-I, II and III) in relation to accident analysis models are discussed in the following.  ... 
doi:10.3390/su14105869 fatcat:vx2grphwcjhd7pagsfanalncwq

Axes for Sociotechnical Inquiry in AI Research

Sarah Dean, Thomas Krendl Gilbert, Nathan Lambert, Tom Zick
2021 IEEE Transactions on Technology and Society  
In this paper, we propose four directions for inquiry into new and evolving areas of technological development: value--what progress and direction does a field promote, optimization--how the defined system  ...  within a problem formulation relates to broader dynamics, consensus--how agreement is achieved and who is included in building it, and failure--what methods are pursued when the problem specification  ...  ACKNOWLEDGMENTS The authors would like to thank McKane Andrus for his comments and feedback on an earlier version of this paper and the Center for Long-Term Cybersecurity for funding.  ... 
doi:10.1109/tts.2021.3074097 fatcat:pyqsbrfxxfg5xldocfrver6tyu

Resilience Engineering for Sociotechnical Safety Management [chapter]

Riccardo Patriarca
2021 Multisystemic Resilience  
Modern societies call for a reconsideration of risk and safety, in light of the increasing complexity of human-made systems.  ...  Resilience engineering aims to provide support means for ensuring that systems can sustain required operations under both expected and unexpected conditions.  ...  Modern sociotechnical systems are inherently complex and require innovative management approaches. 2.  ... 
doi:10.1093/oso/9780190095888.003.0025 fatcat:ch6gwlpzg5aqdabad7kgwu2yuq

Exploring the sociotechnical intersection of patient safety and electronic health record implementation

Derek W Meeks, Amirhossein Takian, Dean F Sittig, Hardeep Singh, Nick Barber
2014 JAMIA Journal of the American Medical Informatics Association  
Discussion We demonstrate the face validity of two models for understanding the sociotechnical aspects of safe EHR implementation and the complex interactions of technology within a healthcare system evolving  ...  Conclusions Using sociotechnical models, including those presented in this paper, may be beneficial to help stakeholders understand, synthesize, and anticipate risks at the intersection of patient safety  ...  Smith, PhD, for his contribution to the systems analysis approach.  ... 
doi:10.1136/amiajnl-2013-001762 pmid:24052536 pmcid:PMC3957388 fatcat:xyyivgbvxbcg5cvdbmr6xane6e

Sociotechnical Trust: An Architectural Approach [chapter]

Amit K. Chopra, Elda Paja, Paolo Giorgini
2011 Lecture Notes in Computer Science  
Current approaches in sociotechnical systems consider trust to be either cognitive-referring to actors' mental models of each other-or technicalreferring to an actor's trust of a technical artifact.  ...  Our principal claim is that sociotechnical systems are essentially specified in terms of architectural trust.  ...  One of the key challenges in software engineering is coming up with the right abstractions for modeling sociotechnical systems.  ... 
doi:10.1007/978-3-642-24606-7_9 fatcat:ejuaozzrhzhmxbdyuahftgbzda

Hard Choices in Artificial Intelligence [article]

Roel Dobbe, Thomas Krendl Gilbert, Yonatan Mintz
2021 arXiv   pre-print
In this paper, we examine the vagueness in debates about the safety and ethical behavior of AI systems.  ...  However, the criteria for identifying and diagnosing safety risks in complex social contexts remain unclear and contested.  ...  Gilbert is funded by the Center for Human-Compatible AI as well as a Newcombe Fellowship.  ... 
arXiv:2106.11022v1 fatcat:2sl7xaaq4vgvzn74x7c6jcos54

Markers and Patterns of Organizational Resilience for Risk Analysis

A. De Galizia, C. Simon, P. Weber, B. Iung, C. Duval, E. Serdet
2016 IFAC-PapersOnLine  
In recent years, the concept of resilience has been introduced in risk analysis and some approaches have been proposed as an alternative (or a complement) to the conventional safetyassessmentfor sociotechnical  ...  systems.  ...  Actually, safety assessment of a sociotechnical system requires a deeper understanding (Back, et al., 2008) .  ... 
doi:10.1016/j.ifacol.2016.10.609 fatcat:xny5nd7kcbchnow2jz6j2bnzfy

Culture and the Safety of Complex Automated Sociotechnical Systems

Allan Hodgson, Carys E. Siemieniuch, Ella-Mae Hubbard
2013 IEEE Transactions on Human-Machine Systems  
ACKNOWLEDGMENT Research data for this paper is available on request from A. Hodgson.  ...  In terms of Reason's "Safety Space" model [74] , flight automation systems are moving rapidly in the direction of increasing vulnerability, as are other complex sociotechnical systems, for example, nuclear  ...  For more information, see (e.g., for sociotechnical system safety) may require periodic reinforcement via training and realistic exercises in order inculcate  ... 
doi:10.1109/thms.2013.2285048 fatcat:lf4p236pvffhpmnraawprvf6um
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