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Creating More Credible and Persuasive Recommender Systems: The Influence of Source Characteristics on Recommender System Evaluations [chapter]

Kyung-Hyan Yoo, Ulrike Gretzel
2010 Recommender Systems Handbook  
This chapter reviews the existing literature on source characteristics in the context of human-human, human-computer, and human-recommender system interactions.  ...  Whether users are likely to accept the recommendations provided by a recommender system is of utmost importance to system designers and the marketers who implement them.  ...  Many researchers have found that anthropomorphism of embodied agents influences people's interactions with computers (e.g. [96, 60, 95] ) and specifically with recommender systems [106] .  ... 
doi:10.1007/978-0-387-85820-3_14 fatcat:w5w3ab2rvrcsrja7e77azohemm

Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems

Lingyun Qiu, Izak Benbasat
2009 Journal of Management Information Systems  
Cowell, A.J., and Stanney, K.M. Manipulation of non-verbal interaction style and demo- graphic embodiment to increase anthropomorphic computer character credibility.  ...  Isbister, K., and Nass, C. Consistency of personality in interactive characters: Verbal cues, non-verbal cues, and user characteristics.  ... 
doi:10.2753/mis0742-1222250405 fatcat:tt5ixgzm5fbvngyyjtfbewh3oi

A receptionist robot for Brazilian people: study on interaction involving illiterates

Gabriele Trovato, Josue G. Ramos, Helio Azevedo, Artemis Moroni, Silvia Magossi, Reid Simmons, Hiroyuki Ishii, Atsuo Takanishi
2017 Paladyn: Journal of Behavioral Robotics  
We invited Brazilian people, including a group of functionally illiterate subjects, to interact with two types of receptionists differing in physical appearance (agent v mechanical robot) and in the sound  ...  Results gathered during the interactions point out a preference for the agent, for the human-like voice and a more intense reaction to stimuli by illiterates.  ...  Ethical statement: All the participants of the experiments signed a statement of consent in which they agreed to the collection of data from questionnaires, movies and photos.  ... 
doi:10.1515/pjbr-2017-0001 fatcat:7o25eppljjfbfmpf3scbbsj5u4

Embodied Conversational Agent-Based Kiosk for Automated Interviewing

Jay F. Nunamaker, Douglas C. Derrick, Aaron C. Elkins, Judee K. Burgoon, Mark W. Patton
2011 Journal of Management Information Systems  
Manipulation of non-verbal interaction style and demo- graphic embodiment to increase anthropomorphic computer character credibility. ternational Journal of Human—Computer Studies, 62, 2 (2005), 281-306  ...  His research interests include credibility assessment, physiological and behavioral measurement, human—computer interaction, cognitive dissonance, and the role of identity and culture in IS and organizations  ... 
doi:10.2753/mis0742-1222280102 fatcat:odwkugkuabgyzjxfjtp7qcrvnq

The Human Takes It All: Humanlike Synthesized Voices Are Perceived as Less Eerie and More Likable. Evidence From a Subjective Ratings Study

Katharina Kühne, Martin H Fischer, Yuefang Zhou
2020 Frontiers in Neurorobotics  
Discussion: Humans clearly prefer human voices, but manipulating diagnostic speech features might increase acceptance of synthesized voices and thereby support human-robot interaction.  ...  Speakers were rated on appeal, credibility, human-likeness, and eeriness. Participants' personality traits, attitudes to robots, and demographics were obtained.  ...  Further research is needed to test different artificial voice styles, manipulating the intonation, the sound, their emotional content and implied personality of the speaker.  ... 
doi:10.3389/fnbot.2020.593732 pmid:33390923 pmcid:PMC7772241 fatcat:zzr4xxgahngibmkbglpxxhuqma

The Human Takes It All

Katharina Kühne, Martin H. Fischer, Yuefang Zhou
2021 Postprints der Universität Potsdam: Humanwissenschaftliche Reihe  
Speakers were rated on appeal, credibility, human-likeness, and eeriness. Participants' personality traits, attitudes to robots, and demographics were obtained.  ...  The increasing involvement of social robots in human lives raises the question as to how humans perceive social robots. Little is known about human perception of synthesized voices.  ...  Further research is needed to test different artificial voice styles, manipulating the intonation, the sound, their emotional content and implied personality of the speaker.  ... 
doi:10.25932/publishup-49162 fatcat:uekkovc5ejevni5kzfa64bh4wy

A Systematic Review of Social Presence: Definition, Antecedents, and Implications

Catherine S. Oh, Jeremy N. Bailenson, Gregory F. Welch
2018 Frontiers in Robotics and AI  
Social presence, or the feeling of being there with a "real" person, is a crucial component of interactions that take place in virtual reality.  ...  Finally, the paper discusses the implications of heightened social presence and when it does and does not enhance one's experience in a virtual environment.  ...  We would also like to thank Ryan Burns, Jim Cummings, and Tobin Asher for their valuable input regarding this project.  ... 
doi:10.3389/frobt.2018.00114 pmid:33500993 pmcid:PMC7805699 fatcat:bcofxvghufb7lkuugynswgqi2e

Great Chain of Agents: The Role of Metaphorical Representation of Agents in Conversational Crowdsourcing

Ji-Youn Jung, Sihang Qiu, Alessandro Bozzon, Ujwal Gadiraju
2022 CHI Conference on Human Factors in Computing Systems  
We adopted Lakoff and Turner's 'Great Chain of Being' framework to systematically investigate the impact of using non-human metaphors to represent conversational agents on worker engagement in crowdsourcing  ...  Recent literature has shown that users develop intuitive folk theories and a metaphorical understanding of conversational agents (CAs) due to the lack of a mental model of the agents.  ...  the context of manipulating the degree of anthropomorphism.  ... 
doi:10.1145/3491102.3517653 fatcat:p2eqmhhxsjf7zb6og3n2rqiywm

SG-ACCORD: Designing Virtual Agents for Soft Skills Training in the School Context

Elena Dell'Aquila, Federica Vallone, Maria Clelia Zurlo, Davide Marocco
2022 Education Sciences  
This study focuses on the behavior of interactive agents and how to ground their implementation in psychology and cognitive modeling to capture fundamental psycho-pedagogical elements to deliver an effective  ...  It focuses on the simulation of a dialogue between two characters (an avatar controlled by a human player and a BOT computer-controlled counterpart), enacting interethnic conflicts between teacher and  ...  As people tend to anthropomorphize or personify computers and virtual agents, they are likely to respond to them as they would to real humans.  ... 
doi:10.3390/educsci12030174 fatcat:ssbtajas5fhvzkzcrcc6ze3jqy

10 Years of Human-NAO Interaction Research: A Scoping Review

Aida Amirova, Nazerke Rakhymbayeva, Elmira Yadollahi, Anara Sandygulova, Wafa Johal
2021 Frontiers in Robotics and AI  
and output modalities of communication, and the human-robot interaction experiments that featured NAO (e.g. number and roles of participants, design, and the length of interaction).  ...  The evolving field of human-robot interaction (HRI) necessitates that we better understand how social robots operate and interact with humans.  ...  ACKNOWLEDGMENTS We would like to thank the authors for kindly sharing their articles in closed access.  ... 
doi:10.3389/frobt.2021.744526 pmid:34869613 pmcid:PMC8640132 fatcat:aejrcoz4rjfcncycjpatjnyufq

The Benefits of Interactions with Physically Present Robots over Video-Displayed Agents

Wilma A. Bainbridge, Justin W. Hart, Elizabeth S. Kim, Brian Scassellati
2010 International Journal of Social Robotics  
Multiple tasks individually examined the following aspects of social interaction: greetings, cooperation, trust, and personal space.  ...  However, participants were more likely both to fulfill an unusual request and to afford greater personal space to the robot when it was physically present, than when it was shown on live video.  ...  in Autism through Computational and Robotic Modeling) and CAREER award #0238334 (Social Robots and Human Social Development).  ... 
doi:10.1007/s12369-010-0082-7 fatcat:dro7bwh4ibasldbhzowflyfohy

The Construction of Social Meaning: A Matched-Guise Investigation of the California Vowel Shift

Dan Villarreal
2018 Journal of English Linguistics  
In short, this research focuses on listeners' reactions to the CVS in order to address a more fundamental question: How do listeners and speakers together participate in the construction of social meaning  ...  This research also contributes to theory in perceptual dialectology and language change.  ...  to non-linguist listeners (who were not made aware of the computer manipulation in this task).  ... 
doi:10.1177/0075424217753520 fatcat:aggxwazdkbb7viwdpjrb354jlq

Human–dog relationships as a working framework for exploring human–robot attachment: a multidisciplinary review

Frank Krueger, Kelsey C. Mitchell, Gopikrishna Deshpande, Jeffrey S. Katz
2021 Animal Cognition  
First, we overview the research on how human-dog interactions are implemented as prototypes of non-human social companions in HRA.  ...  new form of inter-species interactions might fail.  ...  AIBO's ability to fulfill the purpose of social companionship via both non-verbal dog-like communication and non-dog-like behaviors is key to its definition as an ethorobot (Abdai et al. 2018) .  ... 
doi:10.1007/s10071-021-01472-w pmid:33486634 pmcid:PMC7826496 fatcat:vqk52ojgfjbdxbsflnyzxdbdeu

Which One? Choosing Favorite Robot After Different Styles of Storytelling and Robots' Conversation

Anna-Maria Velentza, Nikolaos Fachantidis, Sofia Pliasa
2021 Frontiers in Robotics and AI  
The influence of human-care service robots in human–robot interaction is becoming of great importance, because of the roles that the robots are taking in today's and future society.  ...  Moreover, participants did not prefer to collaborate with a robot with an extremely friendly attitude and storytelling style.  ...  FUNDING This research was funded in the context of the project "Mapping the characteristics of social robots in order to enhance cognitive functions and familiarity in humans" (MIS 5047258) under the call  ... 
doi:10.3389/frobt.2021.700005 pmid:34568435 pmcid:PMC8458710 fatcat:xolgfnsjqvdmtbdpio4pghsj2y

Videogames and Ideological Frames

Ian Bogost
2006 Popular Communication  
The GOP authors of the game may not have had such a high-minded goal as to adapt their Luntz-style verbal rhetoric into computer code.  ...  If the non-player character's logic were to admit to cultural and economic disadvantages as factors that mediate interaction between characters, it would also have to admit that such factors are external  ... 
doi:10.1207/s15405710pc0403_2 fatcat:sok6qifpjndelaf4mfg5xumsua
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