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Improving usability benchmarking for the eHealth domain: The development of the eHealth UsaBility Benchmarking instrument (HUBBI)

Marijke Broekhuis, Lex van Velsen, Justine Olawande Daramola
2022 PLoS ONE  
Likewise, in the work by Broekhuis et al.  ...  Usability ontology for eHealth (from Broekhuis et al. [15]). 1 Table 2 .  ... 
doi:10.1371/journal.pone.0262036 pmid:35176033 pmcid:PMC8853524 fatcat:jid47czbrbfi5g44lblevf25wa

Embodied Conversational Agents' Appearance for Health Assessment of Older Adults: An Explorative Study (Preprint)

Silke ter Stal, Marijke Broekhuis, Lex van Velsen, Hermie Hermens, Monique Tabak
2020 JMIR Human Factors  
Embodied conversational agents (ECAs) have great potential for health apps but are rarely investigated as part of such apps. To promote the uptake of health apps, we need to understand how the design of ECAs can influence the preferences, motivation, and behavior of users. This is one of the first studies that investigates how the appearance of an ECA implemented within a health app affects users' likeliness of following agent advice, their perception of agent characteristics, and their feeling
more » ... of rapport. In addition, we assessed usability and intention to use. The ECA was implemented within a frailty assessment app in which three health questionnaires were translated into agent dialogues. In a within-subject experiment, questionnaire dialogues were randomly offered by a young female agent or an older male agent. Participants were asked to think aloud during interaction. Afterward, they rated the likeliness of following the agent's advice, agent characteristics, rapport, usability, and intention to use and participated in a semistructured interview. A total of 20 older adults (72.2 [SD 3.5] years) participated. The older male agent was perceived as more authoritative than the young female agent (P=.03), but no other differences were found. The app scored high on usability (median 6.1) and intention to use (median 6.0). Participants indicated they did not see an added value of the agent to the health app. Agent age and gender little influence users' impressions after short interaction but remain important at first glance to lower the threshold to interact with the agent. Thus, it is important to take the design of ECAs into account when implementing them into health apps.
doi:10.2196/19987 pmid:32886068 pmcid:PMC7501582 fatcat:34je5kgdnnbqxacvyrngrimv7i

Contextual Health Information Behavior in the Daily Lives of People with Type 2 Diabetes: A Diary Study in Scotland

Marijke Broekhuis, Lex van Velsen, Dominic De Franco, Alison Pease, Hermie Hermens
2020 Health Communication  
Broekhuis http://orcid.org/0000-0003-4954-7640 Lex van Velsen http://orcid.org/0000-0003-0599-8706 Dominic De Franco http://orcid.org/0000-0001-6688-9525 Alison Pease http://orcid.org/0000-0003-1856-9599  ...  summary of their health 1 0 Unspecified Participants mentioned that they searched for, or encountered health information but did not specify the health topic or theme 0 2 Total 53 120 Marijke  ... 
doi:10.1080/10410236.2020.1837426 pmid:33135473 fatcat:fiisd57l4zhlzkmudndaf5qx6u

Tailoring Persuasive eHealth Strategies for Older Adults on the Basis of Personal Motivation: An Online Survey (Preprint)

Lex van Velsen, Marijke Broekhuis, Stephanie Jansen-Kosterink, Harm op den Akker
2018 Journal of Medical Internet Research  
Persuasive design, in which the aim is to change attitudes and behaviors by means of technology, is an important aspect of electronic health (eHealth) design. However, selecting the right persuasive feature for an individual is a delicate task and is likely to depend on individual characteristics. Personalization of the persuasive strategy in an eHealth intervention therefore seems to be a promising approach.
doi:10.2196/11759 pmid:31493323 pmcid:PMC6788334 fatcat:xjgf7n2txvelbal5bdm6ub3pcu

Designing a stakeholder-inclusive service model for an eHealth service to support older adults in an active and social life

Marijke Broekhuis, Marit Dekker-van Weering, Cheyenne Schuit, Stefan Schürz, Lex van Velsen
2021 BMC Health Services Research  
Background Service model design is slowly being recognized among eHealth developers as a valuable method for creating durable implementation strategies. Nonetheless, practical guidelines and case-studies that inform the community on how to design a service model for an eHealth innovation are lacking. This study describes the development of a service model for an eHealth service, titled 'SALSA', which intends to support older adults with a physically active and socially inclusive lifestyle.
more » ... ds The service model for the SALSA service was developed in eight consecutive rounds, using a mixed-methods approach. First, a stakeholder salience analysis was conducted to identify the most relevant stakeholders. In rounds 2–4, in-depth insights about implementation barriers, facilitators and workflow processes of these stakeholders were gathered. Rounds 5 and 6 were set up to optimize the service model and receive feedback from stakeholders. In rounds 7 and 8, we focused on future implementation and integrating the service model with the technical components of the eHealth service. Results While the initial goal was to create one digital platform for the eHealth service, the results of the service modelling showed how the needs of two important stakeholders, physiotherapists and sports trainers, were too different for integrating them in one platform. Therefore, the decision was made to create two platforms, one for preventive (senior sports activities) and one for curative (physical rehabilitation) purposes. Conclusions A service model shows the interplay between service model design, technical development and business modelling. The process of service modelling helps to align the interests of the different stakeholders to create support for future implementation of an eHealth service. This study provides clear documentation on how to conduct service model design processes which can enable future learning and kickstart new research. Our results show the potential that service model design has for service development and innovation in health care.
doi:10.1186/s12913-021-06597-9 fatcat:mi6fsynmzvarbppxnwano4g6ye

Why My Grandfather Finds Difficulty in using Ehealth: Differences in Usability Evaluations between Older Age Groups

Marijke Broekhuis, Lex van Velsen, Silke ter Stal, Jordi Weldink, Monique Tabak
2019 Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and e-Health  
Many studies emphasize the need for more in-depth analysis of how age-related barriers influence the user acceptance of eHealth. In this study, we elaborate on existing work in this field by identifying how age differences affect usability evaluations in eHealth. We examined how older adults between 55-64 years (n=10) evaluated the usability of a game-based eHealth application in comparison to adults of 65 years and older (n=19). A concurrent think aloud protocol and the System Usability Scale
more » ... SUS) were administered to 29 participants. Usability issues were elicited from the think aloud transcripts and benchmark scores were obtained from the SUS. We conducted both: (1) a statistical analysis on the amount of usability issues and SUS score; and (2) a thematic analysis of the usability issues. Our study found that the 55-64 age group encountered significantly fewer usability issues compared to the 65+ age group. Furthermore, the thematic analysis revealed that while both groups had similar problems regarding the 'Navigation & Structure' category of the game-based eHealth application, there was much variation in the other usability categories of 'Content & Information', 'Design & Presentation' and 'Other'. Our results can improve the development of eHealth that support healthy ageing. 48
doi:10.5220/0007680800480057 dblp:conf/ict4ageingwell/BroekhuisVSWT19 fatcat:yyrubqf3jndotgo7th4w6pveey

Patient Values Associated with an Exergame Supporting COPD Treatment

Kira Oberschmidt, Marijke Broekhuis, Christiane Grünloh
2022
Exercise games (exergames) can help COPD patients stay active and prevent exacerbation. When evaluating such exergames, patient values are an important variable to take into account. In this study, seven COPD patients used an exergame technology at the physiotherapist for six months. Their values regarding treatment and the exergames were identified in interviews. Values were very stable throughout the study, and closely interconnected. Personal Guidance and Independence were important values.
more » ... dditionally, patients sometimes held conflicting values that they prioritized differently at different times or based on specific events. As the study identified important values that appeared stable over a period of time, albeit with different prioritization, they are worth considering when designing new technology. However, values cannot be looked at in isolation because of the strong connection between values.
doi:10.3233/shti220573 pmid:35612193 fatcat:m44iwsjgyzelhohbg543s43gsu

Dubbel-voorzetselobjectconstructies? [chapter]

Hans Broekhuis
Patroon en argument  
Het is ook niet verwonderlijk dat beide heren het uitstekend met elkaar Haeseryn et al. (1997 Haeseryn et al. ( :1179 , Neeleman & Weerman (1999) , Broekhuis (2004) en Broekhuis e.a.  ...  De benoeming van de met-PP in (1b) als partnerobject is niet verenigbaar met de in Broekhuis (2004) De (b)-voorbeelden in (5) brengen ons direct op de in Broekhuis (2004) voorgestelde woordvolgordetest  ... 
doi:10.2307/j.ctt14jxsr0.10 fatcat:bv6k44wj6bhktnjd2pc32c7vce

On the syntactic nature of the Dutch prefix

2015 Linguistics in the Netherlands  
Second, we thank the audience at the TIN-dag 2015 for their fruitful comments -we are especially grateful to Marijke De Belder and Hans Broekhuis.  ... 
doi:10.1075/avt.32.04fen fatcat:xtc6yi4khbgird4lnnu22bkazq

Negatieverschijnselen revisited [chapter]

Marijke van der Wal, Gijsbert Rutten
Patroon en argument  
voornaamwoorden in koppelzinnen 63 Hendrik De Smet De integratie van Engelse leenwerkwoorden in het Nederlands 75 Georges De Schutter Een overzicht van PP-objecten en PP-complementen 89 Hans Broekhuis  ...  Daarvoor willen we van harte de volgende subsidieverstrekkers bedanken: de opleiding Taal I n een klassiek artikel uit 1979 hebben Joop van der Horst en Marijke van der Wal de verandering van tweeledige  ... 
doi:10.2307/j.ctt14jxsr0.29 fatcat:wk2avzhngbhcvgbpybs63uzoj4

A person-centred segmentation study in elderly care: Towards efficient demand-driven care

M.R. Eissens van der Laan, M.A.G. van Offenbeek, H. Broekhuis, J.P.J. Slaets
2014 Social Science and Medicine  
Acknowledgements We are much indebted to Marijke Kastermans and Karin Knuvers from KenK for their efforts in gathering and coding the data and to the respondents for their participation.  ... 
doi:10.1016/j.socscimed.2014.05.012 pmid:24852657 fatcat:z74cyu6iivgllcx3nhkcrkqeve

Polariteitsomkering bij insubordinatie [chapter]

Jean-Christophe Verstraete, Sarah D'Hertefelt
Patroon en argument  
Een diachrone blik op dunken 379 Marijke van der Wal & Gijsbert Rutten Negatieverschijnselen revisited 393 Gunther De Vogelaer & Roxane Vandenberghe Omwille van Joop Een onderzoek naar de geschiedenis  ...  voornaamwoorden in koppelzinnen 63 Hendrik De Smet De integratie van Engelse leenwerkwoorden in het Nederlands 75 Georges De Schutter Een overzicht van PP-objecten en PP-complementen 89 Hans Broekhuis  ... 
doi:10.2307/j.ctt14jxsr0.46 fatcat:uiecj7qfazbprpoqhdsew6olry

Vroegnieuwnederlands voor commercie en cultuur [chapter]

Ann Marynissen, Theo A.J.M. Janssen
Patroon en argument  
Een diachrone blik op dunken 379 Marijke van der Wal & Gijsbert Rutten Negatieverschijnselen revisited 393 Gunther De Vogelaer & Roxane Vandenberghe Omwille van Joop Een onderzoek naar de geschiedenis  ...  voornaamwoorden in koppelzinnen 63 Hendrik De Smet De integratie van Engelse leenwerkwoorden in het Nederlands 75 Georges De Schutter Een overzicht van PP-objecten en PP-complementen 89 Hans Broekhuis  ... 
doi:10.2307/j.ctt14jxsr0.36 fatcat:qle2wx6dxjhwzdjpqmqklevadu

Is hier sprake van een nieuwe existentiële constructie? [chapter]

Ton van der Wouden
Patroon en argument  
Een diachrone blik op dunken 379 Marijke van der Wal & Gijsbert Rutten Negatieverschijnselen revisited 393 Gunther De Vogelaer & Roxane Vandenberghe Omwille van Joop Een onderzoek naar de geschiedenis  ...  voornaamwoorden in koppelzinnen 63 Hendrik De Smet De integratie van Engelse leenwerkwoorden in het Nederlands 75 Georges De Schutter Een overzicht van PP-objecten en PP-complementen 89 Hans Broekhuis  ... 
doi:10.2307/j.ctt14jxsr0.15 fatcat:v5r2o7ie7jh4jczqxt2c4eatly

De januskop van complexiteit [chapter]

Fred Weerman
Patroon en argument  
Een diachrone blik op dunken 379 Marijke van der Wal & Gijsbert Rutten Negatieverschijnselen revisited 393 Gunther De Vogelaer & Roxane Vandenberghe Omwille van Joop Een onderzoek naar de geschiedenis  ...  voornaamwoorden in koppelzinnen 63 Hendrik De Smet De integratie van Engelse leenwerkwoorden in het Nederlands 75 Georges De Schutter Een overzicht van PP-objecten en PP-complementen 89 Hans Broekhuis  ... 
doi:10.2307/j.ctt14jxsr0.22 fatcat:dwmde5r3treijjbl3uo2zmyc7y