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Mental Health Assessment for the Chatbots [article]

Yong Shan, Jinchao Zhang, Zekang Li, Yang Feng, Jie Zhou
2022 arXiv   pre-print
In this paper, we establish several mental health assessment dimensions for chatbots (depression, anxiety, alcohol addiction, empathy) and introduce the questionnaire-based mental health assessment methods  ...  We conduct assessments on some well-known open-domain chatbots and find that there are severe mental health issues for all these chatbots.  ...  Conclusion In this paper, we focus on the mental health assessment for chatbots.  ... 
arXiv:2201.05382v1 fatcat:7rdsdoy6ubdaznzugnouey42ke

An overview of the features of chatbots in mental health: A scoping review

Alaa A Abd-alrazaq, Mohannad Alajlani, Ali Abdallah Alalwan, Bridgette M Bewick, Peter Gardner, Mowafa Househ
2019 International Journal of Medical Informatics  
Chatbots have the potential to be useful tools for individuals with mental disorders, especially those who are reluctant to seek mental health advice due to stigmatization.  ...  While numerous studies have been conducted about using chatbots for mental health, there is a need to systematically bring this evidence together in order to inform mental health providers and potential  ...  Acknowledgements The authors would like to thank Jon Bandola and Zeineb Safi for his help in providing some thoughts about the introduction and data extraction.  ... 
doi:10.1016/j.ijmedinf.2019.103978 pmid:31622850 fatcat:d7s2blhhirh3ndtee57cuvndga

The effectiveness and safety of using chatbots in mental health: A systematic review and meta-analysis (Preprint)

Alaa Ali Abd-Alrazaq, Asma Rababeh, Mohannad Alajlani, Bridgette M Bewick, Mowafa Househ
2019 Journal of Medical Internet Research  
Only two studies assessed the safety of chatbots and concluded that they are safe in mental health, as no adverse events or harms were reported. Chatbots have the potential to improve mental health.  ...  While numerous studies have assessed the effectiveness and safety of using chatbots in mental health, no reviews have pooled the results of those studies.  ...  The project title is "A Personalized and Intelligent Digital Mental Health Platform for Qatar and the Arab world".  ... 
doi:10.2196/16021 pmid:32673216 fatcat:cyzmfuxyefc33mtjjjcwpf7mly

Patients' perceptions and opinions about mental health chatbots: A scoping review (Preprint)

Alaa A Abd-Alrazaq, Mohannad Alajlani, Nashva Ali, Kerstin Denecke, Bridgette M Bewick, Mowafa Househ
2020 Journal of Medical Internet Research  
Many studies have been conducted to assess the perceptions and opinions of patients about mental health chatbots.  ...  Chatbots have been used in the last decade to improve access to mental health care services. Perceptions and opinions of patients influence the adoption of chatbots for health care.  ...  The project title is A Personalized and Intelligent Digital Mental Health Platform for Qatar and the Arab world.  ... 
doi:10.2196/17828 pmid:33439133 fatcat:c7b2bblgynh6xnb5dez5ci5ppa

Can Chatbots Help Support a Person's Mental Health? Perceptions and Views from Mental Healthcare Professionals and Experts

Colm Sweeney, Courtney Potts, Edel Ennis, Raymond Bond, Maurice D. Mulvenna, Siobhan O'neill, Martin Malcolm, Lauri Kuosmanen, Catrine Kostenius, Alex Vakaloudis, Gavin Mcconvey, Robin Turkington (+5 others)
2021 ACM Transactions on Computing for Healthcare  
The objective of this study was to understand the attitudes of professionals who work in mental health regarding the use of conversational user interfaces, or chatbots, to support people's mental health  ...  Even though the level of personal experience with chatbots among professionals and experts in mental health has been quite low, this study shows that where they have been used, the experience has been  ...  Acknowledgements The authors would like to thank all the clients, participants, project  ... 
doi:10.1145/3453175 fatcat:tuvgpa4fmnavximgvnnm32zbi4

Towards a chatbot for digital counselling

Gillian Cameron, David Cameron, Gavin Megaw, Raymond Bond, Maurice Mulvenna, Dr Siobhan O' Neill, Cherie Armour, Michael McTear
2017 HCI 2017  
This chatbot will be further developed and incorporated into a full web based programme for mental health in the workplace.  ...  The aim of this paper is to outline the design of a chatbot to be used within mental health counselling. One of the main causes of the burden of disease worldwide is mental health problems.  ...  for the assessment of trauma.  ... 
doi:10.14236/ewic/hci2017.24 dblp:conf/bcshci/CameronCMBMOAM17 fatcat:3qtvk566bfde3of2nbgtzjv2ru

Development of NLP-Integrated Intelligent Web System for E-Mental Health

Abid Hassan, M. D. Iftekhar Ali, Rifat Ahammed, Sami Bourouis, Mohammad Monirujjaman Khan, Osamah Ibrahim Khalaf
2021 Computational and Mathematical Methods in Medicine  
The system is a web platform where mental health seekers can register and use functionalities like NLP-based chatbot for personality assessment, chatting with like-minded people, and one-to-one video conferencing  ...  The system has a documentation facility to analyze the mental health condition over time. The web platform is built using React.js for the frontend and Express.js for the backend.  ...  Acknowledgments The authors are thankful for the support from the Taif University Researchers Supporting Project (TURSP-2020/26), Taif University, Taif, Saudi Arabia.  ... 
doi:10.1155/2021/1546343 pmid:34938348 pmcid:PMC8687775 fatcat:bbcwgshhpjfmxeubdwptazbtl4

Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape

Aditya Nrusimha Vaidyam, Hannah Wisniewski, John David Halamka, Matcheri S. Kashavan, John Blake Torous
2019 Canadian journal of psychiatry  
The aim of this review was to explore the current evidence for conversational agents or chatbots in the field of psychiatry and their role in screening, diagnosis, and treatment of mental illnesses.  ...  Regardless, early evidence shows that with the proper approach and research, the mental health field could use conversational agents in psychiatric treatment.  ...  Funding The author(s) received no financial support for the research, authorship, and/or publication of this article. ORCID iD Aditya Nrusimha Vaidyam, BS https://orcid.org/0000-0002-2900-4561  ... 
doi:10.1177/0706743719828977 pmid:30897957 pmcid:PMC6610568 fatcat:pzxhczej3zcu7oy5wdhif5ac5a

Chatbots as conversational healthcare services [article]

Mlađan Jovanović, Marcos Baez, Fabio Casati
2020 arXiv   pre-print
Chatbots are emerging as a promising platform for accessing and delivering healthcare services.  ...  The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis, and treatment services.  ...  Improving error management is the emerging requirement for health chatbots.  ... 
arXiv:2011.03969v1 fatcat:x356sbmyr5aypngqchenww3aoq

Artificial intelligence and mobile apps for mental healthcare: a social informatics perspective

Alyson Gamble
2020 Aslib Journal of Information Management  
or other mental health clinician.  ...  study adds to a small but growing body of information science research into the role of AI in the support of mental health.  ...  Methods A scoping literature review of mobile e-health tools for mental health support, with a focus on chatbots for mental health, was conducted from the period of January through April 2019.  ... 
doi:10.1108/ajim-11-2019-0316 fatcat:sonevagrrfh6fjyh7fc357v2oe

The Next Generation: Chatbots in Clinical Psychology and Psychotherapy to Foster Mental Health – A Scoping Review

Eileen Bendig, Benjamin Erb, Lea Schulze-Thuesing, Harald Baumeister
2019 Verhaltenstherapie (Basel)  
The aim of this review is to conceptualize the scope and to work out the current state of the art of chatbots fostering mental health.  ...  Methods: The present article is a scoping review on chatbots in clinical psychology and psychotherapy. Studies that utilized chatbots to foster mental health were included.  ...  Funding Sources There were no sources of funding for this study. Author Contributions The  ... 
doi:10.1159/000501812 fatcat:d7pvpaqvynb7fblmkdm5lozaoe

Healthcare ex Machina: Are conversational agents ready for prime time in oncology?

Jean-Emmanuel Bibault, Benjamin Chaix, Pierre Nectoux, Benoît Brouard
2019 Clinical and Translational Radiation Oncology  
In healthcare, chatbots can create bidirectional information exchange with patients, which could be leveraged for follow-up, screening, treatment adherence or data-collection.  ...  They are often used for user-friendly customer-service triaging.  ...  of Health Literacy and the Short Portable Mental Status Questionnaire (SPMSQ) for cognitive impairment.  ... 
doi:10.1016/j.ctro.2019.04.002 pmid:31008379 pmcid:PMC6454131 fatcat:auzyy5cin5gixllr7sdpnf4lqu

Can Your Phone Be Your Therapist? Young People's Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support

Kira Kretzschmar, Holly Tyroll, Gabriela Pavarini, Arianna Manzini, Ilina Singh
2019 Biomedical Informatics Insights  
In this article, we discuss, from a young person's perspective, the strengths and limitations of using chatbots in mental health support.  ...  Over the last decade, there has been an explosion of digital interventions that aim to either supplement or replace face-to-face mental health services.  ...  The ideas presented here were based on group discussions held as part of a project on the pros and cons of mental health chatbots, led by BBC Tomorrow's World in partnership with the Wellcome Trust (available  ... 
doi:10.1177/1178222619829083 pmid:30858710 pmcid:PMC6402067 fatcat:s3ad3zdasfcldomipoa3mflvqi

Improving body image at scale among Brazilian adolescents: study protocol for the co-creation and randomised trial evaluation of a chatbot intervention

E. L. Matheson, H. G. Smith, A. C. S. Amaral, J. F. F. Meireles, M. C. Almeida, G. Mora, C. Leon, G. Gertner, N. Ferrario, L. Suarez Battan, J. Linardon, M. Fuller-Tyszkiewicz (+1 others)
2021 BMC Public Health  
Chatbot technology (i.e., software that mimics written or spoken human speech) offers an innovative method to increase the scalability of mental health interventions for adolescents.  ...  Primary outcomes will assess the immediate and short-term impact of the chatbot on state- and trait-based body image, respectively.  ...  Third, we thank the entire Talk2U team for building the chatbot, including the narrative design, the audio-visual production and translation of the intervention techniques.  ... 
doi:10.1186/s12889-021-12129-1 pmid:34801002 pmcid:PMC8605542 fatcat:3x3c4e6hajfffp6ssy5cpps4q4

Preliminary Evaluation of the Engagement and Effectiveness of a Mental Health Chatbot

Kate Daley, Ines Hungerbuehler, Kate Cavanagh, Heloísa Garcia Claro, Paul Alan Swinton, Michael Kapps
2020 Frontiers in Digital Health  
Increased engagement resulted in improved post-intervention values for anxiety and depression.Conclusion: This study highlights a chatbot's potential to reduce mental health symptoms in the general population  ...  Chatbots could offer a scalable solution, simulating human support at a lower cost.Objective: To complete a preliminary evaluation of engagement and effectiveness of Vitalk, a mental health chatbot, at  ...  This study seeks to explore if a mental health chatbot has the potential to be effective within Brazil.  ... 
doi:10.3389/fdgth.2020.576361 pmid:34713049 pmcid:PMC8521874 fatcat:63v5b3fupbak3eas4diuzsacgi
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